Riderly Reviews 270

The support team solves problems immediately and very kindly. The value for money is excellent, I looked for different suppliers and this is undoubtedly the best I've ever tried. When you deal with large rental companies you become one number among many and if you have problems you are abandoned. With riderly this danger does not exist!

Timely and helpful communication from the staff.
They have a great local partner in Turda, Romania. The motorbike rental experience was seamless
Well done, Riderly!

The best experience in Cyprus with Riderly and TT Motorbike!

Very easy to book and trustful. I also had to do a change in my reservation and the customer service was excelent! I will repeat with Riderly!

we hired a kymco 125 cc, reservation went smoothly and correct also picking it up at the office was simple and efficient we hired it for 13 days price good and the service was as it should, very good, the bike was 4 years old ans had some dammage but that was nicely told by luis duarte, 250 paid cash for bail and received it went i brought the bike back, good service , luis thanx for the good service, gr cees

The service was perfect and the support very kind. They help me suddently and they give me the best solution

We choose Honda CB 500 and everything was perfect

Really good customer care, they reply within minutes and they got to me autonomously asking is everything was right.
I will definitely consider it for the next trip!

I booked a scooter in Funchal. During the booking procedure, they were very supportive, replying immediately to all the questions that I emailed them. The scooter had everything that I wanted and was in perfect condition. So the entire experience was great.

The company gave us a confirmation number and took an intial fee and made it out like we are getting a bike. They emailed later to say there is no bikes(as there busy). Well we know its summer and busy but you didnt say anything when we booked..

They could have let us know at the start of play there was a chance of them no following through with their promise.

Now rushing to find another bike.

Poor form. They do not tell you the whole truth when your booking to plan alternative transport !

Edit 1 - I identified the issue because I reached out. I think your exercising a marketing to seem your helping. The alternatives you have suggested are more expensive than what I could have got if you just had told me from the get go you could t provide the bike. .

I have had to go book elsewhere at higher cost and effort due to your flawed system and lack of professionalism to let me know you couldn’t secure me what you promised.

Please stop replying. It doesn’t change a unpleasant and frankly a waste of time.

Lian was very helpful and helped me get a bike for my trip in Portugal. I’ve rented with riderly before last summer in Italy and I had nothing but a good experience and great memories. Thank you Lian!

Riderly provided a great and very comfortable service. Christos was so helpful and kind. He picked us up at our place in aligned time and took us to the company's spot where we received our scooter which was totally new! :-O Turned out that my wife's normal "B" driving licence does not allows to hire a scooter 125 cc and they had not 50 cc so we rented 1 scooter and tried an ATV as well for two days but 1 scooter lived with us during the entire holiday and worked very well. At the end when I took the scooter back to the company, Christos rode me back to the hotel so we could not expect more from this service that we got. Thank you so much for your service as well. It was a great contribution!

Everything was perfect. The customer service had a great attention for the client

They are very good they help me with everything!!

Wonderful attention to the customer providing all info and assistance.

Thanks Lucas.. Really impressed with the service from Riderly. As a group of four flying into Portugal from the UK. We each rented a bike each out of Lisbon and they were able to smooth the coms between us and the local rental locations, it was also no more expensive than going direct but Riderly gave us a broader selection of bikes from the various lenders. Highly recommended.

Very helpful company.
Thanks to Aleksandra who helped me a lot