Retiredsets Reviews 104

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast delivery and excellent service, often noting that orders arrive promptly and as expected. Many people appreciate the wide range of products available, especially the ability to find retired sets in great condition, often described as new and sealed. The quality of the items and the careful packaging are frequently highlighted, ensuring products arrive without damage. However, some customers also noted occasional issues with packaging, such as dents on boxes, despite the items themselves being well-protected.

What people talk about most

Product

People report positive experiences with the product, often praising the great selection of items, competitive... See more

Delivery service

Reviewers consistently express satisfaction with the delivery service, frequently highlighting fast and... See more

Quality

Customers had positive experiences with quality, consistently reporting that items arrived in excellent, new,... See more

Order

Consumers find the ordering process to be positive, with many reporting quick and easy ordering experiences.... See more

Service

Customers consistently note positive experiences with service, often highlighting its speed and efficiency.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordering was easy very quick delivery able to track from start to finish. I would highly recommend this company service was excellent and I will definitely use again. My grandson was over the moon w... See more

Company replied

Rated 5 out of 5 stars

Excellent. Good range of products at competitive prices with quick delivery too. Would certainly recommend them and will be buying again.

Company replied

Rated 5 out of 5 stars

Everything thing I’ve ordered has arrived promptly great packaging great to deal with and have located hard to find sets for me will definitely use again

Company replied

Rated 5 out of 5 stars

Set arrived quickly and in absolutely perfect condition, have now bought from retired sets at conventions and online and they’ve been great every time. Definitely go to for retired Modulars

Company replied


Company details

Written by the company

RetiredSets.co.uk is the online home for all retired LEGO sets, long since seen on the shelves, but available from us as new and sealed. Our passion for excellence has driven us from the beginning, and continues to drive us into the future. The team at Retired Sets know that every product counts, and strives to make the entire shopping experience as rewarding and fun as possible. Check out our store and if you're not able to find what you're looking for, please contact us and we, along with our national team of buyers, will attempt to source it for you!


Contact info

4.8

Excellent

TrustScore 5 out of 5

104 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Almost perfect....

....website is nice. Clear. No probs in buying the set. Communication with Nick was easy. There was a stumbling block with the tracking info, but I dont think this was Retired Sets' fault.

A little over the market value, but you know what you're getting! Will visit again!

18 October 2024
Rated 1 out of 5 stars

Poor Quality

Bought some sets from them at an event last year and the bricks were in a terrible state! Teeth marks, fading, yellowing etc! They told me it was in perfect condition just to close the sale. I wouldn't trust them - seems that they'll tell you anything to get what they want - your money!!

3 December 2023
Unprompted review
Rated 5 out of 5 stars

EXCELLENT

Really great service and fast delivery. Am extremely happy with my purchase and won't hesitate to buy more.

17 May 2024
Rated 5 out of 5 stars

Retiredsets

I have purchased a couple of lego sets now and cant fault them. My first encounter was at an event near Coventry, where i purchased a few sets including Jabbas sail barge. This set was second hand and when i spoke to the seller he gave me great confidence that the bricks had all be cleaned and in good condition. True to his word that was so. I have since been on their website and purchased another set which is in great condition. I would highly recommend retiredsets to Lego fans,

1 May 2024
Rated 5 out of 5 stars

Extremely happy.

The item was bought for a gift, and was exactly what I wanted. The communication with the seller was superb, and the purchase arrived on time, extremely well secured and with everything which was shown on the website.

12 February 2024
Rated 5 out of 5 stars

Great customer experience

Bought a second hand set at Cardiff Bricks Festival 2023. I was promised it would be complete but gave me contact details in case. Sadly a few bits were missing but the staff at RetiredSets responded to my email quickly and sent me the pieces I needed at their expense. Fabulous, friendly service. I'll be using RetiredSets many more times.

18 December 2023
Unprompted review

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