ROCKFISH Reviews 358

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their excellent quality, often highlighting their comfort, warmth, and sturdy construction. Many people appreciate the effective grip and true-to-size fit of the footwear. The delivery service is consistently described as fast and efficient, with many orders arriving quickly. Overall, the service provided is highly regarded, with consumers noting the ease of ordering and the helpfulness of the company. However, some customers also noted issues with product durability, with a few experiencing problems like soles detaching or small splits appearing after a period of use. Additionally, some people found certain products to be uncomfortable due to thin materials or ill-fitting designs, such as wide leg areas or snug fits. A small number of reviewers also mentioned slow delivery times.

What people talk about most

Product

Users describe positive interactions with product. Many reviewers praise the comfort, warmth, and good grip... See more

Quality

Customers consistently note positive experiences with quality, praising products for being comfortable, warm,... See more

Delivery service

Clients share positive opinions on delivery service. Many customers praise the fast delivery, with some... See more

Service

Consumers find service to be positive. Many reviewers consistently praise the excellent and great service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had these boots from rockfish for about a year now and had enough time to evaluate them. They are the best wellies I've had by far for comfort and use. I've used them around the farm, in streams and o... See more

Rated 5 out of 5 stars

I had a problem with boots ordered . Sole came away from base resulting in leaking boots . I contacted team and was asked to photograph boot . I was sent a new pair of boots in less than 5 days . Exce... See more

Rated 5 out of 5 stars

I’ve been wanting a pair of good quality wellies and I saw these. The reviews looked pretty good so opted for a pair. Pleased to say I’m not disappointed. They are incredibly comfortable, great to wal... See more

Rated 5 out of 5 stars

Ordered these wellies after trawling internet reviews and finding nothing negative about the quality or the company, (unlike some of the other bigger brands that are no longer made to last). After an... See more


Company details

  1. #128 of 216 best companies in Shoe shop
  2. #28 of 35 best companies in Boot Shop

Written by the company

Born in Cornwall, Worn Worldwide. ROCKFISH was founded in Cornwall in 2004, inspired by a British traditional lifestyle and a deep respect for authentic craftsmanship. From Cornwall’s rugged coastline, our journey has taken us across the UK, America, the Asia-Pacific region, and Korea, where ROCKFISH has flourished before coming full circle back home with more products, more functionality, and more style than ever. Our wellingtons inspired by leisure seekers and hardworking farmland alike built for all day comfort and made to last. Each pair is crafted from natural rubber using an eco-friendly formula designed to prevent premature wear, because a longer life means less waste. International awards stand as proof of our quality and commitment. More than a million customers worldwide including horse riders, dog walkers, campers, gardeners, farmers and fishermen trust ROCKFISH footwear that treads lightly on the planet. Even as we grow globally, we stay true to our Cornish roots, continuing to provide our wellingtons to the Cornish Seal Sanctuary, helping protect the coastline and community that first inspired ROCKFISH Inspired by the Cornish coastline, leisure hunter’s and the mucky farmland, our wellingtons are made to last long and you can wear them all day with comfort. A longer life is a less wasteful life they say, and our wellingtons and sneakers are examples of this saying. They are made with natural rubber and our eco-friendly formula ensures the rubber to prevent premature failures. Our many international awards are testimony to this. We have delivered our wellington boots and water repellent sneakers to over 1M+ happy customers worldwide and the journey continues. We are famous among many liveries, stables, horse riders, dog walkers, students, campers, gardeners, farmers, fishermen, working mum’s and everyone who loves a vegan friendly pair of boots ~ They simply love us for making a positive difference to our planet and a more sustainable future for everyone.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

358 reviews

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Replied to 75% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

What's not to like

Have my own for sometime and they are wearable all day - Out with the dog in the cold wet weather they are warm and snug -what's not to like!
The lastest are a present for my son!

22 April 2025
Rated 5 out of 5 stars

These have stopped the rain

Order sent, product arrived reasonably quickly.
Good solid boots, potentially sized at the small end of size.
The really good news is that since I bought them it hasn't rained

27 February 2025
Rated 2 out of 5 stars

Comfy, warm but not good quality for the price.

I have had three pairs of Rockfish wellies over the past couple of years - Walkabouts and Groundhogs - and they are the most comfy, warm wellies I have ever had. I must be a glutton for punishment though, and I am gutted to report that not one of those pairs has lasted more than around 12 to 14 months. My first ones split within 6 weeks. The company replaced them with no problem but the replacement pair went the same way eventually (around a year later). I bought the Walkabouts in October 2023 and they survived until around a week ago when the sole came away from the uppers (14 months). I see the guarantee has now been reduced from 12 to 6 months. I wonder if this is because they WILL fall to pieces before the year is out?! If you don't mind replacing them every year, I can attest to the fact they're very warm and comfy, but just don't expect them to last.

22 January 2025
Unprompted review
Rated 1 out of 5 stars

Rubbish Wellingtons

I wore Muckboots, but thought I'd go for a change and buy Rockfish. Never again. At first I thought they were great, however, it was short lived. After about six months of hardly any wear at all, because it was summer months, splits appeared in the fastenings at the back of the boot. I sent an email to Rockfish and was offered 20% of my next purchase. I declined because I knew I wouldn't be buying anymore they looked so insecure, and cheap although not cheap to buy. Had them two years now and today the soles, on both wellingtons, have separated from the boot. I have now gone back to Muckboots. I've had two pair of Muckboots and both pair lasted years without any problems at all.

Edited: Note reply from Rockfish. I said, 'after 6 months of very little wearing there were splits in the fastenings.' Now, after two years of very little wearing the soles have come apart from the boot.

17 January 2025
Unprompted review
ROCKFISH logo

Reply from ROCKFISH

Thank you for sharing your experience. We’re sorry to hear that the boots did not meet your expectations. While we understand your frustration, it’s important to note that the boots were purchased over two years ago, which may have contributed to the wear and tear you've described.

We appreciate your feedback and wish you all the best with your new boots.

Kind regards,

ROCKFISH

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Product arrived in excellent packaging. Tried my wellingtons today, bit tight on the instep and needed a friend to remove them. But had the warmest feet and extremely comfortable

2 January 2025

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