Roeck Performance Reviews 1,341

TrustScore 2 out of 5

2.2

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Company details

  1. Outdoor clothing and equipment shop

Written by the company

Ihre Zufriedenheit ist unser oberstes Ziel. Wir streben danach, ein Einkaufserlebnis zu bieten, das nicht nur bequem, sondern auch inspirierend ist. Wir wissen, dass jedes Abenteuer einzigartig ist, und wir sind stolz darauf, Teil Ihrer Reise zu sein. Unser engagiertes Team steht Ihnen bei jedem Schritt zur Verfügung, um sicherzustellen, dass Sie die bestmögliche Ausrüstung erhalten.


Contact info

2.2

Poor

TrustScore 2 out of 5

1k reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I ordered my shoes a month ago and they…

I ordered my shoes a month ago and they still haven't sent me my order. I received no tracking information and they are ignoring my emails and refuse to give me my money back. Now I have to go through PayPal and fill out all of the forms so I can, hopefully, get my money back.

29 January 2025
Unprompted review
Rated 1 out of 5 stars

Winter shoes arrived yesterday and in…

Winter shoes arrived yesterday and in the garbage today. The „waterproof“ feature washed out on first wear. Walking my dog today I ended up slogging around the hills with soaked, cold feet.

There is no legal definition for a „barefoot shoe“ but it generally means a thin sole with no heel, lightweight upper and a wide toe box. This shoe has a standard toe box which is not suitable for anyone with wide feet.

5 October 2024
Unprompted review
Rated 5 out of 5 stars

Very good shoes.

Very good shoes..
when you wash them please do not dry them in dryer.. they shrink.. :D lesson learned and buy more..

12 September 2024
Unprompted review
Rated 1 out of 5 stars

Scammer

Scammer! Be careful.

They scammed me and refuse to return the money or the order. Very bad customer service, very bad shipping delivery, the shipment delivered directly from China.

28 April 2024
Unprompted review
Rated 1 out of 5 stars

This company is a scam.

This company is a scam.

--Achtung--

They ship directly from China, you are buying Temu shoes with a logo slapped on them, they are only hiring influencers and customer service agents...they aren't much more than a marketing company selling you cheap products at inflated prices.

The order was cancelled on the same day that it was placed and they decided to ship it anyway, with their answer being that they only know within four days if the order is on the way and only get the tracking number themselves after two days.

If you want these shoes, buy them directly for a price of around 15euro, they are not worth more.

Terrible customer service as well.

6 April 2024
Unprompted review
Rated 1 out of 5 stars

Cheap quality

Cheap quality, no label for retur, so i musg to pay with my money, smell bad, To expencive i found with 22€😂😂😂, take long to come. I want my money back for the retur if not i will complain

24 November 2023
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