Riversol Reviews 

1,465
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 772 reviews, reviewers overwhelmingly had a great experience with this company. Customers enthusiastically praise the high quality and effectiveness of the skincare products, frequently noting visible improvements in skin texture, hydration, and a healthy facial glow. People also appreciate the reliable delivery service and the responsive, professional customer support team that readily assists with any questions. Some reviewers were not happy with specific items, mentioning that certain creams or treatments did not provide the expected results for their unique skin types. A few people also noted minor challenges with navigating the online checkout process or dealing with specific product packaging details.

What people talk about most

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with how products leave skin... See more

User experience

Consumers find user experience to be positive, highlighting lightweight textures, quick customer support... See more

Customer service

Users describe positive interactions with customer service, frequently highlighting that representatives are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been using Riversol for over 5 yrs and am constantly being told I don’t look my age. I’m 67 and I use the anti aging trio along with the eye cream and the new hyaluronic acid serum. The lightw... See more

Company replied

Rated 5 out of 5 stars

I'm loving Riversol products! So far I've tried the moisturizing concentrate which is AMAZING for post menopausal, severely dry skin. The cleanser & serum are lovely and retinol neck cream is also AMA... See more

Company replied

Rated 5 out of 5 stars

Riversol has amazing skincare products, backed up by very professional customer service. I've been using their products for years, and they have been outstanding! Prompt delivery with tracking make... See more

Company replied

Rated 5 out of 5 stars

I’m so happy with these products! The complete package has been amazing for my skin. I went from having dry skin to finally feeling hydrated, healthy, and glowing. I could really see and feel the dif... See more

Company replied


Company details

  1. Health and beauty shop

Written by the company

Board-certified dermatologist Dr. Jason Rivers created Riversol after more than 20 years of clinical dermatology to offer a safe, anti-aging solution for his patients with sensitive skin. In 2018, Dr. Rivers made samples of Riversol completely free for everyone to try. Reduce the look of wrinkles, dark spots, and sun damage.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1k reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(1,465)

779 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Riversol is the best!

Riversol has always made my experience positive with their great products and awesome customer service. Riversol's product line for facial care has been outstanding in addressing my dry aging skin. Customer service is quick with a response and always helpful. If you are looking for an excellent product and outstanding customer service Riversol is for you.

14 September 2026
Unprompted review
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Reply from Riversol

Mary, thank you for your wonderful review! We’re delighted to hear you’ve had such positive experiences with both our products and our Customer Care team. Your feedback helps us continue providing the best possible experience for our customers, and we truly appreciate you taking the time to share it. Thank you for being part of the Riversol community!

Rated 5 out of 5 stars

Have been going to their clinic for…

Have been going to their clinic for several years. They are highly professional and highly trained, well respected amongst the medical community. Wouldn’t go any place else for my dermatology needs.

12 September 2026
Unprompted review
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Reply from Riversol

Dianne, thank you for your kind words and continued trust. We’re honoured to be part of your skincare journey and truly appreciate your confidence in our team. Your support means so much to us!

Rated 5 out of 5 stars

Great skincare routine

I have been using the Riversol trio for just over a year. I love the way my skin looks and feels. This is the first skin routine that has not inflamed my eczema. I highly recommend these products.

9 September 2026
Unprompted review
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Reply from Riversol

Brenda, thank you for your wonderful review! We’re so happy to hear that Riversol has become a routine you can rely on and that it’s been such a positive fit for your skin. Your recommendation means a great deal to us, and we truly appreciate your support!

Rated 5 out of 5 stars

Riversol products do for your skin what…

Riversol products do for your skin what they say 100%. A routine of skin care is an important factor in a person's life. Finding a skin care products provider that you can depend on, trust and see great results is paramount for me and I'm extremely happy I found Riversol.

8 September 2026
Unprompted review
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Reply from Riversol

Alan, thank you for your thoughtful review! We’re honoured to have earned your trust and to be part of your skincare routine. Knowing that Riversol has become a dependable choice for you means so much to us. We truly appreciate your support!

Rated 5 out of 5 stars

I have been using Riversol products for years.

I have been using Riversol products for a few years now and love how my skin has reacted to all the products.
the tinted sunscreen is amazing. I am a recent user of the eye cream and have noticed a difference in the dark spots under my eyes, and wrinkles.. The most selling feature of Riversol is the company cares about their clients. I recently had a package of their product stolen from my mail room and Riversol replaced it for me. Wow! who does that these days. I would highly recommend this company to anyone.

1 August 2026
Unprompted review
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Reply from Riversol

Marlene, thank you for your wonderful review and for being a valued Riversol customer for so many years! We’re delighted to hear you’ve found new favourites along the way, and it means so much to know our team could help when you needed us. We truly appreciate your recommendation and continued support!

Rated 5 out of 5 stars

Riversol developed by a dermatologist 'divine'

I have been using Riversol now for 8 years, I've also been a product tester, knowing a dermatologist formulated the skin care line is crucial to me, what better type professional to develop products that maintain, improve & nourish your skin as you get older?
No fillers for me, just a fill of Riversol skin care products!

6 September 2026
Unprompted review
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Reply from Riversol

Marlene, thank you for your wonderful review and for being part of the Riversol community for so many years! We’re honoured to have earned your trust and delighted that our dermatologist-developed approach remains an important part of your skincare routine. Your support and enthusiasm mean so much to us!

Rated 5 out of 5 stars

The hand cream is excellent

The hand cream is excellent. My hands are softer than they have ever been,

11 August 2026
Unprompted review
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Reply from Riversol

Jean, thank you for your lovely review! We’re delighted to hear you’re enjoying the Peptide Hand Cream and the results you’re seeing. We truly appreciate your support and are glad it's become a favourite!

Rated 5 out of 5 stars

The Riversol site is very easy to navigate...

The Riversol site is very easy to navigate and Customer Service is easy to access if you have any concerns. I had a delivery issue (not their fault) and they addressed it promptly and in a very customer-friendly way. I was very impressed.

10 August 2026
Unprompted review
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Reply from Riversol

Thank you for your kind review! We’re glad you found our website easy to use and that our team resolved the delivery issue quickly. We always aim to provide a positive customer experience, and we truly appreciate your support!

Rated 5 out of 5 stars

Love this sample pack

Love this sample pack! My skin tone is a combo, oily forehead, dry in some areas. After using these products a couple weeks, I noticed a huge difference! I’m also sensitive to a lot of products and none of these bothered me at all. Can’t wait to place my first order!

3 August 2026
Unprompted review
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Reply from Riversol

Thank you for your wonderful review! We’re so happy to hear the samples were a great fit for your skin and that you noticed positive results so quickly. It’s especially rewarding to know the products felt comfortable on your sensitive skin. We can’t wait to welcome you back for your first full-size order!

Rated 5 out of 5 stars

Excellent Customer service and Great Products

Customer service, quick response to questions. Excellent product and prompt order delivery. My skin looks better already😊

5 August 2026
Unprompted review
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Reply from Riversol

Caroline, thank you for your kind review! We’re delighted to hear you’ve had a great experience with both our products and our Customer Care team. It’s wonderful to know you’re already seeing positive results. We truly appreciate your support!

Rated 5 out of 5 stars

Love, love Riversol!

I have been using several Riversol products for at least the last 6 months and have noticed a remarkable difference in my skin; both less small wrinkles and creases as well as a softer texture. I also purchased the 3 product travel kit; it too is amazing, but I am wondering why the travel products are thicker than the daily products. I find that I have to store the face wash with the cap up as storing it standing on the lid. when I open the lid the product is thin and too much runs out. I would love to see all the products a little thicker to prevent this from happening. I love Riversol otherwise

15 April 2026
Unprompted review
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Reply from Riversol

Vivian, thank you for your wonderful review! We’re so happy to hear you’ve been enjoying your Riversol routine and seeing such positive results. We also appreciate you taking the time to share your feedback about the travel sizes and packaging. Your input is valuable, and we’re grateful for your continued support!

Rated 1 out of 5 stars

Somehow I got signed up for monthly…

Somehow I got signed up for monthly recurring charges and can't figure out how to cancel. It's a shame because I really like the products but I won't order from them again.

2 September 2026
Unprompted review
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Reply from Riversol

Hi Julie, We’re sorry to hear about your experience and for any confusion with the monthly charges. We’re not able to confirm your account details from the review alone, but our team would be happy to help cancel the membership for you directly. Please email us at info@riversol.com with the email address used for your order, and we’ll look into this right away.

Rated 5 out of 5 stars

I love all the products

I love all the products. I'm turning 70 and love the sun, and have for a lifetime. Your products keep my skin soft , less wrinkles , and moisturized
I love the sunscreen lipgloss too. It gives protection along with a bit of color Love that you are a local BC company too

1 September 2026
Unprompted review
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Reply from Riversol

Marie, thank you for your lovely review! We’re so happy to hear Riversol has become a valued part of your skincare routine. It’s wonderful to know you’re enjoying some of your favourites, including the Broad Spectrum SPF 40+ Tinted Sunscreen Lip Oil. We truly appreciate your support and your kind words about our BC-based company!

Rated 5 out of 5 stars

Only products that have ever worked for me!

My 68 yr old skin went from being oily all my life to extremely dry in menopause. On trying Riversol's Concentrated Moisturizer a.m. & pre-bed, my skin now retains moisture & looks dewy vs. oily. Since then I've tried most of Riversol' s other products & especially love the Retinol Neck cream which has made a subtle but definite difference to 'turkey neck'. The hand cream is extremely moisturizing only needing a pea-size application - same for all the other products. HIGHLY recommend as I'm so impressed I'm now a monthly subscribing member & it's CANADIAN:)!!!

1 September 2026
Unprompted review
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Reply from Riversol

Kim, thank you for your wonderful review! We’re delighted to hear you’ve found products that work so well for your changing skincare needs. It’s especially rewarding to know several Riversol favourites have become part of your daily routine. We truly appreciate your recommendation, your support as a Riversol+ member, and your enthusiasm for our Canadian-made products!

Rated 5 out of 5 stars

Riversol is a trustworthy company

Riversol is a trustworthy company. They do not act like a company in that I get personalized product tailored to my needs that is more effective, less expensive than medical grade high end brands. My sensitive skin head to toe has never felt and looked better, refreshed and healthy.
The on line order system is easy and the delivery of their products are fast and efficient.
The best part... it is a Canadian brand

1 September 2026
Unprompted review
Riversol logo

Reply from Riversol

Barbara Ann, thank you for your wonderful review! We’re so happy to hear Riversol has become such a trusted part of your skincare routine. It means a lot to know you’ve had a positive experience with our products, service, and online ordering. We’re especially grateful for your support of our Canadian brand!

Rated 5 out of 5 stars

Riversol products

Riversol products I'm using has made a different I have allergies that cause bags under my eyes. The Riversol products does help. I using anti-aging products daily I see some improvement as well. I recommend the Riversol products.

31 August 2026
Unprompted review
Riversol logo

Reply from Riversol

Ann, thank you for your kind review! We’re so glad Riversol has become a helpful part of your skincare routine and that you’re seeing positive results. Your recommendation means a great deal to us, and we truly appreciate your support!

Rated 5 out of 5 stars

Every product is a win!

I love every product I have tried so far! Greaseless, absorbs well and makes my skin look years younger. Face, neck and hands!

31 August 2026
Unprompted review
Riversol logo

Reply from Riversol

Sheri, thank you for your wonderful review! We’re delighted to hear you’ve been enjoying your Riversol favourites from head to toe. Your kind words mean so much to us, and we truly appreciate your support!

Rated 5 out of 5 stars

Really love these products

Really love these products. Face serums, moisturizers and the peptide hand cream are all truly hydrating yet quick to absorb and deliver the promised results. Great customer service as well.

30 August 2026
Unprompted review
Riversol logo

Reply from Riversol

Thank you for your lovely review! We’re so happy to hear you’re enjoying so many of your Riversol favourites. It means a lot to know you’ve had a great experience with both our products and our Customer Care team. We truly appreciate your support!

Rated 5 out of 5 stars

I've been using Riversol products for…

I've been using Riversol products for years, absolutely everything. Skin care, nutrition, treatment, protection—they all work and help me. I recommend them to everyone, especially if you're not a fan of soap bubbles and want genuine quality.

19 June 2026
Unprompted review
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Reply from Riversol

Anna, thank you for your wonderful review and for being such a loyal Riversol customer! We’re delighted to hear our products have become a trusted part of your routine. Your recommendation and continued support mean so much to us—thank you for sharing Riversol with others!

Rated 5 out of 5 stars

Even though I am elderly

Even though I am elderly. I have been using Riversol for a number of years. I am positive I don’t look any younger than my age but I believe in growing old gracefully. Reversol help my skin to do what it is at 80 years young. I would never use any other product.

13 December 2025
Unprompted review
Riversol logo

Reply from Riversol

Barbara, thank you for your wonderful review and for being a longtime Riversol customer! We’re honoured to be part of your skincare routine, and we love your approach to caring for your skin at every stage of life. Your continued trust and support mean so much to us.

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