AYP Healthcare Reviews 27,704

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 1,388 reviews, reviewers had a great experience with this company. Customers frequently highlight the speedy and prompt delivery of their orders, often arriving sooner than expected. The pricing is consistently praised as competitive and excellent, with many appreciating the value without needing discount codes. Reviewers find the ordering process straightforward and easy, often noting the helpful and friendly service, including video consultations. The products themselves are generally well-regarded, with customers expressing satisfaction with their quality and availability. However, some customers also noted issues with the ordering process, such as delays caused by repeated questions or problems with the website's account system. There were also instances where an incorrect product was sent, or the product received differed from what was advertised. A few other people also felt that delivery took longer than expected, sometimes significantly exceeding the stated timeframes, leading to cancellations and dissatisfaction.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speed and efficiency of... See more

Order

Consumers find order experiences to be ambiguous, with many praising the ease of placing orders, competitive... See more

Service

Customers consistently note positive experiences with service, praising its efficiency, professionalism, and... See more

Product

Customers generally express satisfaction with the products, often highlighting good value, availability, and... See more

Price

Clients share positive opinions on price, with many reviewers consistently highlighting competitive and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had ran out of my Q10 100mg so pleased to get my AYD delivery. On opening their package, the contents had been squashed or trampled on. Luckily only one or two of the silver foil on the blisters had... See more

Rated 5 out of 5 stars

Excellent service straightforward assessment questions and once filled in no long delay in waiting for reply. And delivery was next what I found brilliant no waiting for a few days I would recommend A... See more

Rated 5 out of 5 stars

Always a great experience with AYP. The pharmacist is consulting with me once a month to check my progress in my weight loss journey. The injections arrive on time and they cost much less than other p... See more

Rated 5 out of 5 stars

Really good price without a discount code so don’t have to change suppliers each month . Speedy delivery after video call( should be Jane Silvey not Melvin )


Company details

  1. #99 of 104 best companies in Pharmacy
  2. #17 of 17 best companies in Chemist
  3. #100 of 106 best companies in Online Pharmacy
  4. #35 of 36 best companies in Online Prescription Medication Vendor
  5. #245 of 274 best companies in Vitamin & Supplements Shop
  6. #63 of 69 best companies in Weight-Loss Service

Written by the company

AYP Healthcare is an online pharmacy store offering medicine from top brands and delivering services to your doorstep. AYP Healthcare is a dedicated, family-owned pharmacy operating in a highly competitive environment and working with compassion. It aims to provide customers with hassle-free, on-time service. The company is run by a team of highly trained professional pharmacists with all the required clinical knowledge of the medicines.

AYP Healthcare

Written by the company

Free Delivery on orders over £40

Contact info

4.0

Great

TrustScore 4 out of 5

28k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 29% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent service straightforward…

Excellent service straightforward assessment questions and once filled in no long delay in waiting for reply. And delivery was next what I found brilliant no waiting for a few days I would recommend AYP and will buy again in near future.

12 June 2026
Rated 5 out of 5 stars

A company that learns from past experiences

I have had problems in the past with deliveries of this particular item which is produced in somewhat fragile glass bottles which have been known to break in transit as a result of inadequate packaging.

The company seem to have learnt from the experience, and the consignment arrived well packaged with nothing broken.

24 March 2026
Rated 1 out of 5 stars

Massive delays

Normally have a really positive experience with AYP but recently things have just gone downhill, i'm not sure if there's a backlog but i've been chasing my delivery for 2 weeks now, theyre the only supplier which requires a new consultation every time I purchase which is fine but there are so many delays with them right now, id just avoid it

Editing this to say it's even worse, i requested a delivery address change 3 times, which they confirmed, its now been delivered to the incorrect address. Tried calling to complain and the hold line cut me off before i could speak to someone

12 June 2026
Unprompted review

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