Riderly Reviews 270

Great service, fast response and happy to help.
Had a great experience when I booked a bike with Riderly, and on a different time when I had to cancel my booking they were very kind about that and managed to find a solution.

Excellent service and very responsive. Replied to all my queries promptly and I would definitely recommend..,

The team at Tenere riders were amazing they came and picked me up at my hotel and drove me to their garage. I had rented a Royal Enfield which was brand new and they also had BMWs and KTMs that were just out from the dealership as well. I will rent again for sure.

the experience with riderly was very professional
Katarina responds immediately, she is a very serious person, she took care of everything, we rented 2 motorcycles in Santiago de Chile, when we arrived at the store, the motorcycles were ready, the good surprise, they were new, professionals came take care of us, it was a problem-free dream trip; I will do it again for other trips around the world with riderly

I had an excellent experience with Riderly for renting a motorcycle in Marrakech, Morocco. Excellent communication and generally a very smooth experience. Conditions are clear and price is very transparent. Then, the local rental office was super friendly and helpful. Will certainly use again.

Excellent and speedy support from Carlos and the team.
When we had a problem they were superb.
I would definitely book through them again.

Everything was perfect!
They managed to bring our motorbike in Ho Chi Minh city to let us start our trip (the main Office is in Hanoi!)
The motorbike haven’t had any problema, We travelled along all Vietnam for 2.500 km. 🤩
The customer service is the best I’ve ever contacted!

Excellent service. The company are so responsive and helpful, they're also such great ambassadors on behalf of the customers. Will be coming back

Carlos in customer service is a diamond!

the Riderly Team is very friendly, they help me search and check for available rentals. The rental shop provide a bike with good condition.

I had a great experience using Riderly in Islamabad, Pakistan.

As you can imagine, trying to get hold of a bike in Pakistan isn't always straightforward, but Riderly made the process easy. The Riderly customer service was smooth, they had great local partners and I spent some cherished days riding the hills.

I look forward to using Riderly in future - maybe even when I get home to Melbourne.

The Riderly folks as well as the local rental folks I dealt with in Buenos Aires were super easy to work with, professional, and provided an outstanding experience from beginning to end. I'd strongly recommend.

Very professional staff, quick and on point replies.
I used them in the past and will use in the future.

We had a really good experience with the Riderly. The salesmen were very helpful and gave us good tips about the trip.

Great customer service. It made all the difference.

Among the cheaper rental service you can find in Menorca with very satisfying services.
Everything went really well, from the first steps on Riderly’s website until the end of our trip with the shuttle’s drop off at the airport.
Their local partner (Motos Valls) provided a very nice welcome and an efficient service.
The motorbike we rented was in great condition.
Last but not least, we received a quick support when we needed it.
We fully recommend, thank you!

First time I tried renting a motorcycle and I was a little anxious about renting one in a country I had never been. Riderly made it easy. Got hooked up with Soulful Bikes in Faro, Portugal and had a great experience.

When renting a bike you couldn’t really ask for much more. Lucas and Carlos dealt with everything seamlessly and any necessary communication was prompt and informative. Top guys and a great company. Will definitely use them again in the future….

If there is something that shows the difference between an excellent company and the rest, is when troubles appear. Believe me when I say Riderly is one of the companies you want to be involved with when problems invade your happy trip.

I leave below my experience with Riderly:

My nightmare started when I rented a motorbike around Toscana in Italy and I lost the keys. As every renting service, I had to leave a deposit, in this case 500€, to the company I rented the motorbike. When I came back to the local renting business to claim the rest of the deposit, they said the only way to return the deposit is altogether at the same time and, to be able to receive the money, I should pay the cost of the keys or the reparation of it. My problem was that this 500€ deposit was all the money I had to continue my trip around Italy. The local business insisted that this was the only way to do it, I had to pay first the reparation, or otherwise, I would not receive the deposit, so the journey become a nightmare for me. I couldn’t pay for the keys or the reparation and I couldn’t continue my trip either.

So, I decided to contact Riderly. After contacting them, someone contacted me immediately showing interest in helping me in that situation. After a few conversations with the local renting business and myself, finally Riderly paid the reparation to the local business, making it possible that my trip could continue around Italy.

Riderly, thank you with all my heart for being able to turn this horrible nightmare into just an anecdote to remember. As I said before, thank you, Carlos.

Nice job riderly! Very good and quick communication. The rental place Turuncu motors in Istanbul is friendly and helpful, the bikes are in good condition.
Will come again!
Martin