Reprise Financial Reviews 

25,908
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 7,307 reviews, reviewers overwhelmingly had a great experience with this company and felt truly supported throughout their financial journey. Customers frequently praise the staff for being exceptionally helpful, polite, and professional throughout the entire loan process from beginning to end. People often note the fast payouts, easy application procedures, and knowledgeable agents who make everything simple, pleasant, and completely stress-free. Some reviewers were not happy with the communication, mentioning that different customer service representatives provided conflicting information and unorganized support during interactions. A few people also noted frustrating difficulties with delayed funds arriving in their bank accounts or unexpected high interest loan terms.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professional, courteous, and... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the knowledgeable,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the application process... See more

Service

Consumers find service to be positive, highlighting fast and easy assistance that helps them secure loans... See more

Payment

Customers expressed satisfaction and appreciation regarding the payment process, frequently highlighting fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everyone was courteous and polite and answered all my inquiries regarding my loan. Even though my credit score was a little low Reprise approved my loan with an adequate interest rate.

Company replied

Rated 5 out of 5 stars

It is never an easy feat to declare you need financial help, but every single interaction I have had with every staff member here has been a delight and not an ounce of judgment given. I can say that... See more

Company replied

Rated 5 out of 5 stars

The application was easy to follow When I needed help with the photo a very nice staff was there to help me. They were knowledgeable professtional They even reseach for me how to qualify for a few... See more

Company replied

Rated 5 out of 5 stars

At first I was not happy, due to the problem with logging in. After speaking with the Fifth person to correct the issue, they gave me the direct email address to email all my documents! The very next... See more

Company replied


Company details

  1. Non-bank financial service
  2. Car finance and loan company
  3. Financial Institution
  4. Loan agency

Written by the company

We were founded in 2012 with the belief that more people want a simple and reliable way to take back their finances or to get the funds they need for life’s unexpected events, emergencies, bill consolidation and much more. Reprise has funded over 2.7 billion dollars in loans to date which are served by our best-in-class customer service team members. In 2022, we rebranded as Reprise Financial as a symbol of this renewed commitment to our customers. In addition to being the best source for personal loans up to $25,000, we offer consumers financial tips and credit education so that they can take back control of their finances and gain not only the funding they deserve, but also financial knowledge and health along the way. Simple.Reliable.Reprise.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

26k reviews

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4.7

All reviews

(25,908)

7,245 reviews in the last 12 months

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Rated 5 out of 5 stars

If I could give 6 or 7 stars I would

If I could give 6 or 7 stars I would, the journey with Reprise Financial has been amazing and I feel like I’m genuinely getting my life on track with their help! I want to make a huge shout out to Susan Nicasio. She’s an awesome customer support specialist and a natural at what she does, going above and beyond to help me meet all my needs. Just amazing, thank you Reprise and THANK YOU SUSAN!

16 September 2026
Unprompted review
Reprise Financial logo

Reply from Reprise Financial

We are so happy to hear about your positive experience! We appreciate your kind words.

Rated 4 out of 5 stars

Application was easy

Application was easy. Downside my Credit is Good but the interest rate on my loan is still high

15 September 2026
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Reply from Reprise Financial

Thank you for sharing your feedback!

Rated 5 out of 5 stars

I recently needed some help with my…

I recently needed some help with my account, and the support I received from Felicia was thorough and efficient. It only took one interaction to answer all my questions, and Felicia provided me with additional help referencing my account in the future. I'm definitely recommending Reprise Financial because of Felicia's customer service support. Thank you Felicia Lopez for all you did for me.

16 September 2026
Unprompted review
Reprise Financial logo

Reply from Reprise Financial

We are so happy to hear that you had such a positive experience. Thank you for sharing your feedback!

Rated 5 out of 5 stars

Thank you very much for accepting me…

Thank you very much for accepting me and allowing me to have this loan. You guys were very helpful very thorough as well and I appreciate that.

2 September 2026
Reprise Financial logo

Reply from Reprise Financial

We are so happy to hear you had such a positive experience with us! We truly appreciate your kind words and feedback.

Rated 5 out of 5 stars

Easy & Quick!

The application process was easy to understand and complete, approval was as well. Everyone was responsive , I’ll now be able to reconcile my debts thank you reprise!

15 September 2026
Reprise Financial logo

Reply from Reprise Financial

We're so happy to hear you had such a positive experience with us! Thank you for sharing your kind words.

Rated 5 out of 5 stars

LOVING REPRISE FINANCIAL

I ABSOLUTELY LOVE REPRISE FINANCIAL! You all took SUCH GREAT CARE of me when I was in FINANCIAL CRISIS!! Everyone I spoke to was so KIND, FRIENDLY and very knowledgeable!!! I had the BEST Customer Service experience EVER and will refer ALL of my family & friends to you if/when they need financial assistance.
Take Care, BLESSINGS to everyone and your families!
Very SATISFIED Customer

14 September 2026
Reprise Financial logo

Reply from Reprise Financial

We are happy to hear about your experience with us during a challenging time. Thank you for your kind words and for recommending us to your family and friends.

Rated 5 out of 5 stars

I was having difficulty uploading my…

I was having difficulty uploading my income documents and the representative patiently assisted me throughout the process.

15 September 2026
Reprise Financial logo

Reply from Reprise Financial

We're happy to hear that our representative was able to assist you throughout the process. We appreciate your kind words!

Rated 5 out of 5 stars

Fast

Fast, friendly and easy

11 September 2026
Reprise Financial logo

Reply from Reprise Financial

Thank you for sharing your review!

Rated 5 out of 5 stars

Loan

Great experience. Very easy process.

11 September 2026
Reprise Financial logo

Reply from Reprise Financial

We're happy to hear you had a great experience; thank you for sharing!

Rated 4 out of 5 stars

The money was received quickly

The money was received quickly. They advertise a lower, more competitive rate, but the rate can go up considerably once your credit is checked. The set up fee means you will have to borrow more to get the amount off money you actually need.

15 September 2026
Reprise Financial logo

Reply from Reprise Financial

Thank you for sharing your valuable feedback. If you have any questions about your application or our process, please don't hesitate to call our customer advocacy department at 833-731-3178.

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