I’ve been using this moisturiser for some time now, I really like it, a little goes a long way but it keeps my face moisturised all day long. Ordering is easy and delivery is quick. I have no hesita... See more
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Review summary
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Reviews shaping this summary
Always prompt delivery and good customer service. I have been drinking Quebra Pedra Tea for a number of years now and it definitely dissolved my kidney stones. I now drink the tea to keep them at ba... See more
Excellent and extremely prompt customer service. This is one of the few companies that I have found who stock Graviola. The team have been so supportive of me needing to change delivery dates and the... See more
Currently, the opt in/ opt out, subscription offers and the working discount codes, for this site, make items more affordable, consequently, this site has become one of my favourite sites... See more
Company details
- #177 of 254 best companies in Health and beauty shop
- #164 of 235 best companies in Fitness and nutrition
- #26 of 30 best companies in Herbal Medicine Shop
- #14 of 16 best companies in Tea Manufacturer
- #191 of 272 best companies in Vitamin & Supplements Shop
- #31 of 45 best companies in Wellness Programme
Written by the company
Rio Health was established 30 years ago when the founding members discovered the power of the South American botanicals. They were so impressed, they decided to share these gifts of nature with the rest of the world! Today Rio Health, specialize in high quality South American whole-plant botanicals and extracts. The Rio Amazon Collection includes Pau d'Arco, Maca, Graviola (Soursop), Quebra Pedra, Yerba Mate, Guarana and the award-winning natural and organic vegan skincare range Rio Rosa Mosqueta. The new Rio Health brand was launched in 2020, providing mainly South American botanicals as tinctures, including Cat’s Claw, Manayupa (Burbur) and Stevia. Rio Health is the UK distributor for Silidyn, Green Magma, Best Choice and Epigenar. Our mission is to bring some of the wonderful natural healing plants from South America and share their benefits with the rest of the world.
Contact info
WRAP FAO: Rio Health 83 Queens Rd, BN1 3XE, Brighton, United Kingdom
- 01273 570987
- info@riohealth.co.uk
- riohealth.co.uk
4.4
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 55% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Rio Health
We’re sorry to hear your order did not arrive.
When this was raised with us, we responded by email and sent a non-receipt form for completion. This was required by the courier at the time so the delivery could be investigated and the appropriate resolution processed. Unfortunately, we did not receive the completed form back, so we were unable to progress the claim further at that stage.
Rio Health Customer Service Team
Thank you
Easy purchase, quick delivery and I absolutely love the product. I've been using it for years.
13 April 2026
They are fooling customers I have asked…
They are doing fraud with customers I have asked 4 strip medicine and they are asking for latest prescription however it is a long 3 year course how can I give latest prescription as I can not go to the doctor on weekly basis they are not even considering 4 month old prescription.
22 April 2026
Unprompted review
Great company to deal with
17 March 2026
Excellent Skincare
I have been using Rio facial oil and creams for years. Excellent products at reasonable prices!
22 January 2026
Great product at a good price and on a…
Great product at a good price and on a deal too. What's not to like? Helps keep the kidney stones at bay
24 November 2025
Very speedy delivery especially at this…
Very speedy delivery especially at this time of year.
11 November 2025
Traps you into subscribe and save which you can't cancel
Ongoing Subscribe and Save company with "you can cancel any time" underneath. Well, it's not true. You can only cancel after three repeat deliveries (the next ones for a regular inflated price). This information is well hidden. It certainly doesn't appear anywhere during the purchase process. Only "cancel any time" message, which is meant to mislead. And you can't delete your account or payment details, like on any reputable site.
Tinctures seem to be low quality. Same effect as drinking water.
I used to be a regular customer of RioHealth. New ownership of the company has made it a very different experience, and I won't be returning.
Update. I was informed by TrustPilot support that Riohealth has flagged my review as containing "harmful or illegal content".
The decision
"We’ve assessed your review and determined that it doesn’t contain harmful or illegal content. Therefore, we’ve put your review back online."
It was a good try, Riohealth, LOL Sorry my review hurt your feelings ))
19 November 2025
Reply from Rio Health
Thank you for your review. We’re sorry to hear you feel this way.
Our Subscribe & Save terms are set out on our website and in our Terms & Conditions. Your order was placed during our Black Friday promotion, where a larger first-order discount was applied subject to the subscription conditions stated at the time. If a subscription is cancelled before the minimum purchase requirement is met, the discount difference may be repayable in line with those terms.
We do not flag reviews because they are negative. Reviews may only be reported where we believe they breach platform guidelines, and Trustpilot makes the final decision.
We’re sorry the tinctures did not meet your expectations. Customer experience can vary, but we take product feedback seriously and will pass this on internally.
Rio Health Customer Service Team
Beware scammers
They subscribed me without my knowledge to some expensive supplements and then wouldn't give me my money back when I returned them...Customer service line treated it as a joke
A lot of the other reviews look fake
10 November 2025
Unprompted review
Reply from Rio Health
We’re sorry to hear you feel this way.
Our website offers both a one-time purchase option and a Subscribe & Save option. A subscription is only created when the Subscribe & Save option is selected during the order process.
Regarding the return, refunds are processed in line with our returns policy once the returned goods are received and meet the return conditions. We’re sorry if you felt your call was not handled appropriately, as this is never how we want customers to feel.
We also take the integrity of reviews seriously. Customer feedback is handled through the review platform, and we do not create fake reviews.
Please contact us directly with your order details so we can review this again.
Rio Health Customer Service Team
Excellent quality products
Excellent quality products. Thankyou so much for your market in the UK
7 August 2025
I appreciate the product
I appreciate the product, price is ok. However it would be helpful if it were easier to manage the subscription online.
3 November 2025
I never received the product...It got…
I never received the product...It got stuck in customs..So it must have then been returned to Rio Health..But I had no feed back..No money return, no alternative delivery option... I warned them that last one got lost so dont send by post use a courrier service.BUT it was sent by post...
12 July 2025
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