Everyone was courteous and polite and answered all my inquiries regarding my loan. Even though my credit score was a little low Reprise approved my loan with an adequate interest rate.
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
It is never an easy feat to declare you need financial help, but every single interaction I have had with every staff member here has been a delight and not an ounce of judgment given. I can say that... See more
Company replied
The application was easy to follow When I needed help with the photo a very nice staff was there to help me. They were knowledgeable professtional They even reseach for me how to qualify for a few... See more
Company replied
At first I was not happy, due to the problem with logging in. After speaking with the Fifth person to correct the issue, they gave me the direct email address to email all my documents! The very next... See more
Company replied
Company details
Written by the company
We were founded in 2012 with the belief that more people want a simple and reliable way to take back their finances or to get the funds they need for life’s unexpected events, emergencies, bill consolidation and much more. Reprise has funded over 2.7 billion dollars in loans to date which are served by our best-in-class customer service team members. In 2022, we rebranded as Reprise Financial as a symbol of this renewed commitment to our customers. In addition to being the best source for personal loans up to $25,000, we offer consumers financial tips and credit education so that they can take back control of their finances and gain not only the funding they deserve, but also financial knowledge and health along the way. Simple.Reliable.Reprise.
Contact info
8333 Ridgepoint Dr, 75063, Irving, United States
- 877-505-6780
- contactus@reprisefinancial.com
- reprisefinancial.com
4.7
Excellent
26k reviews
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Got help when I needed it most
Great experience helped me when I needed to fix my car.
17 September 2026
Reply from Reprise Financial
Thank you for sharing your review!
Fast and Easy
Very easy to work with! Many plans and options to choose from. Got my loan funded within 48 hours! Customer service was great and application very easy to use!
17 September 2026
Reply from Reprise Financial
We are so happy to hear that you had such a positive experience with us!
They just cared and was patient didn't…
They just cared and was patient didn't really have good service at my job so it probably took longer than most
17 September 2026
Reply from Reprise Financial
Thank you for sharing your feedback with us!
Customer service was excellent
Customer service was excellent. The process was quick and no hassle. 10/10
17 September 2026
Reply from Reprise Financial
We're so glad to hear you had such a positive experience!
They made it a very pleasant experience
The nice lady who helped me over the phone was so very pleasant and helpful. She made me think of several ways to borrow and how much would help me better with my debts.
17 September 2026
Reply from Reprise Financial
We are so happy to hear that you had such a positive experience with our team. Thank you for sharing your kind feedback with us!
Samantha Austin provided outstanding…
Samantha Austin provided outstanding customer service. Very knowledgeable in her position and very attentive to the customer needs. Very appreciative for her assistance 5 stars all the way
16 September 2026
Reply from Reprise Financial
We are so happy to hear about your positive experience with our team. Thank you for sharing your kind feedback with us!
Reply from Reprise Financial
Thank you for sharing your review!
Reply from Reprise Financial
Thank you for taking the time to share your positive experience with us!
Fast approval low interest compared to…
Fast approval low interest compared to other loan companies!
17 September 2026
Reply from Reprise Financial
Thank you for sharing your review!
the service operators are completely…
the service operators are completely illiterate and they are very rude
18 September 2026
Unprompted review
Reply from Reprise Financial
We sincerely apologize for any frustration you experienced. We were unable to locate your application based on the information provided in your review. If you would like to discuss further, please call our customer advocacy number at 833-731-3178.
Great customer service
Made the process simple and quick and customer service was very helpful
2 September 2026
Reply from Reprise Financial
Thank you for sharing your positive feedback!
Excellent customer service
Excellent customer service! Easy process online for loan submittal! Did everything in 1 phone call! Approved and money was in my account Quick!
Definitely recommend!
17 September 2026
Reply from Reprise Financial
We are so happy to hear about your positive experience with us!
Just saying
Just saying, I know this is a rating scale on your worthiness to receive a loan. I personally, have struggled to raise my credit report, paid off all past accounts to satisfaction. Scores in the 700! Yet, my worthiness is lacking, no good deed goes unpunished. Thats it.
18 September 2026
Unprompted review
Reply from Reprise Financial
Thank you for sharing your review. We take customer feedback very seriously and have escalated your review to the appropriate team for research. A member of our management team will be reaching out to further address your concerns.
At first I was not happy
At first I was not happy, due to the problem with logging in. After speaking with the Fifth person to correct the issue, they gave me the direct email address to email all my documents! The very next person was the loan personal, Wylania who took care of everything immediately! She was awesome! Wylania’s professionalism was exceptional. Thanks!
17 September 2026
Reply from Reprise Financial
We sincerely apologize for the initial difficulties you experienced with logging in. We're so glad to hear that our team was able to resolve the issue and appreciate you sharing your feedback.
Experience
Everyone was so nice in customer service. Patient and very helpful. So far so good.
17 September 2026
Reply from Reprise Financial
We are so happy to hear that you had such a positive experience!
Reply from Reprise Financial
Thank you for sharing your review!
Customer service was amazing.
Customer service was amazing.. Very helpful and quick.
17 September 2026
Reply from Reprise Financial
Thank you for sharing your review!
Great service and assistance from…
Great service and assistance from beginning to end
12 September 2026
Reply from Reprise Financial
We are happy to hear that you received great service throughout your experience with us. Thank you for sharing your positive feedback!
The process was quickly with quality and nice people attending you with the process.
It's was fast with nice and knowledgeable people.
16 September 2026
Reply from Reprise Financial
We appreciate you taking the time to share your positive experience with us.
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