Reprise Financial Reviews 

25,911
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 7,307 reviews, reviewers overwhelmingly had a great experience with this company and felt truly supported throughout their financial journey. Customers frequently praise the staff for being exceptionally helpful, polite, and professional throughout the entire loan process from beginning to end. People often note the fast payouts, easy application procedures, and knowledgeable agents who make everything simple, pleasant, and completely stress-free. Some reviewers were not happy with the communication, mentioning that different customer service representatives provided conflicting information and unorganized support during interactions. A few people also noted frustrating difficulties with delayed funds arriving in their bank accounts or unexpected high interest loan terms.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professional, courteous, and... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the knowledgeable,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the application process... See more

Service

Consumers find service to be positive, highlighting fast and easy assistance that helps them secure loans... See more

Payment

Customers expressed satisfaction and appreciation regarding the payment process, frequently highlighting fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everyone was courteous and polite and answered all my inquiries regarding my loan. Even though my credit score was a little low Reprise approved my loan with an adequate interest rate.

Company replied

Rated 5 out of 5 stars

It is never an easy feat to declare you need financial help, but every single interaction I have had with every staff member here has been a delight and not an ounce of judgment given. I can say that... See more

Company replied

Rated 5 out of 5 stars

The application was easy to follow When I needed help with the photo a very nice staff was there to help me. They were knowledgeable professtional They even reseach for me how to qualify for a few... See more

Company replied

Rated 5 out of 5 stars

At first I was not happy, due to the problem with logging in. After speaking with the Fifth person to correct the issue, they gave me the direct email address to email all my documents! The very next... See more

Company replied


Company details

  1. Non-bank financial service
  2. Car finance and loan company
  3. Financial Institution
  4. Loan agency

Written by the company

We were founded in 2012 with the belief that more people want a simple and reliable way to take back their finances or to get the funds they need for life’s unexpected events, emergencies, bill consolidation and much more. Reprise has funded over 2.7 billion dollars in loans to date which are served by our best-in-class customer service team members. In 2022, we rebranded as Reprise Financial as a symbol of this renewed commitment to our customers. In addition to being the best source for personal loans up to $25,000, we offer consumers financial tips and credit education so that they can take back control of their finances and gain not only the funding they deserve, but also financial knowledge and health along the way. Simple.Reliable.Reprise.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

26k reviews

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4.7

All reviews

(25,911)

7,245 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful

They were very nice ,helpful, and honest.

12 September 2026
Reprise Financial logo

Reply from Reprise Financial

We appreciate you taking the time to share your positive experience with us.

Rated 5 out of 5 stars

Great experience, Awesome customer service

Very nice experience very professional awesome customer service and very quick response time couldn’t ask for better

12 September 2026
Reprise Financial logo

Reply from Reprise Financial

We are happy to hear you had a positive experience with us! Thank you for sharing your kind words.

Rated 5 out of 5 stars

The quickness in finding ways to fund…

The quickness in finding ways to fund the loan request and then funding it!

12 September 2026
Reprise Financial logo

Reply from Reprise Financial

We are glad you had a positive experience with us and appreciate you sharing your feedback.

Rated 1 out of 5 stars

This company is very misleading they…

This company is very misleading they went from 35k to 10k even using a 2019 dodge grandcaravan as collateral and they say no vehicle over 20 years old but would not let me add my Honda crv that was under the 20 year mark. All great running vehicles

17 September 2026
Unprompted review
Reprise Financial logo

Reply from Reprise Financial

Josh - thank you for your feedback. Unfortunately, neither vehicle qualified. This is generally due to the value being too low and/or the current loan balance being higher than the vehicle’s value. If you have any questions about your application or our process, please don't hesitate to call our customer advocacy department at 833-731-3178.

Rated 1 out of 5 stars

Update to a previous review

This review is an update to a previous one I posted. I applied for a debt consolidation loan on August 26, 2026. Over the next three (3) days I uploaded all the documentation required for Reprise's review. On September 3, 2026 I checked the account I set up on line to see any updates. The amount of loan was reduced but that was OK with me and there was a notation "We have what we need and will reach out to you with updates soon". Since that date I have rec'd a robocall from someone named Valerie every day asking me to call to the complete the loan process. After receiving 5 more calls I figured I guess I better call to get an update. I spoke to Lorenzo who advised they were waiting for documents from me, i.e. bank statements. I advised that I had already uploaded my bank statements but I would do it again. He put me on hold and then came back to apologize but he noted the bank statements had been received. He advised I would be contacted via email and/or telephone once the loan had been reviewed by the underwriters. I have continued to receive the robocalls from Valerie every day since and I just ignored them. It is now September 17, 2026 and I have never received any email or telephone call to advise on the status of my loan request. Thus, I can only give Reprise one (1) star because I have nothing to base a better review on.

17 September 2026
Unprompted review
Rated 5 out of 5 stars

NO NONSENSE!

Process to get approved was straightforward.

12 September 2026
Reprise Financial logo

Reply from Reprise Financial

Thank you for taking the time to share your positive experience with us!

Rated 5 out of 5 stars

Dreams come true

This was a really great experience. They made it very easy. I received my money really fast. And I was able to fund my business and get my dreams started
It was very simple. They made the process fine and enjoyable. I recommend to anyone.

16 September 2026
Reprise Financial logo

Reply from Reprise Financial

We are happy to hear about your positive experience with us!

Rated 4 out of 5 stars

At first I wasn’t sure but the overall…

At first I wasn’t sure but the overall was excellent the only reason for a 4star is the interest is very high and I the rep told me she was sending a email with the contract in it and I haven’t received it yet .

16 September 2026
Reprise Financial logo

Reply from Reprise Financial

Thank you for sharing your valuable feedback. If you would like to discuss further, please call our customer advocacy department at 833-731-3178 and we would be happy to assist you.

Rated 3 out of 5 stars

Thought you would support me by helping…

Thought you would support me by helping me to consolidate my debt in to a one payment a month but it wasn’t working so I’m not really satisfied about that but I made the choice of accepting only what they allowed me to have so THANKS

16 September 2026
Reprise Financial logo

Reply from Reprise Financial

We are sorry to hear about your experience and appreciate you sharing your concerns with us. A member of our management team will be reaching out to further discuss your experience.

Rated 5 out of 5 stars

Lawana Stanley was very professional…

Lawana Stanley was very professional and helpful. made getting the loan quick and easy.

5 September 2026
Reprise Financial logo

Reply from Reprise Financial

We are happy to hear you had a positive experience with us! Thank you for sharing your kind words.

Rated 5 out of 5 stars

Easy application

Easy application, speed of approval, timeliness of deposit, and the staff that spoke to me were well versed in their job. Thanks for your help on getting my car repaired.

10 September 2026
Reprise Financial logo

Reply from Reprise Financial

We are so happy to hear about your positive experience with us! We appreciate you sharing your kind words and feedback.

Rated 5 out of 5 stars

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12 September 2026
Reprise Financial logo

Reply from Reprise Financial

Thank you for your positive rating.

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