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Road Bear RV Reviews 

224
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 174 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff and the smooth, efficient pickup process at the various locations. Travelers often mention that the motorhomes are modern, exceptionally clean, and thoroughly well-equipped for comfortable long road trips. Some reviewers were not happy with minor cleanliness oversights, pests, and missing paid accessories upon arrival. A few other people also felt that certain interior equipment pieces, such as drawers and cabinets, needed better maintenance or immediate repair during their trips. However, some people mentioned unexpected technical troubles with internal appliances or systems while traveling on the road.

What people talk about most

Product

Customers had ambiguous experiences with product, as while some reviewers praised modern, clean, and... See more

Service

Reviewers mention positive feedback about service, frequently highlighting friendly staff, smooth pickup and... See more

Staff

Customers consistently note positive experiences with staff, frequently describing team members as kind,... See more

Quality

Users describe ambiguous interactions with quality, as many reviewers highlight modern vehicles that feel... See more

User experience

Clients share positive opinions on user experience, highlighting smooth pick-up and drop-off processes along... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have used Road Bear RV in Orlando FL every year, for the same event since 2014. They are by far, the best RV rental option, in my experience. Their vehicles are newer, cleaner and better equipped t... See more

Company replied

Rated 5 out of 5 stars

Overall, we had a good experience with Road Bear. The pickup process was simple and went smoothly. The on-the-road service for the broken toilet was outstanding. The only downside was the cleanliness... See more

Company replied

Rated 5 out of 5 stars

We had rented a 25' from Road Bear. RV was in very good condition and clean. We a a 42 day trip. We also had a package with unlimited miles, unlimited generator usage, and full insurance. Price for wh... See more

Company replied

Rated 4 out of 5 stars

Good driving RV, strong engine. However, not all accessoires we paid for were in the RV like blankets, coffeemaker, etc...Also toilet cleaning tablets were insufficient leading to a stench. We h... See more

Company replied



Company details

  1. Campervan and caravan rental agency

Written by the company

Road Bear RV was founded in 1980 by a Swiss entrepreneur and initially operated as Road Bear International RV in Canada before expanding into the United States. In 2001, our founders transformed the company into Road Bear RV, focusing on maintaining a modern fleet tailored to their guests' needs. Today, Road Bear RV stands as a leader in the RV rental and sales industry with 8 premier locations across the United States. We are dedicated to providing a luxurious and unparalleled user experience, treating our guests not just as customers but as friends we have the privilege of hosting. Our modern fleet of meticulously maintained RVs is tailored to meet the highest standards, ensuring every detail of your adventure is catered to with precision and care. To enhance your journey, we offer complimentary shuttle services from select locations to and from our locations. Our dedication to excellence extends to a range of amenities, including Wi-Fi, GPS systems, and thoughtfully curated convenience kits, all designed to elevate your travel experience. Every aspect of our service prioritizes your convenience and satisfaction. At Road Bear RV, luxury is not just a promise—it is our standard. We invite you to experience the difference of a journey crafted with care, where every mile is filled with comfort, elegance, and exceptional service. Join the Road Bear RV family and let us host you on an unforgettable adventure.

A premium experience for your unique travel adventure

Written by the company

1st Class Service
Our team of experts are ready to answer any questions and provide guest guides, videos, and other travel materials in multiple languages. Since 1980, we have ensured our customers' journeys are seamless and memorable.
Premium Features
Experience the coziness of home on the go with amenities such as sleek TVs, Wi-Fi and Bluetooth connectivity, luxurious couches, premium appliances, and opulent light interiors. Enjoy the journey just as much as the destination.
The Newest Fleet
Road Bear RVs features the latest models, with every rental, you can be confident you're getting one of the newest and most exceptional RVs available. Our meticulously maintained RVs are always between new and 18 months old.

Contact info

Promotion box for Road Bear RV

Discover your adventure

We are dedicated to providing unforgettable journeys.


4.5

Excellent

TrustScore 4.5 out of 5

224 reviews

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4.5

All reviews

(224)

217 reviews in the last 12 months

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Rated 5 out of 5 stars

Road Bear Las Vegas provided us with an…

Road Bear Las Vegas provided us with an excellent check in and return experience. When we had a problem on the road with the toaster they authorized us to buy a new one immediately and reimbursed us on return of van. The Van was clean and in good working order. Great team in Las Vegas!

24 April 2026
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Reply from Road Bear RV

Thank you so much for the wonderful review! We’re glad to hear that Road Bear Las Vegas provided an excellent check-in and return experience, and that your van was clean and in good working order. We’re also happy our team was able to help quickly when the toaster issue came up on the road. Our goal is to make every trip as smooth and comfortable as possible, and your kind words mean a lot. We appreciate you choosing us and would be happy to help with your next adventure!

Rated 5 out of 5 stars

Great experience

From check in to drop off, staff was welcoming and courteous. The vehicle was in great shape and we had an absolute blast. The location adjacent to the interstate was also really fire those first few nervous miles!

Thank you again!

24 April 2026
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Reply from Road Bear RV

Thank you so much for the 5-star review! We’re happy to hear that our staff made you feel welcome from check-in to drop-off and that the RV was in great shape for your trip. It’s great to know you had an absolute blast, and we’re glad our location helped make those first few nervous miles easier. We appreciate you choosing us for your adventure and would be happy to help with your next trip whenever you’re ready!

Rated 5 out of 5 stars

Rating the Las Vegas station at Boulder…

Rating the Las Vegas station at Boulder Highway. It served as pick-up and drop-off of the RV.

15 April 2026
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Reply from Road Bear RV

We appreciate you taking the time to share your experience regarding the Boulder Highway station. We're glad it was helpful for your RV pick-up and drop-off!

Rated 3 out of 5 stars

Rv was great. Customer service at Orlando office was not

The service we received in orlando was very unwelcoming. No one greeted us we had to find someone to help us. We waited about 15 minutes until someone helped us. Took us about 30 minutes to get everything. The tour of the rv was short and sweet and to the point Not thorough at all. That office needs some customer service training. They were unprofessional non welcoming and just half way did their job. We had some ac issues with this rv It took two days to get it resolved. It ended up being the knob was in the wrong setting. Problem was we could not see the ac color dark blue on a dark gray knob. The ac switch was in the fan the entire time we had the problem because we could not see the ac pic because of its color. We had to get a flashlight to see the dark blue ac mark on the gray knob. Not visible to the naked eye. . If the Orlando office would've allowed more time when showing us the rv and mentioned the ac knob we would've not had a problem. Also the gage for the gray tank was not working We filled up quite quickly because we never new it was full cuz the gage wasn't working. No one addressed this with the Orlando office or the customer service line. They just told us to empty our gray tank. The rv itself was immaculate. Everything we needed.

12 April 2026
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Reply from Road Bear RV

Thank you for taking the time to share your experience. We appreciate your feedback regarding the pickup process, walkthrough, and communication, as clear and welcoming service is an important part of the rental experience. We’re also glad to hear the RV itself was immaculate and had everything you needed, and your comments have been shared with our team as we continue working to improve the experience for our guests.

Rated 4 out of 5 stars

Great van with outdoor kitchen!

Great van with outdoor kitchen!
Needed a wheel alignment as it had a strong pull to the right which made it difficult to keep in a line.
Excellent pick up experience.

10 April 2026
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Reply from Road Bear RV

We're glad you enjoyed the van and the pickup experience! We appreciate you bringing the alignment issue to our attention, and we'll be sure to look into it. Thanks for your feedback!

Rated 5 out of 5 stars

The staff and service was incredible

The staff and service was incredible. They made the process so easy.

9 April 2026
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Reply from Road Bear RV

Thank you for the 5 stars! We’re so glad you had a great experience with us. Your feedback helps our team stay energized and focused on great service. We’d be excited to welcome you back anytime.

Rated 4 out of 5 stars

We enjoyed our Road Bear RV

We enjoyed our Road Bear RV. We booked a smaller version of what we received and had some white knuckle situations driving around California. The RV had good quality but it was kind of loud while driving. We almost had to yell at each other on the road. Unfortunately I had a problem that the main awning was torn off the second morning. We contacted the road side assitence twice, on the same day it happened and about a week later. We would told to replace the awning. So the rest of our „vacation“ was dealt with finding a company to repair the awning. And worries about if it could be repaired by the end of our trip. Road side assistence made us feel guilty and didn‘t offer help about solving this problem. By the end of our booked RV trip, one part of the awning was in the vehicle, the other part would be sent directly to Road Bear LAX. The LAX Road Bear manager Mr. Mirsaeidi helped us with our concerns and offered us information that our extra insurance we paid for at pick-up covered the awning and that the road side assistence gave us the wrong information. We were very happy that he helped us while returning the RV. It was a heavy burdon on our shoulders most of our trip. We enjoyed our RV trip with our Road Bear RV. We did not enjoy Road Bear‘s road side assistence!

16 April 2026
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Reply from Road Bear RV

Thank you for sharing your experience. We’re glad to hear you enjoyed your RV trip overall and that the quality of the RV and support from our LAX team helped leave a positive impression. We also appreciate you taking the time to share your feedback about the driving noise and roadside assistance experience, as comments like yours help us continue improving. We hope to welcome you back for another adventure soon.

Rated 5 out of 5 stars

Another Great RV Trip

Always a great experience with Road Bear. Received a modern clean RV, with friendly staff, great service, and easy check-in and check-out process. Looking forward to our next one!

16 April 2026
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Reply from Road Bear RV

We're happy to hear that you had a great experience with us! It's wonderful you received a modern, clean RV and found our staff friendly. We appreciate your kind words regarding our service and efficient processes. We look forward to your next adventure!

Rated 5 out of 5 stars

It was one of the most impressive trips…

It was one of the most impressive trips ever for us. The ride with the camper from San Francisco to Los Angeles on Highway One was beautiful. The vehicle has a great equipment and was easy to use and drive. The sleeping comfort was great. We would always book again at Road Bear. A great company.

8 April 2026
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Reply from Road Bear RV

We're happy to hear that you had such an impressive trip! It's great to know that you enjoyed the Highway One ride, found the camper easy to use and comfortable, and consider us a great company. Thank you for your positive feedback!

Rated 5 out of 5 stars

wonderful personnel!

The Personnel at my rental location were WONDERFUL and so helpful!

14 April 2026
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Reply from Road Bear RV

Thank you for the 5 stars! We’re so glad you had a great experience with us. Your feedback helps our team stay energized and focused on great service. We’d be excited to welcome you back anytime.

Rated 5 out of 5 stars

Friendly and flexible service

Friendly and flexible service. Nice persons on both the pickup (Seattle) as the return (LV) location.
The RV was perfect!
Clean, modern/new and very complete.

5 April 2026
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Reply from Road Bear RV

We're happy to hear that you found our service friendly and flexible! We're glad the RV was perfect for your needs and that you appreciated its cleanliness and modern features. Thank you for your positive feedback!

Rated 5 out of 5 stars

Good support and again a great car in…

Good support and again a great car in good conditions

12 April 2026
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Reply from Road Bear RV

We're happy to hear that you had a great experience with our support and car conditions. Thank you for your positive feedback!

Rated 5 out of 5 stars

Everything was clean

Everything was clean. Good beds
Nice couch

2 April 2026
Unprompted review
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Reply from Road Bear RV

We're glad you enjoyed your experience. Thank you for letting us know that you found everything clean and comfortable! We hope to have you again as our guests again soon!

Rated 5 out of 5 stars

It was a Great Experience in the road

It was a Great Experience, everithing was excelent and my family and I spend a lot of fun and made beautiful memories and know some of the best sightseen in America.

5 April 2026
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Reply from Road Bear RV

We're happy to hear that you had a great experience! It's wonderful that your family had fun, made beautiful memories, and saw amazing sights. Thank you for your positive feedback!

Rated 5 out of 5 stars

Great experience

Everything was great. Staff, renting and return.

5 April 2026
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Reply from Road Bear RV

Thank you so much for the wonderful review! We’re thrilled you had a great experience and that everything went well. Your kind words mean a lot to the people behind the scenes who work to keep things organized and ready for each trip. Safe travels, and we’d love to help with your next RV journey!

Rated 5 out of 5 stars

Good check in and check out process

Good check in and check out process. RV was in good shape and ran as expected.

11 April 2026
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Reply from Road Bear RV

We're happy to hear that your check-in and check-out were smooth and that the RV met your expectations. Thank you for your positive feedback!

Rated 5 out of 5 stars

Love Road Bear!

This is our second time renting from Road Bear. We have truly enjoyed the rental experience and the quality of the RVs we have rented. Like new, beds are comfortable, nice linens, and they are in great working condition! We’ll definitely use them again!

3 April 2026
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Reply from Road Bear RV

Wow, we really appreciate you leaving this review! Thank you for the 5 stars and for sharing your experience. It’s awesome to hear everything went well and that our team could support your plans for a second time. Wishing you great memories from your trip, and we hope to serve you again soon.

Rated 5 out of 5 stars

Easy booking and friendly service

Easy booking and friendly service!
Very Clean and ready for the adventure. Had a blast getting away for a few days. We will be back. :)

2 April 2026
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Reply from Road Bear RV

Wow, we really appreciate you leaving this review! Thank you for the 5 stars and for sharing your experience. It’s awesome to hear everything went well and that our team could support your plans. Wishing you great memories from your trip, and we hope to serve you again soon.

Rated 5 out of 5 stars

Quick and problem-free

The service was great. Pick up and drop off was generally smooth, staff clearly knew what they were doing, and everyone was friendly and patient, even with the first-time RV renters like ourselves.

2 April 2026
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Reply from Road Bear RV

We're happy to hear that the service was great! It's wonderful that the pickup and drop-off went smoothly and that our team was friendly and patient. Thank you for your positive feedback.

Rated 5 out of 5 stars

Our trip from San Francisco to Los…

Our trip from San Francisco to Los Angeles was the best ever. The road bear RV was a wonderful car to drive the Highway One. The Weather in April was sunny and warm. Thanks for the great experience. We love your Country very much. We will come back.

1 April 2026
Unprompted review
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Reply from Road Bear RV

Thank you so much for your kind words. We’re so happy to hear you loved your trip from San Francisco to Los Angeles and enjoyed driving highway 1. April really is a beautiful time for that route! It means a lot to us that Road Bear was part of such a great experience, and we’d love to welcome you back anytime. Safe travels and see you again soon!

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