Retiredsets Reviews 104

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast delivery and excellent service, often noting that orders arrive promptly and as expected. Many people appreciate the wide range of products available, especially the ability to find retired sets in great condition, often described as new and sealed. The quality of the items and the careful packaging are frequently highlighted, ensuring products arrive without damage. However, some customers also noted occasional issues with packaging, such as dents on boxes, despite the items themselves being well-protected.

What people talk about most

Product

People report positive experiences with the product, often praising the great selection of items, competitive... See more

Delivery service

Reviewers consistently express satisfaction with the delivery service, frequently highlighting fast and... See more

Quality

Customers had positive experiences with quality, consistently reporting that items arrived in excellent, new,... See more

Order

Consumers find the ordering process to be positive, with many reporting quick and easy ordering experiences.... See more

Service

Customers consistently note positive experiences with service, often highlighting its speed and efficiency.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordering was easy very quick delivery able to track from start to finish. I would highly recommend this company service was excellent and I will definitely use again. My grandson was over the moon w... See more

Company replied

Rated 5 out of 5 stars

Excellent. Good range of products at competitive prices with quick delivery too. Would certainly recommend them and will be buying again.

Company replied

Rated 5 out of 5 stars

Everything thing I’ve ordered has arrived promptly great packaging great to deal with and have located hard to find sets for me will definitely use again

Company replied

Rated 5 out of 5 stars

Set arrived quickly and in absolutely perfect condition, have now bought from retired sets at conventions and online and they’ve been great every time. Definitely go to for retired Modulars

Company replied


Company details

Written by the company

RetiredSets.co.uk is the online home for all retired LEGO sets, long since seen on the shelves, but available from us as new and sealed. Our passion for excellence has driven us from the beginning, and continues to drive us into the future. The team at Retired Sets know that every product counts, and strives to make the entire shopping experience as rewarding and fun as possible. Check out our store and if you're not able to find what you're looking for, please contact us and we, along with our national team of buyers, will attempt to source it for you!


Contact info

4.8

Excellent

TrustScore 5 out of 5

104 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Very Good

Website easy to use and delivery was quick especially for me being in the highlands of Scotland. Will be recommending to friends and family.

29 March 2026
Retiredsets logo

Reply from Retiredsets

We appreciate the support, thanks for taking the time to review us.

Rated 5 out of 5 stars

Fantastic quality

Great job all round. The quality is fantastic. It's like I've just bought it from Lego. Definitely will buy from Retired Sets again.

7 April 2026
Unprompted review
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Reply from Retiredsets

Thanks for taking the time to leave us a review, we really appreciate it.

Rated 5 out of 5 stars

Great experience

Great experience! My order came quickly and in great condition. You’ve gained a new loyal customer! Thank you 😄

26 March 2026
Unprompted review
Retiredsets logo

Reply from Retiredsets

Thanks for the review, glad you had a good experience with us.

Rated 5 out of 5 stars

Great customer service

Great customer service, quality of products and communication. Would highly recommend to anyone without a doubt.

24 March 2026
Unprompted review
Retiredsets logo

Reply from Retiredsets

Really appreciate the kind words, thanks for your support.

Rated 5 out of 5 stars

Highly recommend

Great quality items and amazing customer service! Item was packed well and arrived in excellent condition. Definitely worth the money. Would highly recommend and will definitely be buying more!

31 March 2026
Unprompted review
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Reply from Retiredsets

We appreciate the support, thanks for taking the time to review us.

Rated 5 out of 5 stars

Great service

Great service
Highly recommend
Great communication
Item as described packaging was amazing
Many thanks
Hope to deal with you again soon

26 March 2026
Unprompted review
Retiredsets logo

Reply from Retiredsets

Thanks so much for the review!

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service. Unopened years old sets in incredible condition. They missed a set off of my order and sorted it really quickly with no hassle. Will definitely be using this site to order retired sets again!

26 March 2026
Unprompted review
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Reply from Retiredsets

Thanks so much for the review!

Rated 5 out of 5 stars

Fantastic service and such a wide range…

Fantastic service and such a wide range of Lego sets. Never had an issue, I always check Retiredsets first before anywhere else. All fairly priced and they’re not out to profiteer at the expense of their customers. Definitely worthy of a five star review, and I will no doubt buy from here again soon!

17 March 2026
Unprompted review
Retiredsets logo

Reply from Retiredsets

Thanks so much for the review!

Rated 1 out of 5 stars

Overpriced, descriptions wrong and liars.

I ordered an item which said the box was graded 9/10, almost £300. The box came with a huge dent in the front, I know the box doesn’t matter to some people but it was a gift for a collector who keeps boxes as well. I reached out to them and all they offered me was £10 refund, despite being able to get the item almost £100 cheaper on eBay etc. I brought from these guys because I thought it was would more trust worthy and reliable. Anyway, almost a month later I’ve not even received my refund. I would avoid.

31 January 2026
Unprompted review
Rated 2 out of 5 stars

No correspondence for how long delivery…

No correspondence for how long delivery would take, emailed customer service to ask how long my order would take, got an email back with tracking number that didn’t work! Still nothing ordered on 16th January. Still haven’t received my parcel

16 January 2025
Rated 5 out of 5 stars

Brilliant

Brilliant. Packaging was secure, Lego box pristine. It’s a gift so I haven’t opened it but overall I’m happy. Thank you

26 November 2024

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