Ordered 3 pairs of trainers total £74 paid £25 gift card and rest on my credit card. Kept 1 pair £30 returned 2 pairs £44 After the returned parcel went missing and chasing couriers etc contacted... See more
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Returned 3 pairs of boots in with free returns service….no problem. Nearly 3 weeks later still awaiting refund, tried emailing them but no response, tried ringing them but always answer phone saying t... See more
I'm really surprised to find so many negative reviews of Rocket Dog here. Over the past couple of years, I have bought 4 pairs of Jazzin trainers, 1 Jazzin high top, and 3 pairs of flip flops (all in... See more
I've always loved the Sugar Daddy style of boot and had several pairs over the past 15 years. However, this will be my last purchase. The quality of the boot has dramatically deteriorated. In particul... See more
Company details
Information provided by various external sources
Rocket Dog produce womens funky shoes, boots, pumps, heels, wedges, sneakers, ballerina pumps, sandals, platforms and suede boots among many other youthful products for fashion conscious females.
Contact info
2.1
Poor
123 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Excellent customer service
I am so happy with the service received. I had a few issues returning as never used collect+ before but rocketdog customer services always replied to my emails quickly and answered all my questions.
I forgot that these shoes are a little smaller in size than many which is why I has to return but I popped a note in asking for an exchange and it came in no time.
Really good experience despite the busy time of year thank you.
5 January 2017
Unprompted review
love these shoes
items are flawless i have over 20 pairs of rocketdogs to my name would recomend them for comfort and for a wider foot the majority fit no problem, only negative i can say is having to pay to return items.
17 February 2012
Unprompted review
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