One important thing is that the company is always giving the exact information about the service. Thats very important. But maybe the company should send an email exacly the moment before the charg... See more
Company replied
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See what reviewers are saying
I invested in RL360 Quantum 10 years ago. So far, I made 1.1% return on all I invested, knowing that the fund manager does not take a commission. I let you make your own opinion. RL360 answered the r... See more
Company replied
I have read all the reviews and feel that's it's time to tell everyone about my experience so far with RL360. I have been investing with RL360 for just over a year now and seen returns higher than any... See more
Company replied
RL360 is a good investment platform. Its the financial advisors which makes the failure or the success story. I had lousy financial advisor who mismanaged my policy and as such I lost a lot of money.... See more
Company replied
Company details
- Non-bank financial service
- Alternative Financial Services
- Insurance agency
- Term Life Insurance Provider Company
About RL360
Written by the company
About RL360
360 perfectly describes our all-encompassing approach to providing superior investment, protection and tax-planning solutions.
RL360 provides long-term financial solutions to expats and local nationals around the world.
Our head office is based in the financial stronghold of the Isle of Man, a world leader for offshore life insurance. RL360 has other representative offices in Dubai, Hong Kong, Uruguay, and South Africa.
Our Service
We have a B+ rating from actuarial consultancy AKG, which specialises in the provision of financial services industry ratings, as well as 5 stars for service.
We have won several awards from the International Investment awards and Global Financial Services (International Adviser) awards for both our service and product offerings.
Our Products
RL360 provides offshore savings, protection and investment products to expats and local nationals around the world. Our service offering includes:
Discuss with your financial adviser today about how our solutions can meet your financial needs.
Investing with RL360 means choosing a financially strong and uniquely structured company.
About IFGL
RL360 is part of International Financial Group Ltd (IFGL). IFGL provides investment, savings and protection solutions to international investors around the world in Asia, Africa, the Middle East, Latin America and the UK.
The group comprises of RL360, RL360° Services, Ardan International, Friends Provident International, IFGL Pensions and IFGL Global Trusts. The group employs over 570 staff and administers assets of $25 billion for over 216,000 policyholders (as at December 31 2023).
RL360 Website RL360 Adviser Follow our LinkedIn pageContact info
International House, Cooil Road, Douglas, Isle of Man, IM2 2SP., IM2 2SP, Douglas, Isle of Man
- +44 (0) 1624 681 681
- csc@rl360.com
- rl360.com
3.5
Average
316 reviews
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New Customer
While I'm a new customer I was looking for something like this that I can invest a sum every month over a long term period in hopes to grow my retirement savings. So far I am happy with how everything was presented and explained.
12 March 2025
Reply from RL360
All the best in your retirement planning, Cheri!
Easy to use and straight forward
7 March 2025
Reply from RL360
Thank you Scott for your concise review!
Terrible experience
Terrible experience! I feel trapped after signing the contract. The cancellation department is telling me that I can’t get money back if I cancel my contract!! Saying you signed the contract it is your problem.. That’s a scam! I wound never recommend it and I would do what it takes to terminate and get all my money back…
10 March 2025
Unprompted review
Reply from RL360
Hi there. We're sorry to hear about your experience. I have forwarded this review and the extra details you provided onto our Customer Services team. If you would like further clarification on the terms of your contract please get in touch with our Customer Services team at csc@rl360.com or +44 1624 681 682. Thank you.
Everyone was very helpful and explained…
Everyone was very helpful and explained things carefully. Overall, a great experience.
9 March 2025
Reply from RL360
We're glad you had a great experience Kerry! Thank you for your review.
No response whatsoever to emails or…
No response whatsoever to emails or long expensive telephone calls to various agents on IoM
5 March 2025
Unprompted review
Reply from RL360
Hi Marcus, this is disappointing to hear and certainly not the level of service we aspire to give our investors. I will chase this up with our Customer Service team and get someone to reach out to you regarding any existing queries you have with us. Your patience is appreciated on this matter.
I’ve had my money with them for 10…
I’ve had my money with them for 10 years. Great products, great service.
7 January 2025
Unprompted review
Reply from RL360
Thank you Adam, it's great to hear feedback from a long-time investor! All the best.
Safe Flexible and Trustworthy
I appreciate the flexibility and personal care the company takes to accommodate your financial situation. I know my money is in good hands and safe with RL360 with my best interests at heart.
30 January 2025
Reply from RL360
Thanks Warren, it makes our day to hear this!
RL360
My Advisor Mark and his team were very professional and made me feel very comfortable. Knowing that my funds are secure also made me feel at ease.
20 January 2025
Reply from RL360
We're happy to hear about your positive experience! Thank you for sharing your feedback, Jamel.
The Art of the information
One important thing is that the company is always giving the exact information about the service. Thats very important.
But maybe the company should send an email exacly the moment before the charge. Because, when I receive the charge, I was sacary that someone had copied my card information.
But, otherwise, everything was fine.
3 February 2025
Reply from RL360
Thank you for your 5 star review Mario! I will pass on your comments about the charging process to the appropriate team. We value all customer feedback as it helps us continually review and improve our services.
Excellent service explanation
Your office in El Salvador, made easier all the process and comprehension of how it works and all the benefits, also they were very helpful to complete the documents
15 January 2025
Reply from RL360
Thank you Rogelio.
I was not able to Log in and am still…
I was not able to Log in and am still unable to log in
I sent 2 messages on the same and am waiting for the resolution still
31 January 2025
Reply from RL360
Hi Mayank, I have asked a member of the team to get in contact with you to get this resolved promptly. We understand your frustration and thank you for your patience.
Reply from RL360
Elsa, thank you for your review of our product.
Reply from RL360
Thank you for your 5-star review Abigail!
Could not access the platform
Could not access the platform, sought help and have not heard back.
29 January 2025
Reply from RL360
Hi Leanne, I will pass on your details to our web support team to help get you on the platform as soon as possible. We thank you for your patience on this matter.
Very dodgy
Very dodgy. According to RL360 all my funds are losing money, I check on the FT fund tracker and the funds are all growing very well.
Something isn’t right.
4 February 2025
Unprompted review
Reply from RL360
Hi David, we appreciate your feedback. Your financial adviser should be able to provide clarity on the investments you have and the fee structure. Information is also available in your Online Service Centre to access at any time.
If you would like a member of our team to look at your account, please get in contact via email at csc@rl360.com or by phone via +44 1624 681 682, but please note we cannot offer any investment advice. Thank you.
Nice and smooth execution
Nice and smooth execution. Everything was explained in detail and onboarding was super easy.
15 January 2025
Reply from RL360
Thank you for the kind words Ammar, we always endeavour to provide a smooth and simple process.
Reply from RL360
Thank you for your concise summary Carolina!
Its a bad contract, avoid
Never joing platforms that are time Binding... If it is good i should not ask you for a contract like that. My executive sell it to me as a premium platform but is just a way for them to make money out of you. Research well due that there are easy to manage platforms for investment.
20 January 2025
Unprompted review
Reply from RL360
Hi Oscar, I have passed on your review to our customer services team. If you would like to contact us further, please email csc@rl30.com or call +44 (0)1624 681681. Thank you.
The small print
I like the reception and professional manner business has been conducted by RL360 so far. The agent I am dealing with is persistent and clearly explained the proposal to me.
10 January 2025
Reply from RL360
Thank you for your lovely review, Pasipamire!
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