AYP Healthcare Reviews 

27,965
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 1,359 reviews, reviewers had a great experience with this company. Customers consistently praise the exceptionally fast shipping, high product quality, and very affordable prices that easily beat alternative options on the market. People also find the online ordering process very straightforward to navigate and deeply appreciate the responsive, helpful service provided throughout. Some reviewers were not happy with order fulfillment, specifically mentioning occasional delivery delays and extended waiting times due to backlogs. A few other people also felt that receiving incorrect items or unexpected substitute products without prior communication was quite frustrating to deal with. Consumers noted that resolving these unexpected mistakes required extra effort and caused noticeable inconvenience during their overall purchase journey.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently highlighting fast dispatch times and... See more

Order

Customers consistently note ambiguous experiences with order processes, frequently praising how easy and... See more

Product

Reviewers highlight positive aspects of product, noting that items arrive quickly, are well packaged, and... See more

Service

Reviewers mention positive feedback about service, frequently highlighting fast delivery times, professional... See more

Price

Consumers find price to be positive, frequently highlighting significant savings compared to other suppliers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always a great experience with AYP. The pharmacist is consulting with me once a month to check my progress in my weight loss journey. The injections arrive on time and they cost much less than other p... See more

Rated 5 out of 5 stars

Very easy to order once you fill out questionnaire. I am happy to have these tablets on standby as obviously you can’t purchase the original Syndol anymore and they are the only tablets that work if... See more

Company replied

Rated 5 out of 5 stars

Always the best prices on the market for weight loss treatments! 24h tracked delivery free, and really quick shipping! Nothing to complain about! Thank you

Rated 5 out of 5 stars

Easy to order the product I wanted and couldn’t find on the high street, probably because it has been discontinued. Delivered very quickly, well-packaged, great service

Company replied


Company details

  1. #99 of 105 best companies in Pharmacy
  2. #16 of 16 best companies in Chemist
  3. #231 of 254 best companies in Health and beauty shop
  4. #105 of 115 best companies in Online Pharmacy
  5. #38 of 40 best companies in Online Prescription Medication Vendor
  6. #74 of 81 best companies in Weight-Loss Service

Written by the company

AYP Healthcare is an online pharmacy store offering medicine from top brands and delivering services to your doorstep. AYP Healthcare is a dedicated, family-owned pharmacy operating in a highly competitive environment and working with compassion. It aims to provide customers with hassle-free, on-time service. The company is run by a team of highly trained professional pharmacists with all the required clinical knowledge of the medicines.

AYP Healthcare

Written by the company

Free Delivery on orders over £40

Discover the AYP Healthcare Online Clinic

Confidential, professional care with clear pPrivate online healthcare from a trusted UK pharmacy, all in one place.ricing and no unnecessary treatment.

Access the AYP Healthcare Online Clinic for convenient, confidential treatment from home. Complete a secure online consultation, have your treatment reviewed by a qualified healthcare professional, and if clinically appropriate, your medication can be supplied directly by AYP Healthcare. From weight loss and men’s health to women’s health and everyday conditions, our Online Clinic makes accessing private healthcare simple. Visit AYP Healthcare today and explore our Online Clinic.

Contact info

Online Doctor & Pharmacy

Visit our Online Clinic for convenient, confidential healthcare,

4.0

Great

TrustScore 4 out of 5

28k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 23% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.0

All reviews

(27,965)

1,354 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Quicker delivery

For my order this month the processing time was reduced meaning the delivery from initial order to when I received my items was much quicker.

16 September 2026
Rated 1 out of 5 stars

Minus 5*

Minus 5*
Placed my order on 3 rd September as at today ( 22 September)still not received and money taken from my account straightaway. No apologies, explanations, nothing. Disgraceful service.

3 September 2026
Unprompted review
Rated 1 out of 5 stars

Order not even dispatched after 16 days

Placed an order on 5th September and it's now 21st with no sign of the order. The checkout delivery option said 2-5 days.

I emailed them 13th September and after an initial AI response, a person replied on Sep 14th, they apologised, said there had been a huge backlog and it would be with me as soon as possible and that I would get an email notifying me of dispatch. It's now 21st and I still don't even have a dispatch email, 16 days after ordering.

Either this company is a scam, or incompetent/ over-committed but either way it's not good when dealing with medications that people need. I will be emailing for a refund and going through the hassle of another pharmacy which is very frustrating to do the whole consultation process and need to wait another week. But at least I know I'll get the goods at the end of it. If they don't refund I will be going via my bank.

5 September 2026
Unprompted review
Rated 1 out of 5 stars

Selling Out of stock!

Selling Out of stock!
8 days after the order it hadn’t arrived so sent a email and was told we have a backlog you ordered will be dispatched soon .
So I emailed them back and said do you mean you have no stock?
The answer was sorry we have no stock we have refunded your account money should be back in 3-5 days !
Not good enough!
Take my money straight away selling things you don’t even have then tell me I have to wait for my money ( disgusting)
I’ll never buy anything from them again.

18 September 2026
Unprompted review

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