I’ve been using Rileo mainly for converting audio to text (meetings and a few recorded interviews), and overall it does the job well. The biggest advantage for me is how much time it saves. Instead... See more
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Review summary
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Excellent customer service, truly a 10/10 experience. They were fast, friendly, and solved my issue efficiently from the very beginning. You can really tell they care about their customers and are com... See more
Company replied
Well, So far it's doing what I needed. Hopfully that will continue to a good end result
Company replied
It was a very simple process to change a recorded podcast into a transcript. Thank you!
Company replied
Company details
Written by the company
Meet Rileo — the transcription tool that actually gets your work done. Got a recording that needs to become text? Rileo takes care of it. Upload a file, record directly in your browser, or paste a YouTube link — and get a clean, accurate transcript in minutes. No software to install. No technical setup. Just results. Works with whatever you throw at it Rileo handles files up to 10 hours long and 5 GB in size, so whether it's a quick interview or a full-day conference, you're covered. It supports 50+ languages and automatically recognizes different speakers in multi-voice recordings — great for meetings, podcasts, lectures, and interviews. Powered by AI, so you can do more with your transcripts This is where Rileo goes beyond basic transcription. Summarize instantly — get the key points without reading the whole thing. Translate into another language, in just a few clicks Export — as a PDF, DOCX, TXT, or SRT subtitle file, depending on what your workflow needs. These AI tools mean you're not just getting text — you're getting something you can actually act on. Your privacy is taken seriously. Your files are processed securely and never shared or sold. What you upload stays yours, full stop. Straightforward pricing. Start with a trial. Upgrade when you're ready. Cancel anytime — no hidden fees, no surprises. If you spend time listening back to recordings or typing out transcripts by hand, Rileo is worth trying. See for yourself at rileo.com
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4.4
Excellent
172 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 85% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Such good customer service and the…
Such good customer service and the website helped me so much for studying.
19 May 2026
Unprompted review
Reply from Rileo.com
Thank you so much for your kind words, Irna! We're really happy to hear that both our customer service and the website were helpful for your studies. Supporting students and making the process as easy as possible is exactly what we aim for. We truly appreciate your feedback and wish you the best with your studies!
Rileo Team
good experience
19 May 2026
Reply from Rileo.com
Hi Matteo,
Thank you for your feedback! We’re glad to hear you had a good experience with Rileo.
Rileo Team
it worked
it worked - after I tried 5 others so calle free trabnscribers. all asked me to pay.
19 May 2026
Reply from Rileo.com
Hi,
Thank you for sharing your experience. We’re really glad Rileo worked well for you after trying other transcription services, and we appreciate you giving us a chance.
Thanks again,
Rileo Team
Rileo service is great
Rileo service is great! Love the service . Capitalism is capitalism , if you know you know ;)
19 May 2026
Reply from Rileo.com
Thank you so much for your kind words, Semyon! We’re really happy to hear that you’re enjoying Rileo and appreciate you taking the time to share your experience with us.
Best regards,
Rileo Team
Simple and convienient
19 May 2026
Reply from Rileo.com
Hi Detlef,
Thank you for your review! We're glad to hear that you found Rileo simple and convenient to use.
Our goal is to make transcription as quick and easy as possible, so we truly appreciate your feedback and support!
Best regards,
Rileo Team
Reply from Rileo.com
Hi Marcio,
Thank you for your review! We're very glad to hear that you had a very good experience with Rileo.
We truly appreciate your support and hope to continue providing you with a smooth and reliable service!
Best regards,
Rileo Team
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
I had a positive experience with the Rileo support team. They responded promptly, communicated professionally, and handled my concerns respectfully and efficiently.
I appreciated the courteous communication and the care taken to resolve the matter.
Thank you again to the support team.
16 May 2026
Unprompted review
Reply from Rileo.com
Hi Chelsea,
Thank you very much for your thoughtful and detailed review. We’re truly pleased to hear that you had a positive experience with our support team.
Providing prompt, professional, and respectful assistance is extremely important to us, and it means a lot to know that our team was able to address your concerns efficiently and with care.
We sincerely appreciate your kind words and your support. We’ll be sure to share your feedback with the team!
Best regards,
Rileo Team
Rileo is a competent company
Rileo is a competent company! I ask for help with my subscription and they were really helpful and kind!
18 May 2026
Unprompted review
Reply from Rileo.com
Hi Helena,
Thank you so much for your kind review! We're very happy to hear that our support team was able to help you with your subscription and provide a positive experience.
We always strive to offer helpful, friendly, and professional support, so your feedback truly means a lot to us.
Best regards,
Rileo Team
Reply from Rileo.com
Hi Ana,
Thank you so much for your kind feedback! We're very happy to hear that you found Rileo useful and easy to use.
Your support means a lot to us, and we’re glad you’re enjoying the experience!
Best regards,
Rileo Team
I love the affordable 7 day full trial
I love the affordable 7 day full trial, it meant I could put it to good use and decide whether this was the app for me. So far it seems it is.
17 May 2026
Reply from Rileo.com
Hi,
Thank you for sharing your experience! We're really happy to hear that the 7-day trial gave you enough time to properly test the service and see whether it fits your needs.
It’s great to know that Rileo has been useful for you so far, and we truly appreciate your support and trust in our platform.
Best regards,
Rileo Team
Reply from Rileo.com
Hi Mickaela,
Thank you for your review! We're delighted to hear that you found our service super efficient. Providing a smooth and reliable experience is exactly what we aim for.
We truly appreciate your support!
Best regards,
Rileo Team
Reply from Rileo.com
Hi Francesco,
Thank you for your honest feedback. We're glad to hear that you found the service effective and useful.
We also appreciate your comments regarding pricing. Feedback like this helps us continue improving both our service and the value we provide to our users.
Thanks again for giving Rileo a try!
Best regards,
Rileo Team
Reply from Rileo.com
Hi Wemerson,
Thank you for the wonderful feedback! We're so happy to hear that Rileo was a great help and that you had a perfect experience using our service.
We truly appreciate your support!
Best regards,
Rileo Team
Reply from Rileo.com
Hi,
Thank you so much for your feedback! We're delighted to hear that you had a great experience with our website and appreciate your 100% recommendation.
Your support means a lot to us!
Best regards,
Rileo Team
Reply from Rileo.com
Hi,
Thank you for your review! We're glad to hear that our service was helpful for transcribing your interviews. It's great to know you had a positive experience using Rileo.
We appreciate your support and hope to assist you again in the future!
Best regards,
Rileo Team
Excellent customer service
Excellent customer service. Good understanding and quick resolution of my case
15 May 2026
Unprompted review
Reply from Rileo.com
Hi Tom,
Thank you for taking the time to share your experience. We're very pleased to hear that our support team was able to understand your situation and resolve it quickly for you.
Providing efficient and helpful customer service is very important to us, and we truly appreciate your feedback and support.
Best regards,
Rileo Team
Great costumer service
I had a very pleasurable experience with your costumer service staff. Very friendly and fast to respond. 10/10
15 May 2026
Unprompted review
Reply from Rileo.com
Hi Ema,
Thank you so much for your kind words! We're really happy to hear that you had a pleasant experience with our customer support team. Providing friendly and fast assistance is something we truly care about, so your feedback means a lot to us.
We appreciate your support and your 10/10 recommendation!
Best regards,
Rileo Team
Reply from Rileo.com
Thank you for your kind words! We’re glad to hear that you find Rileo easy to use and helpful for teachers. Your feedback means a lot to us.
Fast and efficient.
13 May 2026
Reply from Rileo.com
Thank you for your feedback! We're glad to hear that you found Rileo fast and efficient. We appreciate your support! 🚀
Reply from Rileo.com
Hi Mender’s Talk,
Thank you for the great feedback! We're really glad to hear you found Rileo easy to use and that you're enjoying it.
We appreciate your support and look forward to continuing to help with your transcription needs.
— Rileo Support
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