I bought the Berkeley Black/Black 38 about three years ago, still works excellent. My watch would look completely new, if it wasn’t for a small scratch i just got. I’ve heard other people having... See more
Company replied
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The super saphir thing unbreakable glass has a scratch in 3 day, the mechanism wasn't working ang the specialist a saw told me this kind of mechanism hadn't been seen in years because nobody was using... See more
Company replied
The delivered watch did not match with my order. My selection was to include in built date window while the delivered one is plain without day sign. Also I selected option to pay 5 $ for gift wrap,... See more
Company replied
I’ve been trying to contact the customer service so many times and they are not giving any replies back. I’ve ordered a watch as a gift for my partner for his graduation and also paid extra for expres... See more
Company replied
Company details
Information provided by various external sources
A Swedish watchmaker with Swiss craftsmanship. Discover our watches for him and her. Free international shipping and 2-5 days delivery! Top rated customer care. Free returns. Safe payments.
Contact info
Stockholm, Sweden
- info@robhayes.co
- robhayes.co
They didnt refund my money back.
They didnt refund my money back i send them a email saying i want to see a transaction receipt that i did get a refund they told me its a problem with my bank before but now i cant even send them email anymore i was wanted to see a transaction receipt that they did send my money back so i can show it to my bank but i was unable to send this email to them because they blocked my email ig and i still didnt get my money back been 7 days i was cancelled my order i trusted rob Hayes because Sweatcoin app but now i see they are fraud i didnt receive my money back for 7 days and i cant send them email anymore 34341# number order im happy if i get my money back 100 euro or u guys nothing different then a fraud or if u guys did send my money back i would like to see a transaction receipt so i can email it to my bank.
23 August 2024
Unprompted review
Reply from Rob Hayes Watches
Dear Berat,
Thank you for your feedback, and we sincerely apologize for the frustration you're experiencing.
We've been sending you emails asking you to check if the money was ever withdrawn from your account. Often, when an order is cancelled so soon after it's placed, the payment isn't fully processed, meaning no funds were actually taken from your bank account. In these cases, there wouldn't be any money to "return" because the charge never went through.
That said, we are happy to look into this further. We have not blocked your emails, and if you are unable to reach us via email, please check your spam folder or try contacting us from a different email address.
Again, we apologize for the inconvenience and are committed to resolving this issue for you.
Sweat wallet his good
Sweat wallet his very nice app and very good app and security and profit
8 August 2024
Unprompted review
Reply from Rob Hayes Watches
Thank you for your positive review! We're glad to hear that you're enjoying the Sweat Wallet app and finding it secure and profitable. Your feedback means a lot to us. If you have any suggestions or need assistance, feel free to reach out. Keep enjoying the app and your watch!
Great watch. Berkeley Black/Black 38.
I bought the Berkeley Black/Black 38 about three years ago, still works excellent. My watch would look completely new, if it wasn’t for a small scratch i just got.
I’ve heard other people having problems with delivery, but I only waited two weeks.
Excellent price for value. 10/10.
2 August 2024
Unprompted review
Reply from Rob Hayes Watches
Thank you for your great review! We’re thrilled that your Berkeley Watch has been working well for three years. It’s awesome to hear that you’re satisfied with the quality and value. If you ever need anything, feel free to reach out. Thanks for being a valued customer!
Yosemite Watch Order
I have ordered a Yosemite watch a week ago and I still haven’t received the email with a tracking number.
I have tried to reach the seller and I wasn’t successful.
Two emails came back to me where it’s said the message cannot be delivered.
I have also tried to reach the person via iMessages and they haven’t read my messages and also no answers from them.
I am just wondering what happened with my order and if I will ever receive it.
This is my first order from them and I feel a bit curious about it.
I hope I will manage to get my watch by this review soon and that I will get an answer from the lady who has been helpful with this on this site and who is responsible for the customer service.
Thanks a lot and you can also reach me on this phone number below.
Best Regards, Ian Majer
+420602258827
2 March 2023
Unprompted review
Reply from Rob Hayes Watches
Dear Ian,
Thank you for reaching out and sharing your concerns. I sincerely apologize for the issues you've experienced with your order and the difficulty in contacting us.
We understand how frustrating it must be not to receive your tracking number and not getting a response from our team. After reviewing your case, we can confirm that you have been refunded for this misunderstanding.
Once again, I apologize for the inconvenience this has caused. If you have any further questions or need assistance, we are here to help.
Was lt is so good like this experience…
Was lt is so good like this experience so l'm like this more
16 December 2022
Unprompted review
Reply from Rob Hayes Watches
Thank you for your review! We’re thrilled to hear that you had a great experience with us and that you enjoyed it.
If you have any further feedback or need assistance, please don’t hesitate to reach out. We look forward to serving you again!
Wow it`s good 😊
16 December 2022
Unprompted review
Reply from Rob Hayes Watches
Thank you for the enthusiastic feedback! We’re thrilled to hear that you’re happy with your experience 😊.
I can't get my reward granted to me and I have no about how I am going to get it
I don't really understand how the transporting of our reward is going
1 December 2022
Unprompted review
Reply from Rob Hayes Watches
Thank you for reaching out. I apologize for any confusion regarding your reward.
To assist you better, could you please provide more details about the reward in question? This will help us understand the issue and guide you through the process. We’ll also look into the transportation details for you.
Thank you for your patience, and we’ll work to resolve this promptly.
So that l bought a watcht but I don't…
So that l bought a watcht but I don't write my address to bring my goods
2 November 2022
Unprompted review
Reply from Rob Hayes Watches
Thank you for reaching out.
To help you resolve this, please provide us with your order number and the correct address. We’ll update your details and ensure your goods are delivered to the right place.
Thank you for your cooperation, and we look forward to assisting you :)
Reply from Rob Hayes Watches
Thanks for the awesome feedback! We're really glad you’re happy with our service.
If you need anything else or have any questions, just give us a shout. We’re here to help and look forward to having you back!
this application is very beutifull application
this application is very beutifull
22 September 2022
Unprompted review
Reply from Rob Hayes Watches
Thanks for the kind words! We’re glad you love the look of the app. If you have any questions or need help, just let us know!
The website is not even working
The website is not even working, this is a scam
28 September 2022
Unprompted review
Reply from Rob Hayes Watches
Hi!
I’m sorry to hear you had trouble accessing our website. It looks like there may have been a temporary issue that day, but everything is working perfectly now.
Please try accessing the site again, and if you encounter any more problems or need further assistance, don’t hesitate to reach out.
Thank you for your patience!
I bought a watch from the hob Hayes
I bought a watch from the hob Hayes, which am yet to collect thsnks
9 February 2022
Unprompted review
Reply from Rob Hayes Watches
Thanks for your review! We hope you’ve collected your watch and are enjoying it :)
good wachtch
2 September 2022
Unprompted review
Reply from Rob Hayes Watches
Many thanks for your review! And we are glad to hear that you enjoy your watch :)
Reply from Rob Hayes Watches
I'm really sorry to hear that you're unhappy with your experience. We take feedback seriously and would like to understand what went wrong.
Please contact us directly at info@robhayes.co so we can address your concerns and work towards a resolution. Your satisfaction is important to us, and we’re here to help.
Scammers, thieves
Scammers, thieves, that's all they are. Do NOT trust this people, let alone order online. You'll never see the watch(es) or the money.
12 August 2022
Unprompted review
Reply from Rob Hayes Watches
I'm really sorry to hear about your negative experience. We take such concerns very seriously and would like to investigate what happened.
Please contact us directly at info@robhayes.co with your order details so we can address the issue and work towards a resolution. Your satisfaction is important to us, and we’re here to help.
Thank you for bringing this to our attention.
The biggest scammed I ever saw.
The biggest scammed I ever saw.
I paid for a watch, it's been 3 weeks now, and I still dont have any informations. They were supposed to deliver it in 5 days maximum. Where is my watch ? I want my money back
3 August 2022
Unprompted review
Reply from Rob Hayes Watches
Hi,
I’m truly sorry to hear about the delay and frustration you’re experiencing. This is not the level of service we strive to provide.
Please send us your order details at info@robhayes.co, and we’ll investigate the issue immediately. We’re committed to resolving this and ensuring you either receive your watch or get a refund.
Thank you for your patience, and we look forward to making this right.
Please please I want my money back I…
Please please I want my money back I don't want the order number #27143
31 July 2022
Unprompted review
Reply from Rob Hayes Watches
Many thanks for your review.
I want to let you know that a refund for your order (#27143) was processed on June 22, 2022.
If you have any further questions or need additional assistance, please let us know. We’re here to help!
Really the experience was just wow.
25 July 2022
Unprompted review
Reply from Rob Hayes Watches
Thank you for the fantastic review! We’re so glad you had a wow-worthy experience. If you need anything else or have more to share, we’re here for you! 😊
I have ordered with sweatcoin
I have ordered with sweatcoin. How do receive the product
21 July 2022
Unprompted review
Reply from Rob Hayes Watches
Hi,
To help you with your order, please provide us with your order details, such as the order number or any other relevant information. Once we have those details, we can investigate and provide you with the status of your product.
Looking forward to your response and happy to assist further!
So much,looking for more upgrades
20 July 2022
Unprompted review
Reply from Rob Hayes Watches
We really appreciate your feedback, thanks! :)
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