Robens.de Reviews 411

Created with AI, based on recent reviews

Evaluating 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service, noting the ease of ordering and the quick, well-packaged delivery of their items. Many people appreciate the quality of the products received, finding them to be as described and performing well, even in challenging conditions. However, some customers also noted issues with product quality, such as manufacturing defects in self-inflating mats or tents that leaked on their first use. A few other people also felt that the delivery process could be problematic, with some parcels experiencing delivery issues or being delivered to the wrong address, and others experiencing delays or a lack of tracking updates.See more

Reviews shaping this summary

Verified

I have robens sleeping pads, stove and ordered a tent from the website.... Was delivered safely, but there were issues with postal address, tried to explain but language barrier issues I guess. Alls w... See more

Verified

Pleased to be able to replace just one pole-end. It would have been nice if postage for one tiny item wasn't significantly more expensive than the item itself.

Verified

price was great , description and packaging was good , only thing let down was delivered to wrong address by postal service after traveling across europe

Verified

Spare parts (Clips for my walking pole) enabled me to repair it although the clip was quite difficult to fit