Great welcome, nice assistance, a beautiful Royal Enfield with adequate tires for dirty roads and also some other little but fondamental items (belts for the bag, a cable for the phone) and great assi... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Riderly is a trusted partner for the best rental companies. Everything was smooth in Albania, as was in Marrakech a few monts ago.
Company replied
Riderly found us a very reliable motorcycle rental company, LX Rent — Motos & Scooters in Lisbon — and arranged for them to select the right motorcycle for us, complete with large storage cases, and e... See more
Company replied
When my motorcycle broke down in Morocco,i contacted Riderly for a rental bike.At that time there was no bike available at there partner in Fez.But Riderly made the extra mile and aranged a bike at on... See more
Company replied
Company details
Written by the company
Ride a motorcycle anywhere in the world
Contact info
2 Eastbourne Terrace, W2 6LG, London, United Kingdom
- +441304807963
- support@riderly.com
- riderly.com
4.8
Excellent
270 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 75% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
In addition to having the best service
In addition to having the best service, they have the best price. Congratulations!
19 September 2024
Unprompted review
Reply from Riderly
Hello Fernando!
Thank you for your kind words! We’re so pleased to hear that you enjoyed both our service and pricing.
Your satisfaction is our top priority, and it’s wonderful to know we hit the mark! ❤
Best regards,
Support Team @ Riderly.com
First time renting through Riderly, definitely won’t be the last! Great experience
This is the first time renting a motorcycle and the experience from Riderly could not have been better. Initial hiring process was easy, adding a day and changing the model of motorcycle, simple. The crew at Riderly were responsive to all my questions.
On collection day, my bike was ready at the agreed time and was in excellent condition. The return process was just as simple which only added to my fantastic time touring Switzerland with my brother.
I will definitely consider using Riderly again when I need to hire a motorcycle overseas.
9 September 2024
Unprompted review
Reply from Riderly
Hello Ian!
Thank you so much for sharing your fantastic experience with us!
We’re delighted to hear that your first motorcycle rental with Riderly was a success. It’s great to know you found the hiring process easy and appreciated our team’s quick responses to your questions. 💪
It sounds like you had an amazing time touring Switzerland with your brother!
We truly appreciate your intention to use Riderly again for future motorcycle rentals. We can’t wait to help you embark on more exciting adventures! 🐱🏍
Warm regards,
Support Team @ Riderly.com
Rental of multiple machines on several Greek islands with Riderly
I have rent several machines with Riderly (Scooter and Motorcycle) during my trip in Greece.
It was really easy with Riderly to find the right machine (scooter and motorbike) on each island and I was more confident to go through Riderly than to look on each island where I went, the rental company that could have done the job...
In addition, they have always been very responsive and understanding for each of my requests which sometimes were made almost overnight...
I therefore recommend this site for your vehicle rentals...
4 September 2024
Unprompted review
Reply from Riderly
Hello Thierry!
We’re absolutely delighted to hear that your experience with Riderly made your trip to Greece so seamless. 💪
It’s wonderful to know that you found the perfect scooters and motorcycles on each island without any hassle.
We’re especially grateful for your kind words about our team’s responsiveness and support. Knowing that we could assist you with your requests—even at short notice—brings us great joy!
Your heartfelt recommendation means the world to us. We look forward to helping you create more unforgettable memories on your next adventure! ❤
Warm regards,
Support Team @ Riderly.com
Customer support 5/5
Especially the customer support by riderly made my booking experience quite smooth. We got every piece of help and information we needed to enjoy our stay.
15 September 2024
Unprompted review
Reply from Riderly
Hello Juri!
We’re so glad to hear that our customer support made your booking experience smooth and that you received all the help and information you needed. ❤
Your satisfaction is our priority, and we’re here to ensure you enjoy every moment of your trip.
We hope to see you again soon!
Best regards,
Support Team @ Riderly.com
Good customer service
Good customer service. Easy to make reservation. Almost new bike in very good condition. Decent helmet included.
10 September 2024
Unprompted review
Reply from Riderly
Hello Harri!
Thank you for your lovely feedback!
We’re thrilled you had a smooth reservation process and enjoyed riding the well-maintained bike. 🏍
We can’t wait to assist you on your next adventure!
Best regards,
Support Team @ Riderly.com
we had a great experience with the…
we had a great experience with the motorcycle,
the chat throw WhatsApp was excellent.
it was good if you mentioned that you provided only helmet and gloves for protection cause we had to buy jacket.
and every thing was great thanks for the help and the assistance.
27 August 2024
Unprompted review
Reply from Riderly
Hello!
We appreciate your feedback about our service and will consider it for future communications. We want to ensure all our customers are fully informed!
Thanks again for your kind words, and we hope to see you on your next ride! 🐱🏍
Best regards,
Support Team @ Riderly.com
💯 perfection
💯 perfection. Found these in a web search and decided to email them. They emailed straight back with the answers I needed and assisted me all the way. Arrived in Spain and headed to the location where all 3 bikes were waiting at the dealership all 2024 models. Helmets locks and panniers present with no hidden extras, delighted thanks you guys you made my holiday
31 August 2024
Unprompted review
Reply from Riderly
Hello Daniel!
Wow, thank you for the fantastic review!
We’re so happy to hear that everything was perfect for your trip and that our team could assist you along the way. 💪
Your kind words truly make our day, and we’re so happy to have played a part in making your holiday enjoyable. We can’t wait to see you again on your next adventure!
Best regards,
Support Team @ Riderly.com
Vespa 300 Tuscany Tour
Every aspect of my Vespa rental was exactly as expected. The bike I was expecting was available to me as well as all of the added extras.
20 August 2024
Unprompted review
Reply from Riderly
Hello David!
Thank you for your wonderful feedback!
We’re delighted to hear that your Vespa rental met all your expectations and that everything was ready for you. It’s great to know you enjoyed the added extras!
We hope to welcome you back for your next adventure! ⚡
Best regards,
Support Team @ Riderly.com
Reply from Riderly
Hello Raphael!
We’re thrilled to hear that you had an amazing experience with us. Your recommendation means the world to us! 🌟
We look forward to serving you again in the future!
Best regards,
Support Team @ Riderly.com
Everything was perfect with Riderly
Everything was perfect with Riderly and Yahama Nmax! The motorbike was Awesome! The service from Riderly was truly excelent.
20 August 2024
Unprompted review
Reply from Riderly
Hello!
Thank you for sharing your positive experience with us.
It’s fantastic to know that you found the motorbike awesome and our service to be excellent. 💪
Best regards,
Support Team @ Riderly.com
Wery good company
Wery good company, supportive, fast feedback, especialy Lian, did best where others couldnt :) i got back my deposit later becouse my flight was canceled, thank you and i will get back :)
18 August 2024
Unprompted review
Reply from Riderly
Hello!
Thank you so much for your kind words!
We’re thrilled to hear that you had a positive experience with our company and that Lian was able to assist you so effectively. 💪
We look forward to seeing you again!
Best regards,
Support Team @ Riderly.com
Totally focussed on speedy and accurate…
Totally focussed on speedy and accurate communications. Also never fazed with inevitable need for changes in dates and bike preferences. Negotiated a good deal for our party. Job well done !! 5 stars
29 February 2024
Unprompted review
Reply from Riderly
Hello!
Thank you so much for the wonderful review!
It was a pleasure working with you and negotiating a great deal for your party. Your 5-star feedback truly means a lot to us. 🌟
Thanks again for your support!
Best regards,
Support Team @ Riderly.com
Thank you for the very quick processing…
Thank you for the very quick processing of the application. We ordered the motorcycle at night and it was delivered to Athens airport the next afternoon. Very fast communication and professional attitude. The motorcycle was in very good condition with full service.
Thank you!
13 July 2024
Unprompted review
Reply from Riderly
Hello Ginta!
Thank you for taking the time to share your experience!
Thanks a ton for the awesome feedback!
We're so glad you were happy with the speedy service and the condition of the bike.
It was a pleasure helping you out, and we can’t wait to do it again. Safe travels and enjoy the ride! ❤
Best regards,
Support Team @ Riderly.com
Good service and amazing customer support.
7 August 2024
Unprompted review
Reply from Riderly
Hello Luis!
Thank you for your wonderful feedback!
We’re delighted to hear that you were pleased with our service and customer support.
We look forward to serving you again soon! 💪
Best regards,
Support Team @ Riderly.com
good good service
21 July 2024
Unprompted review
Reply from Riderly
Hello Massimo!
Thank you so much for your kind words! We're delighted to hear that you had a great experience with our service. 💪
We look forward to seeing you again soon!
Best regards,
Support Team @ Riderly.com
I had good experience
I had good experience. Affordable and reliable scooter. Keep it up. Thank you so much Motorent Manila will surely rent again.
4 July 2024
Unprompted review
Reply from Riderly
Hello Rovie!
Your feedback motivates us to keep pushing forward and sets the tone for excellence in all that we do 💪
We'll make sure to pass the praises to our partners as well!
Best regards,
Support Team @ Riderly.com
Amazing phone attendance
The attendance on the phone was amazing, Ayú was amazing and her boss as well. They made all possible for me to solve my problem. Thank you
24 June 2024
Unprompted review
Reply from Riderly
Hello Alex!
She’s a gem! Here's to amazing customer service and problem-solving 💪
We will be sure to pass on the appraisal, as we are positive it will light a smile on her face!
Best regards,
Support Team @ Riderly.com
We had a great experience
We had a great experience. Drive spot has A1 service , clean new and like new bikes with lots of power and good gas mileage, also the helmets are clean lile new! . The owner is super nice and trustworthy! It was a very smooth and fast rental and return. WE WILL COME BACK EVERY TIME!
23 June 2024
Unprompted review
Reply from Riderly
Hello Micheal!
We are overjoyed to hear how satisfied you are with the work of our partners 🌟
We can't wait to see you again in the future and hear about your adventures!
Best regards,
Support Team @ Riderly.com
professionals
I had to cancel a motorcycle rental in Greece, I received wonderful service and a full refund. I worked with professionals, great and fast service, highly recommended
17 June 2024
Unprompted review
Reply from Riderly
Hello!
We're sorry you had to cancel, but happy to hear our team made it smooth and easy.
We hope that you will come back to us in the future if you need another ride! 💪
Best regards,
Support Team @ Riderly.com
Everything well organized
When I was looking to rent a motorbike in Namibia for a short period, Riderly had the perfect solution for me.
Apart from the fact that they arrange everything well they also know the businesses they are dealing with, in my case it was Namibia Motorcycles, an absolutely top company.
If only for 4 days, every mile on the Royal Enfield from Namibia Motorcycles was a fantastic experience.
Thank you very much for all your efforts to make this happen: the perfectly maintained motorcycle, the fitting of the necessary accessories, the booking of the lodges, the route suggestions, all the practical tips and especially the personal approach that contributed to this unforgettable trip on two wheels.
If it were possible to give six stars I would certainly have done so, unfortunately the system does not allow that and I have to leave it at a well-deserved five ;-)
When I get the chance to explore the rest of Namibia by motorcycle I will definitely come back to you!
7 May 2024
Unprompted review
Reply from Riderly
Hello!
We’re humbled by your support and this wonderful review!
Glad we could make everything efficient and hassle-free and that we got to be a part of your amazing experience 🌟
Your kind words made our day, and we can't wait to see what your next adventure will be like!
Best regards,
Support Team @ Riderly.com
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.