Roger Brooker & Co Solicitors Reviews 

83
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 31 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being incredibly helpful, efficient, and knowledgeable throughout their property transactions. Many people highlighted the team's ability to make stressful processes more bearable by providing clear explanations and constant support. Reviewers consistently mention excellent communication, noting that the team is always reachable, responsive, and keeps them well-informed at every stage. People felt confident and reassured by the thoroughness and dedication of the staff, who often went the extra mile. The overall process, from start to finish, was described as smooth, efficient, and reliable, leading to satisfying results for many.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, efficiency,... See more

Service

Users describe positive interactions with service, highlighting the professionalism, efficiency, and... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the consistent and clear communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just completed on a property with Michael. Had a few secretaries working alongside him (Faye/Sally/Lorraine) but all we attentive and got back straight away when we needed to speak rather than email.... See more

Rated 5 out of 5 stars

Zoe, Darcy and Laura were amazing throughout our whole house buying experience. They were patient, responsive and very thorough. We were first time buyers and this was our first experience with an... See more

Rated 5 out of 5 stars

Kerry helped us with the sale of 2 properties and purchasing one. She was fantastic, we only wish all solicitors were as efficient and helpful as Kerry. We wouldn’t hesitate to recommend using Kerry t... See more

Company replied

Rated 5 out of 5 stars

Kerry Brooker was helpful and efficient throughout the sale and purchase of our new property. Easy to contact and always responded quickly to emails, we were notified every step of the way with the wh... See more

Company replied


Company details

  1. Conveyancer

Written by the company

A local law firm with friendly local Solicitors and Conveyancers. Customer focused. We pride ourselves on our fixed fee approach with no hidden extras. Specialists in Residential Conveyancing, Family Law, Equity Release and Wills & Probate.


Contact info

4.9

Excellent

TrustScore 5 out of 5

83 reviews

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1-star

No recent history of asking for reviews

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4.9

All reviews

(83)

31 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Zoe and Darcy kept us well informed…

Zoe and Darcy kept us well informed right through the conveyancing process with their friendly and efficient service. Would highly recommend this practice.

10 October 2025
Unprompted review
Roger Brooker & Co Solicitors logo

Reply from Roger Brooker & Co Solicitors

Thank you for your kind words. We’ve passed your lovely feedback on to Zoe and Darcy. Your review means a great deal to a small firm like ours—we truly appreciate it.

Rated 5 out of 5 stars

Zoe and Darcy have been outstanding…

Zoe and Darcy have been outstanding throughout my property transactions. Their communication is clear and consistent, and they always stay on top of every detail. Nothing is ever too much trouble, and they make the whole process feel smooth and straightforward.

Both are proactive, professional, and genuinely committed to achieving the best outcome. I always felt fully supported and well informed at every stage.

I would happily recommend Zoe and Darcy to anyone looking to buy or sell property. They deliver a level of service that is reliable, efficient, and reassuring from start to finish.

17 November 2025
Unprompted review
Roger Brooker & Co Solicitors logo

Reply from Roger Brooker & Co Solicitors

Thank you for your kind words. We’ve passed your lovely feedback on to Zoe and Darcy. Your review means a great deal to a small firm like ours—we truly appreciate it.

Rated 5 out of 5 stars

A professional & personal service. Would recommend.

Michael and team were professional throughout the process and were on hand when required to deal with any and all queries. They were a valuable and calming voice during a process which can be stressful. I would highly recommend Mike and team.

7 November 2025
Unprompted review
Rated 5 out of 5 stars

A great service for FTB, would recommend!

Just completed on a property with Michael. Had a few secretaries working alongside him (Faye/Sally/Lorraine) but all we attentive and got back straight away when we needed to speak rather than email. They were in constant contact with our estate agent whenever an issue came about, and kept us updated as needed. We were first time buyers and Michael was great in informing us what would happen next at different stages. Would not hesitate to use again.

31 October 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic firm

Absolutely fantastic firm, couldn’t have been any better. Communication was brilliant I cannot fault them at all. Personal thank you to Darcy at the Shenfield firm as she has gone above and beyond with our matter.

5 November 2025
Unprompted review
Roger Brooker & Co Solicitors logo

Reply from Roger Brooker & Co Solicitors

Thank you for your kind words. Your review has been passed onto Darcy and the team. Your positive review is greatly valued and appreciated, thank you for taking the time to feedback our service and we look forward to hopefully working with you again in the future!

Rated 5 out of 5 stars

Amazing conveyancing team

Michael and Fay were brilliant on our property purchase. As we were first time buyers, they made a very stressful time more bearable, and explained everything clearly at each stage of the process. We felt supported throughout and would recommend them to anyone looking for a great conveyancing team.

31 October 2025
Unprompted review
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Reply from Roger Brooker & Co Solicitors

Thank you for your kind words, this has been passed onto the team.

Rated 5 out of 5 stars

Professional and Efficient Conveyancing

The conveyancing was completed very professionally and efficiently. Michael, our solicitor, was always contactable and available to speak to on the phone at any point during the process. Highly recommended.

24 October 2025
Unprompted review
Roger Brooker & Co Solicitors logo

Reply from Roger Brooker & Co Solicitors

Thank you for your kind words. This has been passed onto Michaels team.

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. Very thorough, always able to answer phone calls and queries, and ultimately led to a successful sale and new purchase. Recommended

13 October 2025
Unprompted review
Rated 5 out of 5 stars

Helpful, efficient and excellent communication.

I have been so Impressed with the service I received from Kerry Webb and also Marie.Kerry is so thorough and efficient. The communication was particularly good and even if she couldn't give an answer immediately she always acknowledged the email.
When moving communication is key and Kerry is faultless in this area. You have confidence in what she is doing and when things get tough you know she is doing the best for you.
I have used her services twice now and each time they have been excellent.
Highly recommend.

17 September 2025
Unprompted review
Roger Brooker & Co Solicitors logo

Reply from Roger Brooker & Co Solicitors

Thank you for your Review. It is highly appreciated and means the world to a small firm like ours. Your Review has been passed to Kerry and her team.

Rated 5 out of 5 stars

Kerry Brooker was helpful and efficient…

Kerry Brooker was helpful and efficient throughout the sale and purchase of our new property. Easy to contact and always responded quickly to emails, we were notified every step of the way with the whole process only taking four months, super quick! Thank you to the whole team.

8 September 2025
Unprompted review
Roger Brooker & Co Solicitors logo

Reply from Roger Brooker & Co Solicitors

Thank you for your Review. It is highly appreciated and means the world to a small firm like ours. Your Review has been passed to Kerry and her team.

Rated 5 out of 5 stars

Excellent service

Excellent service from start to finish from Kerry Webb who explained everything for the sale of and buying of our house which took over a year, we were kept up to date with the progress and thanks to Kerry we were re assured and informed all the way, would definitely use again and would highly recommend .

25 July 2025
Unprompted review
Roger Brooker & Co Solicitors logo

Reply from Roger Brooker & Co Solicitors

Thank you for your kind words, this has been passed onto Kerry and her team!

Rated 5 out of 5 stars

Excellent service and very quick to…

Excellent service and very quick to respond. Pleasure to deal with. Very professional. Their guidance was excellent.

22 July 2025
Unprompted review
Roger Brooker & Co Solicitors logo

Reply from Roger Brooker & Co Solicitors

Thank you very much for your kind words, I have passed this onwards to the team.

Rated 5 out of 5 stars

Excellent service

I would highly recommend Kerry Webb who is absolutely professional. She attends to detail and always replies to my questions swiftly, which made the entire experience smooth and stress-free.

13 June 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

I've recently used Roger Brooker & Co Solicitors to handle the sale of my house. The service from start to finish was very efficient and I have no hesitation in recommending them.

31 March 2025
Unprompted review
Roger Brooker & Co Solicitors logo

Reply from Roger Brooker & Co Solicitors

Thank you for your Review, this is greatly appreciated to a small firm like ours. We will pass your comments on to the Conveyancing Team!

Rated 5 out of 5 stars

The Dream Team

Zoe, Darcy and Laura were very professional and efficient at every stage of the sale of our late mother's house and the purchase of my new property. They were on the ball when it came to the challenges associated with the outstanding Lifetime Mortgage and its Lender!! Thank you for all your hard work.

31 March 2025
Unprompted review
Roger Brooker & Co Solicitors logo

Reply from Roger Brooker & Co Solicitors

Thank you for your comments, this has been passed to Zoe, Darcy and Laura, we greatly value your review, it makes all the difference to a small firm like ours.

Rated 5 out of 5 stars

Professional and nice people to deal with.

Zoe handled my late Mothers house sale for us in a professional and friendly way. Communications were excellent and I knew where we were in the process every step of the way. Nothing was too much trouble and even when the timeline was squeezed by our purchasers, Zoe and her team responded and nothing slipped. I would highly recommend Roger Brooker & Co to anyone.

7 April 2025
Unprompted review
Roger Brooker & Co Solicitors logo

Reply from Roger Brooker & Co Solicitors

Thank you for your comments, this has been passed to Zoe and the team, we greatly value your review, it makes all the difference to a small firm like ours.

Rated 5 out of 5 stars

Outstanding! Highly recommend*****

We would like to send our grateful THANKS for the exceptional service we received from Zoe Nicholls & Darcy Wiseman in relation to our recent property move.

Zoe is approachable, professional & diligent, this coupled with her warm, caring & endearing personality made a stressful process much easier, & dare I say more pleasant (!) for us. Right from the start we were impressed by her prompt updates, and responses to any queries raised; plus her clear explanations of complex legal issues. We never felt that any query, however small, was too much trouble.

Despite a number of issues and last minute developments, the entire purchase and sale was completed with the utmost expediency. THANK-YOU ZOE, DARCY & THE TEAM @ ROGER BROOKER, if we ever move again, we will undoubtedly get in touch******

20 March 2025
Unprompted review
Roger Brooker & Co Solicitors logo

Reply from Roger Brooker & Co Solicitors

Thank you for your kind words, this has been passed to Zoe and Darcy and the rest of the team. Your feedback is greatly valued by a small firm like ours!

Rated 5 out of 5 stars

Excellent House Sale Conveyancing

Very professional, very smooth, no problems. Zoe & Darcy were always in touch and very pleasant to deal with.

4 April 2025
Unprompted review
Roger Brooker & Co Solicitors logo

Reply from Roger Brooker & Co Solicitors

Thank you for your kind words, this has been passed to Zoe and Darcy and the rest of the team. Your feedback is greatly valued by a small firm like ours!

Rated 5 out of 5 stars

Zoe and her team are very thorough

Zoe and her team are very thorough. This is now the 4th time we have used them and they have never given us anything to complain about. Very efficient in complex cases too

27 March 2025
Unprompted review
Roger Brooker & Co Solicitors logo

Reply from Roger Brooker & Co Solicitors

Thank you for your kind words, i have passed your review onto Zoe and her team. Your positive review is greatly valued and appreciated, thank you for taking the time to feedback our service and we look forward to hopefully working with you again in the future!

Rated 5 out of 5 stars

Have to say Darcy and Zoe worked very…

Have to say Darcy and Zoe worked very hard for us especially during a very busy period where buyers were wanting to beat the stamp duty deadline.

Communication was excellent at all times.

Will use again

31 March 2025
Unprompted review
Roger Brooker & Co Solicitors logo

Reply from Roger Brooker & Co Solicitors

Thank you for your kind words. Your review has been passed onto Darcy and Zoe. thank you for taking the time to feedback our service and we look forward to hopefully working with you again in the future!

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