Reprise Financial Reviews 

25,902
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 7,329 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and representatives for being exceptionally helpful, patient, and professional during every single step of the loan application. Many consumers also highlight that the digital user experience is exceptionally smooth and straightforward, enabling people to successfully receive their requested funds very quickly. However, some reviewers were not happy with the online payment system or experienced unexpected delays when waiting to receive their approved loan funds. A few other people also felt that communication regarding specific loan terms and general account updates definitely needs noticeable improvement.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting that representatives are professional, kind,... See more

Customer service

Customers had positive experiences with customer service, noting that representatives were consistently kind,... See more

User experience

Clients share positive opinions on user experience, describing the overall process as smooth, speedy, and... See more

Service

Reviewers highlight positive aspects of service, praising the fast loan processing speed and efficient direct... See more

Payment

People report positive experiences with payment, highlighting the quick turnaround with direct deposits and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I accidentally uploaded an old driver’s license and the representative who helped me was so kind even with my error. I spoke to her working out the last details for quite a while on the phone. It se... See more

Company replied

Rated 5 out of 5 stars

The application process was easy and quick. I wasn't happy with the interest rate that was given to me after approval, but I did have a bankruptcy several years ago, so I'm assuming that was some of... See more

Company replied

Rated 5 out of 5 stars

It is never an easy feat to declare you need financial help, but every single interaction I have had with every staff member here has been a delight and not an ounce of judgment given. I can say that... See more

Company replied

Rated 5 out of 5 stars

Obtaining a loan from Reprise Financial was a stressless process. Representatives walked you through step by step. Documents were easy to upload. They kept you well informed of all progress. Most of a... See more

Company replied


Company details

  1. Non-bank financial service
  2. Car finance and loan company
  3. Financial Institution
  4. Loan agency

Written by the company

We were founded in 2012 with the belief that more people want a simple and reliable way to take back their finances or to get the funds they need for life’s unexpected events, emergencies, bill consolidation and much more. Reprise has funded over 2.7 billion dollars in loans to date which are served by our best-in-class customer service team members. In 2022, we rebranded as Reprise Financial as a symbol of this renewed commitment to our customers. In addition to being the best source for personal loans up to $25,000, we offer consumers financial tips and credit education so that they can take back control of their finances and gain not only the funding they deserve, but also financial knowledge and health along the way. Simple.Reliable.Reprise.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

26k reviews

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4.7

All reviews

(25,902)

7,230 reviews in the last 12 months

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Rated 5 out of 5 stars

The process was short and quick

The process was short and quick. All the information required was easily available for me to access and help process my loan in two days. Good job!

15 September 2026
Reprise Financial logo

Reply from Reprise Financial

We are so happy to hear you had such a positive experience with us! Thank you for sharing your kind words.

Rated 5 out of 5 stars

The Reprise Team Provide Seamless Support

The Reprise team was very supportive and cordial. They provided seamless support throughout the application process.

19 September 2026
Reprise Financial logo

Reply from Reprise Financial

We are so happy to hear you had such a positive experience with us!

Rated 5 out of 5 stars

You addressed all of my questions…

You addressed all of my questions promptly. The only problem I have is that my money still is not in my account. But you did warn me about the weekends.

19 September 2026
Reprise Financial logo

Reply from Reprise Financial

Thank you for sharing your valuable feedback. If you have any questions about your application or our process, please don't hesitate to call our customer advocacy department at 833-731-3178.

Rated 5 out of 5 stars

I have a very amazing experience on…

I have a very amazing experience on this company. Danial is very helpful, knowledgeable and professional. She is kind, patient and did answer all my questions. The process was easy and quick.

15 September 2026
Reprise Financial logo

Reply from Reprise Financial

We are so happy to hear about your very positive experience with us!

Rated 4 out of 5 stars

Great customer service

The process was fairly easy, and everyone I spoke with was kind, patient , and helpful so that’s s good customer service that I received.

15 September 2026
Reprise Financial logo

Reply from Reprise Financial

We are so happy to hear you had such a positive experience with us! Thank you for sharing your kind words about our customer service.

Rated 5 out of 5 stars

Excellent experience

The application was easy to follow
When I needed help with the photo a very nice staff was there to help me. They were knowledgeable professtional
They even reseach for me how to qualify for a few more dollars. Money came same day to my account. Would highly recommend them.

19 September 2026
Reprise Financial logo

Reply from Reprise Financial

We are so happy to hear about your positive experience with our team! Thank you for sharing your feedback and kind words.

Rated 5 out of 5 stars

responsive

responsive. patience. fairly easy. however the money is still not in my account.

19 September 2026
Reprise Financial logo

Reply from Reprise Financial

Thank you for sharing your feedback with us. If you have any questions about your application or our process, please call our customer advocacy department at 833-731-3178.

Rated 5 out of 5 stars

Amazingly easy and pleasant!

I have to say Reprise Financial, was AMAZING! I dealt with 3 associates during the loan process, Quinn, who spent a lot of time informing me of the process and letting me know what to expect; Jason, who spent forever doing the actual loan (he was absolutely an amazingly patient Godsend); and Joanna, who was diligent in making a couple of last-minute adjustments for me. They were ALL amazing. The application process was super easy, my loan was completed within 24 hours and funded 12hrs after that. I would definitely use Reprise again.

17 September 2026
Reprise Financial logo

Reply from Reprise Financial

Thank you for sharing your kind words and recommendation!

Rated 5 out of 5 stars

It was a good experience

It was a good experience. Very helpful and considerate associates. Thank you

17 September 2026
Reprise Financial logo

Reply from Reprise Financial

We are so happy to hear that you had such a positive experience with us! Thank you for sharing your kind words.

Rated 5 out of 5 stars

Very simple

Very simple, which made the process easier. I enjoyed the process more because of this I want to thank each and every one of you that I’ve been in contact with to help me through this and I appreciate the quick transfer to the bank account.
Chester Greenway

17 September 2026
Reprise Financial logo

Reply from Reprise Financial

We are so happy to hear you had such a positive experience with us! Thank you for sharing your feedback.

Rated 4 out of 5 stars

Very nice

Very nice, very knowledgeable only problem was not explicit enough on what they wanted for pictures. Had to resubmit and retake pictures several times.

18 September 2026
Reprise Financial logo

Reply from Reprise Financial

We apologize for any frustration you experience and appreciate you bringing your concerns to our attention. If you would like to discuss further, please call our customer advocacy number at 833-731-3178.

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