Riversol Reviews 

1,465
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 772 reviews, reviewers overwhelmingly had a great experience with this company. Customers enthusiastically praise the high quality and effectiveness of the skincare products, frequently noting visible improvements in skin texture, hydration, and a healthy facial glow. People also appreciate the reliable delivery service and the responsive, professional customer support team that readily assists with any questions. Some reviewers were not happy with specific items, mentioning that certain creams or treatments did not provide the expected results for their unique skin types. A few people also noted minor challenges with navigating the online checkout process or dealing with specific product packaging details.

What people talk about most

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with how products leave skin... See more

User experience

Consumers find user experience to be positive, highlighting lightweight textures, quick customer support... See more

Customer service

Users describe positive interactions with customer service, frequently highlighting that representatives are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been using Riversol for over 5 yrs and am constantly being told I don’t look my age. I’m 67 and I use the anti aging trio along with the eye cream and the new hyaluronic acid serum. The lightw... See more

Company replied

Rated 5 out of 5 stars

I'm loving Riversol products! So far I've tried the moisturizing concentrate which is AMAZING for post menopausal, severely dry skin. The cleanser & serum are lovely and retinol neck cream is also AMA... See more

Company replied

Rated 5 out of 5 stars

Riversol has amazing skincare products, backed up by very professional customer service. I've been using their products for years, and they have been outstanding! Prompt delivery with tracking make... See more

Company replied

Rated 5 out of 5 stars

I’m so happy with these products! The complete package has been amazing for my skin. I went from having dry skin to finally feeling hydrated, healthy, and glowing. I could really see and feel the dif... See more

Company replied


Company details

  1. Health and beauty shop

Written by the company

Board-certified dermatologist Dr. Jason Rivers created Riversol after more than 20 years of clinical dermatology to offer a safe, anti-aging solution for his patients with sensitive skin. In 2018, Dr. Rivers made samples of Riversol completely free for everyone to try. Reduce the look of wrinkles, dark spots, and sun damage.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(1,465)

779 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love the hand cream

Love the hand cream. Leaves my nails and skin hydrated especially my cuticles. Has helped with diminishing hang nails. I use it nightly . The company provides lots of information about each product and their deliveries are timely and will often include a sample of a product in their line that I don’t currently have . That is much appreciated.

8 August 2026
Unprompted review
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Reply from Riversol

Thank you, Sandy! We’re so glad the hand cream is keeping your hands and cuticles feeling hydrated, and we really appreciate your kind words about the samples and service. 💙

Rated 5 out of 5 stars

Beautiful

I have been using Riversol peptide hand cream for 2 weeks and my hands look and feel soft and silky
Brown patches have faded and they look younger
A little bit goes a long way I highly recommend this beautiful had cream
I use riversol from head to toe every day and love the customer care this company has

10 August 2026
Unprompted review
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Reply from Riversol

Luna, thank you for your lovely review! We’re delighted to hear you’re enjoying the Peptide Hand Cream and that it has become such a welcome addition to your routine. Your kind words about our products and Customer Care team mean so much to us. Thank you for your continued support!

Rated 5 out of 5 stars

This company offers incredible skin care with results!

This company has changed everything related to skincare for me. I was always buying different creams, different cleansers trying to find the right fit. The older I got, the more I wanted and needed quality skin care with a great routine. Riversol has been exceptional. I am constantly getting true savings and value for purchases made, I now feel like my skin is doing really well for my age (60). I have no intention of looking for anything else. Price point, value and results along with great customer service.

3 August 2026
Unprompted review
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Reply from Riversol

Ginette, thank you for your wonderful review! We’re so happy to hear Riversol has become a trusted part of your skincare routine. It means so much to know you’re enjoying the value, results, and support from our team. We truly appreciate your confidence in Riversol and your continued support!

Rated 5 out of 5 stars

So happy with Riversol

Riversol is the only skin care company that I trust with my skin. Years ago I struggled with flares of Rosacea and found Riversol. My skin is now redness free and at 68 years old , am thrilled to get many compliments on my youthful skin.
It makes me very happy that this is a Dermatologist created Canadian company.
I am a customer for life💓

23 August 2026
Unprompted review
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Reply from Riversol

Thank you so much, Karen! We’re so happy Riversol has been part of your skincare journey for so many years. Your support means so much to us. 💙

Rated 5 out of 5 stars

Excellent, underrated Canadian skincare with genuinely effective actives and ridiculously fast fulfillment.

I have been buying Riversol products for almost a year now, and have repurchased quite a few items. I use and have tried a lot of skincare products, and I find that Riversol's actives (glycolic acid face mask, anti-aging serum and eye cream) really the best and I do not replace them with other brands at this point.

I originally started by receiving the free sample pack, and then purchased some travel sizes of the products I wanted to try which is a great way to start. I really find their brand to be underrated - their body lotion, peptide hand cream, hydrating and gel cleansers, and actives are so good.

Every order I have made has shipped out within one business day, if not same day, and is on my doorstep within 3 business days.

22 August 2026
Unprompted review
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Reply from Riversol

Thank you so much, Kaitlyn! We’re thrilled to hear Riversol has become such a staple in your routine, and we really appreciate your kind words about the products and fast shipping. 💙

Rated 5 out of 5 stars

Every question I ask is answered…

Every question I ask is answered quickly and effectively. My skin care routine has really made a difference even for 72 year old skin. I wanted a Canadian brand and this one is the best. You put the money into the product with thoughtful minimalist packaging.

21 August 2026
Unprompted review
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Reply from Riversol

Thank you so much, Karen! We’re so happy to hear your routine has made a difference and that you’ve had such a positive experience with our team. Your support means a lot to us. 💙

Rated 5 out of 5 stars

Affordable Doesn't Mean Substandard!!

I have been using Riversol's creams, lotions, serums, etc. since 2020. Firstly, I was thrilled that I could initially try their product for free with their line of samples. I used the 'calming for redness' skincare products. They worked wonderfully. I switched to them from a far more expensive line. I saw the same, if not better results. I have very sensitive skin and had no issues with Riversol's products. Now that I am a little older I have switched to their 'anti-aging' line and am just as satisfied. Riversol has great products, reasonable pricing, a useable reward system, excellent customer service and they are Canadian. Couldn't be happier.

17 June 2026
Unprompted review
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Reply from Riversol

Thank you so much, Michelle! We’re thrilled to have been part of your skincare routine since 2020 and so happy you’ve continued to enjoy the results. 💙

Rated 4 out of 5 stars

Sensitive Skin

Overall, worked well for my sensitive skin and I was pleasantly surprised.

18 August 2026
Unprompted review
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Reply from Riversol

Thank you, Nam Jin! We’re so glad to hear the products worked well for your sensitive skin. 💙

Rated 5 out of 5 stars

I have a very sensitive face but found…

I have a very sensitive face but found that the cream face wash, the serum and daily cream does not bother my face. It leaves it very soft and no problems with breakouts. So far, I have been very happy with their products.

19 August 2026
Unprompted review
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Reply from Riversol

Thank you, Linda! We’re so happy to hear the routine has been gentle on your sensitive skin and is leaving it feeling soft and comfortable. 💙

Rated 5 out of 5 stars

Product was received in a timely…

Product was received in a timely manner. The product was lovely to use and could see results in a very short time. The company is very thorough in keeping in touch and displaying their line of products at a touch.

1 August 2026
Unprompted review
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Reply from Riversol

Thank you, Janice! We’re so glad your order arrived quickly and that you’re already enjoying the results. 💙

Rated 5 out of 5 stars

For years I thought my skin was fine

For years I thought my skin was fine. It was soft, no major blotches or dark spots. Then I got my 15 day sample -
Major difference. The soft skin I thought I had is actually smoother, the colour is better, and more even.
Worth the investment, and I will definitely make a purchase.

1 August 2026
Unprompted review
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Reply from Riversol

Thank you so much, Bonny! We’re thrilled to hear you noticed such a difference with the 15-Day Sample Kit. 💙

Rated 5 out of 5 stars

I just received my new travel package…

I just received my new travel package plus the individual Retinal and I love it. I love my Riversol skin care routine and am excited to be able to take it on the road with me. Thank you Riversol for your wonderful Customer Service team as well

10 August 2026
Unprompted review
Riversol logo

Reply from Riversol

Bonnie, thank you for your lovely review! We’re delighted that you’re enjoying your Riversol routine and that the travel sizes make it easy to take your favourites along wherever you go. We truly appreciate your kind words about our Customer Service team and your continued support!

Rated 5 out of 5 stars

I’ve been using riversol for a few…

I’ve been using riversol for a few years now. And have got my Mum and sister on to it in UK. I have skin lupus and never get lesions in any areas I use riversol. It’s quite amazing. Love that they are local too. That’s important to me. And great customer service.

17 August 2026
Unprompted review
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Reply from Riversol

Emma, thank you for your wonderful review and for sharing Riversol with your family! We’re so glad you’ve had such a positive experience with our products and Customer Care team. Your continued support means so much to us, and we’re proud to be your local skincare company!

Rated 5 out of 5 stars

Riversol Peptide Hand Cream

I am a true believer in Riversol products and they are made in Canada!! Their latest product, peptide hand cream, is excellent. It soaks quickly into your hands and seems to last longer than others when we wash our hands so often through the day. It already makes my hands look and feel smoother. It’s a winner!!

17 August 2026
Unprompted review
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Reply from Riversol

Jeanette, thank you for your wonderful review! We’re thrilled to hear the Peptide Hand Cream has become a new favourite. We truly appreciate your enthusiasm for Riversol and your continued support of our Canadian-made products!

Rated 5 out of 5 stars

Reversal have wonderful products for your skin

Reversol has wonderful products for skin. Their website shows all their products in a clear and organized manner. It is easy to order their products and they often provide deals. I am grateful that these products are made in Canada and they ship in good time. If you have any questions there is someone from the company to answer these questions.I highly recommend this skin Company.

17 August 2026
Unprompted review
Riversol logo

Reply from Riversol

Nancy, thank you for your wonderful review! We’re so glad you’ve had such a positive experience with Riversol, from our products and website to our team. We truly appreciate your recommendation and support!

Rated 5 out of 5 stars

Riversol continues to stay current new Peptide Hand Cream

Riversol continues to stay current with innovative products to meet my skincare needs. They have introduced a new Peptide Hand Cream that is what is needed to preserve and improve the skin on our hands. I have bought many tubes since the recent launch to share with the women in my family (though men might like too!), and to keep close at hand - pardon the pun - when needed.

29 July 2026
Unprompted review
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Reply from Riversol

Thank you so much, Heather! We’re thrilled you’re enjoying the Peptide Hand Cream and sharing it with your family. We loved the pun too! 💙

Rated 5 out of 5 stars

Ordering is easy and delivered quickly

Ordering is easy and delivered quickly. The products feel great on my skin

15 August 2026
Unprompted review
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Reply from Riversol

Thank you, Renee! We’re so glad ordering was easy and that you’re enjoying how the products feel on your skin. 💙

Rated 5 out of 5 stars

First of all ,my ordering experience…

First of all ,my ordering experience was easy and user friendly.
I ordered the new peptide hand cream.
I've been using it for approximately three weeks ,twice a day. It provides lasting hydration and I'm starting to see my dark spots ( some of which were quite dark ) start to lighten .I'm not expecting complete erasure of spots ,but I'm pleased they are starting to lighten and are not as pronounced . I wear sunscreen as well for added protection.
I'll be re ordering.

15 August 2026
Unprompted review
Riversol logo

Reply from Riversol

Thank you so much, Wayne! We’re so happy to hear you’re enjoying the Peptide Hand Cream and starting to see your dark spots look lighter. We really appreciate your support! 💙

Rated 1 out of 5 stars

too expensive and it made me break out…

too expensive and it made me break out all over. it really didn't do anything for my skin.

14 August 2026
Unprompted review
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Reply from Riversol

Thank you for sharing your honest feedback. We’re sorry to hear the sample kit did not work well for your skin.
We can see that you ordered our free sample kit to try the products first, and we appreciate you giving Riversol a chance. We understand skincare can be very personal, and not every product is the right fit for every skin type.
We frequently offer promotions and special sales on our website for customers who want to purchase full-size products.

Rated 5 out of 5 stars

I have been using Riversol products for…

I have been using Riversol products for a few years and love it all. I have very sensitive skin and all of the products have been gentle. The glycolic peel is so nice and leaves your skin feeling refreshed.

13 August 2026
Unprompted review
Riversol logo

Reply from Riversol

Barbara, thank you for your lovely review! We’re so happy to hear that Riversol has been a gentle fit for your sensitive skin and that you’re enjoying your skincare routine. We truly appreciate your continued support!

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