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Road Bear RV Reviews 

224
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 174 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff and the smooth, efficient pickup process at the various locations. Travelers often mention that the motorhomes are modern, exceptionally clean, and thoroughly well-equipped for comfortable long road trips. Some reviewers were not happy with minor cleanliness oversights, pests, and missing paid accessories upon arrival. A few other people also felt that certain interior equipment pieces, such as drawers and cabinets, needed better maintenance or immediate repair during their trips. However, some people mentioned unexpected technical troubles with internal appliances or systems while traveling on the road.

What people talk about most

Product

Customers had ambiguous experiences with product, as while some reviewers praised modern, clean, and... See more

Service

Reviewers mention positive feedback about service, frequently highlighting friendly staff, smooth pickup and... See more

Staff

Customers consistently note positive experiences with staff, frequently describing team members as kind,... See more

Quality

Users describe ambiguous interactions with quality, as many reviewers highlight modern vehicles that feel... See more

User experience

Clients share positive opinions on user experience, highlighting smooth pick-up and drop-off processes along... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have used Road Bear RV in Orlando FL every year, for the same event since 2014. They are by far, the best RV rental option, in my experience. Their vehicles are newer, cleaner and better equipped t... See more

Company replied

Rated 5 out of 5 stars

Overall, we had a good experience with Road Bear. The pickup process was simple and went smoothly. The on-the-road service for the broken toilet was outstanding. The only downside was the cleanliness... See more

Company replied

Rated 5 out of 5 stars

We had rented a 25' from Road Bear. RV was in very good condition and clean. We a a 42 day trip. We also had a package with unlimited miles, unlimited generator usage, and full insurance. Price for wh... See more

Company replied

Rated 4 out of 5 stars

Good driving RV, strong engine. However, not all accessoires we paid for were in the RV like blankets, coffeemaker, etc...Also toilet cleaning tablets were insufficient leading to a stench. We h... See more

Company replied



Company details

  1. Campervan and caravan rental agency

Written by the company

Road Bear RV was founded in 1980 by a Swiss entrepreneur and initially operated as Road Bear International RV in Canada before expanding into the United States. In 2001, our founders transformed the company into Road Bear RV, focusing on maintaining a modern fleet tailored to their guests' needs. Today, Road Bear RV stands as a leader in the RV rental and sales industry with 8 premier locations across the United States. We are dedicated to providing a luxurious and unparalleled user experience, treating our guests not just as customers but as friends we have the privilege of hosting. Our modern fleet of meticulously maintained RVs is tailored to meet the highest standards, ensuring every detail of your adventure is catered to with precision and care. To enhance your journey, we offer complimentary shuttle services from select locations to and from our locations. Our dedication to excellence extends to a range of amenities, including Wi-Fi, GPS systems, and thoughtfully curated convenience kits, all designed to elevate your travel experience. Every aspect of our service prioritizes your convenience and satisfaction. At Road Bear RV, luxury is not just a promise—it is our standard. We invite you to experience the difference of a journey crafted with care, where every mile is filled with comfort, elegance, and exceptional service. Join the Road Bear RV family and let us host you on an unforgettable adventure.

A premium experience for your unique travel adventure

Written by the company

1st Class Service
Our team of experts are ready to answer any questions and provide guest guides, videos, and other travel materials in multiple languages. Since 1980, we have ensured our customers' journeys are seamless and memorable.
Premium Features
Experience the coziness of home on the go with amenities such as sleek TVs, Wi-Fi and Bluetooth connectivity, luxurious couches, premium appliances, and opulent light interiors. Enjoy the journey just as much as the destination.
The Newest Fleet
Road Bear RVs features the latest models, with every rental, you can be confident you're getting one of the newest and most exceptional RVs available. Our meticulously maintained RVs are always between new and 18 months old.

Contact info

Promotion box for Road Bear RV

Discover your adventure

We are dedicated to providing unforgettable journeys.


4.5

Excellent

TrustScore 4.5 out of 5

224 reviews

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4.5

All reviews

(224)

217 reviews in the last 12 months

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Rated 5 out of 5 stars

Great RV experience without any trouble

We had a great time with our camper from Road Bear RV. Shuttle service, pick-up and drop-off of the camper worked very well and the staff was very friendly and helpful. Also the communication beforehand worked well and we always got fasr answers. We did not have any trouble with the RV and it was well equipped for our purposes traveling as a family with two small children.

28 May 2026
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Reply from Road Bear RV

We are so glad to hear you had a great time with our camper! It is wonderful that our shuttle service, pick-up, and drop-off worked well for your family. We appreciate your kind words about our friendly staff and efficient communication.

Rated 4 out of 5 stars

Fantastic holiday with some room for improvement

We thoroughly enjoyed our vacation, but we want to share some feedback regarding the RV. The start was perfect: friendly service at pickup and a very clear explanation of the vehicle.Unfortunately, we faced some issues on the road. The drawers wouldn't stay closed, the vehicle made a lot of noise during driving, and the smoke alarm was too sensitive during cooking. After a few days, the storage room key broke due to bad locks. We informed the team, but unfortunately, the issue wasn't resolved, so we had to manage without a key.After returning the RV, we realized our son's favorite stuffed animal was left behind. We called Road Bear, but they said nothing was found, which makes us think it was discarded. This was a sad end to our trip. We had an amazing time, but hope Road Bear will look into these points.

17 May 2026
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Reply from Road Bear RV

We appreciate you sharing your vacation experience and valuable feedback. We are truly sorry to hear about the issues encountered with the RV, including the drawers, noise, smoke alarm, and the broken storage key. We also regret the distress caused by the missing stuffed animal. We are actively reviewing these points to improve our services.

Rated 4 out of 5 stars

Feeling well al time

Feeling well al time

23 May 2026
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Reply from Road Bear RV

We're glad you had a great time, Theo. Thank you for your positive feedback! We hope to welcome you as our Guests in the future.

Rated 5 out of 5 stars

Road Bear San Francisco

We rented our camper for three weeks. The camper was as good as new and was very clean. The kitchen was complete. During our first week the waterpump did not work anymore. But the service was excellent and a technician came to the campground to replace the pump. The only remark we have are the outside chairs. It would be a good idea to invest in better chairs. That does not have to be expensive. We bought good chairs at Wallmart for only 23 dollars a chair.
But other than that we would definitely rent a camper again.

27 May 2026
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Reply from Road Bear RV

We are so glad you enjoyed your camper rental experience with us! We appreciate your kind words about our service and the camper's condition. We've noted your feedback regarding the outside chairs and will certainly consider better options for future rentals. We look forward to welcoming you back!

Rated 5 out of 5 stars

Perfect RV Rental Experience

We had a perfect time with our RV rental. Super clean, luxurious and no issues whatsoever. Para was amazing with check in and check out! He’s quick and efficient but also explains how to drive and operate the RV very thoroughly. I will definitely rent from Road Bear Agora Hills again! It’s the only location that I trust.

19 May 2026
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Reply from Road Bear RV

We are so glad you had a perfect time with your RV rental! We truly appreciate your kind words about our team and the cleanliness of our vehicles. We look forward to welcoming you back again soon!

Rated 4 out of 5 stars

Eric at the location was very good…

Eric at the location was very good throughout the entire process of scheduling, receiving as well as on the return

19 May 2026
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Reply from Road Bear RV

Thanks so much for your positive feedback! We truly appreciate you taking the time to review us. Reviews are an important part of our business so we take the time to carefully read each one. Thanks again, we hope to see you again soon!

Rated 5 out of 5 stars

Helpfulness at the customers' desk

Helpfulness at the customers' desk, good and reliable RV, efficient preparation with video before the tour.
Road Bear: RV-va, Las Vegas!

25 May 2026
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Reply from Road Bear RV

We're so glad you had a positive experience with our helpful team and reliable RV. Thank you for your kind words!

Rated 5 out of 5 stars

Nice and friendly staff

Nice and friendly staff, Perfect Service and Handover will all needed Informations, super prepared RV.

23 May 2026
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Reply from Road Bear RV

We're so glad you enjoyed our staff, service, and well-prepared RV. Thank you for your kind words!

Rated 5 out of 5 stars

Excellent trip.from start to finish we had a great…

From start to finish we had a great time with Roadbear RV, We got picked up at our hotel near SFA airport and driven the 25min to pick up our RV, The RV it self was a 2026 model and was clean and spacious for a party of 4. On return from our trip we had a quick check round the RV for any damage and then driven back to the airport.
My only real issue is the early return time of 10:30 for international or east coast travelers, this is a bit of a wasted day as you have really no option but to go and sit in the airport until your flight depart.
10 hrs for us.

16 May 2026
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Reply from Road Bear RV

Wow, thank you for the great review! We’re so happy to hear you had a great time with Road Bear from start to finish. It’s great to know the hotel pick-up, RV condition, and return process all went smoothly, and that the 2026 model was clean and spacious for your group.

We also appreciate your feedback about the early return time, especially for international and East Coast travelers. Comments like this help us understand where the experience can be improved. Thank you again for choosing Road Bear, and we’d be happy to help with your next adventure!

Rated 5 out of 5 stars

The service excelent

The service, the shuttle, rv new with excellent maintenance, the hospitality from the whole team

22 May 2026
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Reply from Road Bear RV

Wow, thank you for the 5-star review! We’re so glad you had a great experience. Our team works hard to make RV trips feel easy and exciting, and your kind words mean a lot. We’d love to help with your next adventure whenever you’re ready!

Rated 5 out of 5 stars

Easy process

Easy process. Very friendly staff.

21 May 2026
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Reply from Road Bear RV

We are glad you enjoyed your experience with our friendly staff. Thank you for your kind words!

Rated 5 out of 5 stars

I love this place

I love this place. It is my favorite to rent an RV from them. They have great customer service.

5 May 2026
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Reply from Road Bear RV

We are so happy you love renting an RV from us! We appreciate your kind words about our customer service. We look forward to seeing you again!

Rated 5 out of 5 stars

What a perfect experience!!!!!

What a perfect experience!!!!!
We rented for 6 nights to go to the National Parks and all worked perfectly. The company has the best employees. They helped us in everything. We will be back and rent with them again and again.
Thank you for an amazing life experience!

9 May 2026
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Reply from Road Bear RV

Wow, we appreciate this so much! Thank you for the 5-star review and for sharing your experience. We’re happy you felt taken care of, and we’re grateful you trusted us with your trip. See you next time!

Rated 5 out of 5 stars

Excellent service with brand new…

Excellent service with brand new motorhomes. Swift online communication in case of any queries.

Staff on branch helpful and supportive to max. extend.

Thank you all in front/back office in SF to have wonderful trip

10 May 2026
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Reply from Road Bear RV

Thank you for the wonderful 5-star review! We’re grateful you chose us for your trip and we’re glad you had a great experience. Our team works hard to make the process feel comfortable and easy to follow. Safe travels, and we look forward to helping again.

Rated 5 out of 5 stars

Each member of the staff answered our…

Each member of the staff answered our questions along the way. This was our third time renting and can't wait for the next time.

2 May 2026
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Reply from Road Bear RV

Thank you so much for the wonderful review! We’re thrilled you had a great experience and that everything went well. Your kind words mean a lot to the people behind the scenes who work to keep things organized and ready for each trip. Safe travels, and we’d love to help with your next RV journey!

Rated 5 out of 5 stars

Staff very friendly and proactive with…

Staff very friendly and proactive with good service. RV was in excellent condition. Improvement would be to have B-class campervans back in the fleet: easier to handle and park, more fuel-efficient.

27 April 2026
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Reply from Road Bear RV

We're happy to hear that our staff's friendliness and service impressed you and that the RV's condition met your expectations. We appreciate your suggestion regarding B-class campervans and will consider it for our fleet. Thanks for your feedback!

Rated 5 out of 5 stars

That was really wonderfully experience…

That was really wonderfully experience to travel with Roadbear :)

15 April 2026
Unprompted review
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Reply from Road Bear RV

We're happy to hear that you had a wonderful experience traveling with us! Thank you for sharing your positive feedback; we appreciate it.

Rated 5 out of 5 stars

I would recommend Road Bear and…

I would recommend Road Bear and particularly this location. Excellent, we had book an RV back in February with another Company (Indy - beware) and the condition of the rental was so bad we couldn’t take the RV. It was day 1 of vacation and we had to searched for another and found Road Bear - excellent! We rented from them and they were great! 😁

17 April 2026
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Reply from Road Bear RV

Thank you so much for the wonderful review and recommendation! We’re so glad Road Bear was able to help turn things around on day one of your vacation. It’s great to hear that our team and location provided the experience you needed, and we appreciate you trusting us with your trip. We’d be happy to help with your next adventure whenever you’re ready!

Rated 5 out of 5 stars

Great value…

Everything went so smoothly from pick up to drop off. RV was perfect and we really enjoyed. Will rent from Road Bear again!!!

29 April 2026
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Reply from Road Bear RV

We're happy to hear that your RV trip went smoothly from start to finish and that you found the RV perfect for your needs. Thank you for the positive feedback; we appreciate it!

Rated 5 out of 5 stars

Good experience throughout.


We picked up our RV from the Los Angeles centre for an 18 night adventure ending in Las Vegas.

Cost wise, I had compared to various other companies and Road Bear seemed about on par with others and cheaper than some. I also read that they tended to have newer vehicles than their stable mate El Monte.

We picked up our RV, christened Roy and were given a comprehensive walk through of the various systems and functions. All the staff at LA were really friendly and I have no criticism there.

Roy had a slide out which as the days progressed turned out was a huge bonus as it creates so much more space inside.

Having travelled from the UK, we obviously opted for bedding etc. to be included. This included two comforters with covers, two double sheets and 2 pillows? Everything supplied was clean. The pillows supplied were terrible. They were an inch thick polyester and were awful. We purchased a couple of cheap pillows from Walmart. There were no additional blankets. As it turns out we were very grateful for the 2 comforters as we had some extremely cold nights at various points.

The basic pots, pans and cutlery were adequate. There was a stove top kettle, which is a bonus for us brits and our need to boil water to make tea. There was also a coffee pot

Internally, Roy had suffered some wear and tear and the floor was a bit marked from
Previous use but nothing terrible.

In the rear was a couple of fold out camp chairs which were worn but serviceable and a picnic table which we never used.

Roy performed faultlessly over our 1700 mile trip. One thing I had not thought about was gas mileage and at an average of 10.7 miles to the gallon, Roy was quite thirsty. With gas prices ranging from $4.10 to $4.60 over the trip, Roy and his 55 gal tank cost the best part of $200 each refill.

On our second day it occurred to me that we had not been given the WiFi/4G single that was included in our package.

With some very cold nights and to wake up and put Roy’s furnace on to warm the RV and even used the air con one day.

We had an absolute blast on our trip and it was a sad last day when we headed to Vegas to return Roy.

Sadly, on that day, a passing Semi kicked up a stone which hit our windshield resulting an a big chip which developed into a crack as we bounced along some of the worse bits of I15.

Luckily I had opted for the Platinum package as this covered the windshield (apparently the collision related “insurance” package doesn’t so I did not get hit for a potentially significant cost there. I would strongly recommend this to anyone travelling with an RV (or car for that matter) in the these western states as many major roads are in terrible condition and there are construction trucks dropping stones everywhere.

We dropped our RV at Las Vegas. This is a much bigger Center than LA and again the staff were all very nice. I took. Look at their various displays they had showing the linen packages etc (something not present in LA) and everything looked a bit nicer than what we were equipped with and the bedding seemed to include blankets?

Happily, they confirmed that the windshield damage was covered (phew) by the Platinum package. They gave me a small “refund” for the missing WiFi dongle which was a bonus as this was included as a “freebie” with platinum package

We waved a sad farewell to Roy who I’m sure will be back on the road soon for some new adventures.

Overall, I have no significant criticism of Road Bear the staff or Roy. Yes, there were a couple of minor things (eg pillows were rubbish) but all the big things were absolutely fine. I wish things like the extras (platinum patch, VIP insurance etc. etc.) were a bit easier to understand but the information is there even if it’s a bit buried. Make sure you understand what is/is not covered - that goes for all of the RV companies as some include things in the base price that are extra with others etc. Road Bear staff were all helpful and friendly

One thing Roadbear and others could offer is on the road online chat support. As an overseas traveller I use a eSIM which gives me data but no call minutes so contacting on road support via phone doesn’t work. One to think about.

28 April 2026
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Reply from Road Bear RV

Wow, thank you for the thoughtful review! We’re so happy to hear you had an absolute blast on your 18-night adventure from Los Angeles to Las Vegas with Roy. It’s great to know the RV performed well over your 1,700-mile trip and that our teams in both LA and Las Vegas were friendly and helpful.

We also appreciate your feedback about the bedding, package details, and support options. Comments like these help us improve the experience for future guests. Thank you again for choosing Road Bear, and we’d be happy to help with your next RV adventure!

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