He explained clearly why he was calling and felt reassured he was genuine as I have been scammed recently. This causes things like this, dealing with unknown companies problematic so I am very wa... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’ve been dealing with Jordan from resolve my claim, and he’s been extremely helpful throughout the process. Even though my claim hasn’t been completed yet, Jordan has kept me updated regularly and ex... See more
Company replied
This company is doing very well, after few months I did my inquiries they've made sure to let me know what is going on, Reece is fantastic he is so professional he explained to me all what I have to k... See more
Company replied
Frank was fully aware of all the details regarding previous car finances i have taken out. He was really pleasant to speak with and i ended the call feeling very happy and positive because of how Fra... See more
Company replied
Company details
- #69 of 150 best companies in Legal Services
Written by the company
Claim compensation for mis-sold PCP car finance. Use our free online tool to find your old car finance agreements, then claim on a No Win No Fee basis.
Contact info
Suite 105, Earl Business Centre, Dowry Street, OL8 2PF, Oldham, United Kingdom
- claims@resolvemyclaim.co.uk
- resolvemyclaim.co.uk
4.8
Excellent
839 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Reply from Resolvemyclaim
Hi Dani,
Thank you for sharing your feedback! We're really pleased to hear you found our service friendly, professional, and concise. As the FCA continues its review into car finance commission cases, we'll keep you informed with any updates regarding your claim.
Best regards,
Haydee Chavez
Resolve My Claim
Frank was polite
Frank was polite, and informative about my claim. A great experience.
16 October 2025
Unprompted review
Reply from Resolvemyclaim
Hi Margaret,
Thank you for your feedback! We're glad to hear Frank provided a polite and informative service and that you had a great experience. As the FCA continues its review into car finance commission cases, we'll be sure to keep you updated on any progress with your claim.
Best regards,
Haydee Chavez
Resolve My Claim
Very polite and kind also straight to…
Very polite and kind also straight to the point
16 October 2025
Unprompted review
Reply from Resolvemyclaim
Hi Abdul,
Thank you for your feedback! We're pleased to hear you found our team polite, kind, and straight to the point. As the FCA continues its review into car finance commission cases, we’ll keep you informed of any updates regarding your claim.
Best regards,
Haydee Chavez
Resolve My Claim
Resolve my claim- so far so very good…
He explained clearly why he was calling and felt reassured he was genuine as I have been scammed recently. This causes things like this, dealing with unknown companies problematic so I am very wary.
Frank was at pains to keep me informed and about each step.
If I am entitled to compensation then I would be concerned if it meant I had to my bank details so would appreciate some other payout method should this arise.
Seems a very good service so far.
Many thanks
16 October 2025
Unprompted review
Reply from Resolvemyclaim
Hi Steve,
Thank you for sharing your detailed feedback. We completely understand your caution, especially after your previous experience. We're glad to hear Frank was clear, reassuring, and kept you informed at every step. Please rest assured that if your claim is successful, we’ll ensure the payout process is handled securely and can discuss alternative payment options for your peace of mind.
Best regards,
Haydee Chavez
Resolve My Claim.
Reply from Resolvemyclaim
Hi John,
Thank you for your feedback! We’re happy to know you found our service very helpful and smooth throughout your experience. As the FCA review into car finance commissions continues, we’ll keep you informed on any updates regarding your claim.
Best regards,
Haydee Chavez
Resolve My Claim.
Extremely professional
Extremely professional, polite and respectful person. Answered all of my questions and set my expectations going forward. Much appreciated thank you.
16 October 2025
Unprompted review
Reply from Resolvemyclaim
Hi Karen,
Thank you for your kind feedback! We’re delighted to hear you found our service extremely professional and that all your questions were answered clearly. As the FCA continues its review into car finance commission cases, we’ll make sure to keep you updated on any progress with your claim.
Best regards,
Haydee Chavez
Resolve My Claim.
Reply from Resolvemyclaim
Hi Phil,
Thank you for your feedback! We’re pleased to hear you found our team’s attitude friendly and approachable. As the FCA review into car finance commission cases continues, we’ll make sure to keep you informed of any updates regarding your claim.
Best regards,
Haydee Chavez
Resolve My Claim
Very courteous call to update me on my…
Very courteous call to update me on my claim progression and the operative was extremely polite and informative.
15 October 2025
Unprompted review
Reply from Resolvemyclaim
Hi Andrew,
Thank you for your kind feedback! We’re pleased to hear you found the update courteous, polite, and informative. As the FCA review into car finance commission cases continues, we’ll keep you informed on any progress with your claim.
Best regards,
Haydee Chavez
Resolve My Claim.
Reply from Resolvemyclaim
Hi Martin,
Thank you for your feedback! We're glad to hear you were happy with the friendly service you received. As the FCA review into car finance commission cases continues, we’ll keep you updated on any developments regarding your claim.
Best regards,
Haydee Chavez
Resolve My Claim
Reply from Resolvemyclaim
Hi John,
Thank you for your feedback! We’re pleased to hear you found the explanation clear and easy to understand. As the FCA review into car finance commission cases progresses, we’ll continue to keep you informed on any updates regarding your claim.
Best regards,
Haydee Chavez
Resolve My Claim
Just great
Lovely phone call told me all the information i needed to know and explained anything i wasnt sure of highly recommend his service
15 October 2025
Unprompted review
Reply from Resolvemyclaim
Hi Porcia,
Thank you for your kind words! We’re glad to hear you had a lovely call and that everything was explained clearly. It’s great to know you felt supported and informed throughout the process. As the FCA review into car finance commission cases continues, we’ll keep you updated on any progress regarding your claim.
Best regards,
Haydee Chavez
Resolve My Claim
jordan
jordan was very helpful and informative and straight to the point, thank you again for the service
15 October 2025
Unprompted review
Reply from Resolvemyclaim
Hi Nisha,
Thank you for your feedback! We’re pleased to hear that Jordan was helpful, informative, and straightforward during your call. As the FCA review into car finance commission cases continues, we’ll make sure to keep you updated on any developments regarding your claim.
Best regards,
Haydee Chavez
Resolve My Claim
Very helpful& giving good direction…
Very helpful& giving good direction thanks
15 October 2025
Unprompted review
Reply from Resolvemyclaim
Hi Frankie,
Thank you for your kind feedback! We’re really glad to hear you found the support helpful and clear. As the FCA review into car finance commission cases continues, we’ll make sure to keep you updated on any developments regarding your claim.
Best regards,
Haydee Chavez
Resolve My Claim
First class customer service…
I very informative and good telephone manner. A credit to your company.
15 October 2025
Unprompted review
Reply from Resolvemyclaim
Hi Jo,
Thank you for your lovely feedback! We’re delighted to hear that you found the service informative and professional. It’s great to know our team made a positive impression. As the FCA review into car finance commission cases continues, we’ll be sure to keep you updated on any progress with your claim.
Best regards,
Haydee Chavez
Resolve My Claim
Updated info
Information clear ,Frank was pleasant and took his to advise me of the update
15 October 2025
Unprompted review
Reply from Resolvemyclaim
Hi Sf,
Thank you for your kind feedback! We’re glad to hear that Frank provided clear information and took the time to update you on your claim. As the FCA review into car finance commission cases progresses, we’ll continue to keep you informed every step of the way.
Best regards,
Haydee Chavez
Resolve My Claim.
Reply from Resolvemyclaim
Hi Mandy,
Thank you for your feedback! We're pleased to know you were happy with the communication provided. We’ll continue to keep you updated as the FCA review into car finance commission cases moves forward.
Best regards,
Haydee Chavez
Resolve My Claim
Jordan was straight to the point and…
Jordan was straight to the point and informative thanks for the call
2 October 2025
Unprompted review
Reply from Resolvemyclaim
Hi Mr. Rushton,
Thank you for your feedback! We're glad to hear that Jordan was clear and informative during your call. As the FCA review into car finance commission cases progresses, we’ll continue to keep you updated on your claim.
Best regards,
Haydee Chavez
Resolve My Claim
Frank called and was very informative
Frank called and was very informative. He explained everything well and the process in detail.
15 October 2025
Unprompted review
Reply from Resolvemyclaim
Hi Kellie,
Thank you for sharing your feedback! We're delighted to hear that Frank provided a clear and detailed explanation of your claim process. As the FCA review into car finance commission cases continues, we’ll make sure to keep you updated on any developments.
Best regards,
Haydee Chavez
Resolve My Claim
All good very polite and said who he…
All good very polite and said who he was and explained why he was phoning me also asked if I needed to know anything else to get in touch and ask him .
15 October 2025
Unprompted review
Reply from Resolvemyclaim
Hi Karen,
Thank you for your lovely feedback! We’re glad to hear that our team member was polite, transparent, and ensured you felt supported throughout the call. As the FCA review into car finance commission cases continues, we’ll keep you informed of any updates regarding your claim.
Best regards,
Haydee Chavez
Resolve My Claim
Very professional
Very professional whilst being friendly, explained the process very succinctly
15 October 2025
Unprompted review
Reply from Resolvemyclaim
Hi Margaret,
Thank you for your kind feedback! We’re delighted to hear that you found our team professional and friendly, and that the process was explained clearly. As the FCA review into car finance commission cases continues, we’ll keep you updated on any developments with your claim.
Best regards,
Haydee Chavez
Resolve My Claim
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