The hole experience was fine first phone flawless the second one the note 20 battery was done only lasted a few hours on a full charge so had it replaced at Samsung
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Review summary
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Arrived 4 days after placing an order. It came the way they described it at the website. 94% battery health. Bought it in an excellent condition. No marks, No scratches, no dents, not cracked, u can... See more
Company replied
What impressed me most was the combination of price, quality, and trust. The device arrived in excellent condition with 100% battery health and felt just like a brand-new device. The 2-year warranty a... See more
Company replied
Company details
Written by the company
Because your device doesn't have to be new to be like new. Revibe.me is the leading renewed devices platform in the Middle East.
Contact info
In5 Tech, King Salman Bin Abdulaziz Al Saud Street, 73000, Dubai, U.A.E.
- contact@revibe.me
- revibe.me
4.2
Great
5k reviews
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Replied to 98% of negative reviews
Typically replies within 24 hours
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Reply from Revibe
Your Revibe review made our day. Thank you for your support!
My device was delivered quickly and I…
My device was delivered quickly and I received exactly what I ordered…quality indeed
19 May 2026
Unprompted review
Reply from Revibe
We appreciate your kind Revibe review. Glad we could help!
I got my phone within 4days and im…
I got my phone within 4days and im inlove with my phone. Still in good condition.
22 May 2026
Unprompted review
Reply from Revibe
Thank you for your Revibe review. We truly appreciate your support!
Not bad but not particularly good.
24 May 2026
Unprompted review
Reply from Revibe
We appreciate you sharing this Revibe review. Glad you had a great experience!
delivery is fast and they make sure to…
delivery is fast and they make sure to update about everything.
24 February 2026
Unprompted review
Reply from Revibe
Thanks for sharing your Revibe review. We’re happy you had a great experience.
Best service delivery and good…
Best service delivery and good condition of the phone
8 May 2026
Unprompted review
Reply from Revibe
Thank you so much for the kind words! We're thrilled you had a great Revibe experience — it means the world to our team.
Reply from Revibe
We love hearing this! Your Revibe review just made our day. Can't wait to welcome you back.
Everything that was advertised about…
Everything that was advertised about the device i found to be beyond what was advertised and am super happy
22 May 2026
Unprompted review
Reply from Revibe
So glad you enjoyed shopping with us! Positive Revibe reviews like yours keep us motivated.
Highly disappointed with my experience
Highly disappointed with my experience. I bought an iPhone 16 Pro Max in excellent condition, but the screen is clearly a low-quality third-party replacement. The touch digitizer heavily lags and stutters behind my finger when swiping slowly. To make matters worse, True Tone button is visible, but it doesn't actually change the display colors at all.
Revibe's 50-point inspection completely failed here. I have already initiated a return within the 10-day window but they keep canceling my claim now once the 10 day window is finished they would show me their policies.
There is a brand called fonezone i purchased an iphone 15 pro max but it had some issues so they immediately took the phone back and gave me a refund the very next day. Very disappointed by Revibe.
16 May 2026
Unprompted review
Reply from Revibe
Hello Syed,
We sincerely apologize for the inconvenience and disappointment caused by this experience. We completely understand your frustration regarding the device and the concerns you raised about the screen performance.
However, we would like to clarify that your claims were not being canceled unfairly. The first claim submitted did not include the required proof or supporting evidence, which is why it could not proceed further. After you submitted a second claim with the requested proof attached, the claim was accepted successfully without any issue.
We appreciate your cooperation in providing the required information and assure you that your case is being handled according to the proper process and policy.
Best regards,
Revibe | Customer Experience Team
I rate 4 star only for customer service…
I rate 4 star only for customer service and their quick response.but the product i take from revibe that was very bad.they send me a defective piece.which was not work at all.
21 April 2026
Unprompted review
Reply from Revibe
Thank you for the positive Revibe review. It means a lot to our team.
And about the device itself, please make sure to report to us and raise a warranty claim about the issue you faced, we will be more than happy to help.
Revibe took the payment but did not…
Revibe took the payment but did not provide any order confirmation. Revibe customer service could not locate the order after receiving the payment receipt and from customer again all customer and order related details provided to the system.
Revise got the order number from me finally after i investigated through DHL service. The order today May 26 has not been delivered as announced by Revise through their reply to this review. I will edit this review once i have the final outcome.
21 May 2026
Unprompted review
Reply from Revibe
Hello Volker,
We sincerely apologize for the confusion and inconvenience caused regarding your order confirmation.
Please note that we have already sent you the order confirmation along with the tracking link by email. We are also happy to confirm that your order is currently in transit and is estimated to arrive today.
We truly appreciate your patience and understanding throughout this process.
Best regards,
Revibe | Customer Experience Team
The fast delivery and the quality check…
The fast delivery and the quality check because wow i so love this phone
13 May 2026
Unprompted review
Reply from Revibe
Thanks for the wonderful Revibe review! We're always adding fresh finds from our suppliers, so there's plenty more to discover.
Delevery service
Very high standards delivery tracking system....its gives each an every update
13 May 2026
Unprompted review
Reply from Revibe
Our team is buzzing after reading your Revibe review — thank you! We'll keep working hard to deliver this level of experience every time.
Absolutely shocking & worst service…
Absolutely shocking & worst service from the Scammers Revibe.
I bought Samsung Z Fold 5 in black Grey colour excellent condition, phone came in a different colour, when device is switched on shows LGU+ Korean network, phone has Korean writings. Returned phone immediately after delivery but Revibe service was the most unprofessional & unethical, I had to pay my own shipment & when phone landed in Dubai ,they refused to accept claim & i had to use approximately 5k to courier it back, as if this wasn't enough these scammers cost me to pay import duties.
Crap service i will not recommend these scammers to anyone.
Arsany, Habiba worst ever service from the customer department!!!
30 April 2026
Unprompted review
Reply from Revibe
Hello Bongane,
We would like to clarify a few important points regarding your claims.
First of all, Korea is the home country of Samsung. Seeing Korean network information or Korean writing on the device does not make the device fake or invalid as you are implying.
Secondly, regarding the shipment costs you mentioned, no one requested that you ship the device internationally at your own expense. If a claim is raised properly through our official process, an airway bill is generated by our team free of charge for the customer according to our policy.
We kindly ask that you refrain from blaming the company for personal decisions that were not instructed by our team.
Additionally, calling us scammers is a serious defamatory accusation. We are a respectable company with an established reputation, and we do not take false accusations lightly.
We remain committed to assisting customers professionally through the proper channels and according to our policies.
Best regards,
Revibe | Customer Experience Team
They use cheap wooden glue to hold the…
They use cheap wooden glue to hold the phone together. One fall and you are screwed they simply ignore your emails and there is no humans to interact with. Buy from them if you have money to throw in the toilet pot and flush away
18 May 2026
Unprompted review
Reply from Revibe
Hello Vergal,
We understand that you are frustrated with your experience, however, we kindly ask that communication remains professional and respectful.
If you are facing an issue with your device, please use the proper support and warranty channels to raise a claim so our team can review and assist you accordingly. However, this level of mockery and defamatory language toward our company is unacceptable.
We remain committed to assisting customers through the appropriate processes and according to our policies.
Best regards,
Revibe | Customer Experience Team
Happiness en pleasure dealing with…
Happiness en pleasure dealing with Revibe
19 May 2026
Unprompted review
Reply from Revibe
Thank you for taking the time to leave such a thoughtful Revibe review. We're lucky to have customers like you!
Excellent service from Revibe.A trusted…
Excellent service from Revibe.A trusted company to purchase devices from they do what they advertise regarding warranty claims and the refund process.I used both and received excellent service.
13 May 2026
Unprompted review
Reply from Revibe
Our team is buzzing after reading your Revibe review — thank you! We'll keep working hard to deliver this level of experience every time.
The Quality I choosed exactly match…
The Quality I choosed exactly match with delivered item..
15 May 2026
Unprompted review
Reply from Revibe
This really brightened our day! At Revibe, our goal is to make every experience seamless, and your review tells us we're on the right track.
Reply from Revibe
Thanks for the wonderful Revibe review! We're always adding fresh finds from our suppliers, so there's plenty more to discover.
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