Roger Brooker & Co Solicitors Reviews 

The service my wife and I have received from Zoe Nicholls and her team at the Shenfield office has been first class. The sale of our house in Shenfield was handled professionally and courteously and all went smoothly. Our purchase of a house in Colchester, on the other hand, encountered all manner of problems, pretty much a textbook on all the things that can cause trouble. Zoe and her team handled all the issues patiently, thoughtfully and guided the whole process to a successful conclusion. We couldn't be happier or more grateful.

We found Kerry Webb at Roger Brooker Solicitors Brentwood, extremely helpful and professional at all times. She handled our sale and purchase, neither of which were straight forward, with dogged determination. She was always honest with us about the situation and kept us informed throughout.

Roger Brooker & Co undertook the conveyancing for the recent sale and purchase. Their responsiveness and customer service was excellent, initially on set up with Kerry and then Zoe and Darcy were brilliant throughout on what became a very challenging process due to issues above us in the chain.

Zoe and Darcy represented our interests incredibly well and were both a pleasure to deal with. We would thoroughly recommend them and the team at Roger Brooker.

I recently sold my house and Roger Brooker handled the conveyance. Right from the start I was impressed by their prompt responses to any queries and their clear explanations on legal issues. Would fully recommend this company for conveyances and for will writing which they handled for us prior to the sale of our house.

Really pleased we went with Roger Brooker for our house move. A lengthy chain made us realise how lucky we were to have responsive and knowledgeable support. Thanks Zoe and team in Shenfield.

Absolute professionalism, patience and care from start to finish, with a lovely friendly attitude along the way. Nothing was ever too much trouble for any of the team or staff but I have to give a particular mention ( and lots of gold stars! ) to Zoe and Darcy who were outstanding! Thank you all for making a difficult process as smooth as possible. I will highly recommend you to anyone who needs your services.

Avoid at All Costs – Unprofessional and Incompetent

I had an incredibly frustrating experience with Roger Brooker & Co and would strongly advise against using their services. From start to finish, their communication was abysmal – I constantly had to chase them for updates, and when I did get a response, it was vague and unhelpful.
They initially had the member of staff dealing without situation quit, and did not appoint a new member of staff, leaving us in the dark for weeks on end with no communication.
I encountered incompetence and a complete lack of urgency.

Our house sale fell through directly because of this firms lack of communication.

We would like to commend the exceptional service we received from Kerry Webb in relation to our recent property move. Despite a number of hurdles to overcome and last minute developments the entire purchase and sale was completed with the utmost expediency and efficiently throughout.
We would have no hesitation in recommending the excellent service we received throughout the whole legal process.

We can't recommend Zoe and the team at Roger Brooker enough! Professional, diligent and super hard working, they were a pleasure to deal with throughout the whole process of our buying and selling journey. Thank you all so much for all of your help.

Kerry dealt with our conveyancing successfully and we are very happy with the result.

Very happy with the service we received in dealing with my late father’s estate. Zoe and her team were incredibly efficient and professional throughout! Would highly recommend!

I highly recommend Kerry Webb and the whole Team at Roger Brooker Solicitors. I've been looked after from start to finish during the process of my flat purchase, and I couldn’t be more impressed with the level of service I received.
Kerry is incredibly professional, efficient, and always available to answer any questions I had.
Her attention to detail and clear communication made the entire process smooth and stress-free.
I felt confident and well-supported throughout.
I highly recommend Roger Brooker & Co Solicitors to anyone looking for a reliable and knowledgeable solicitor firm. Thanks you so much Kerry!

Highly recommend these solicitors, Charlotte Perrin is an outstanding solicitor extremely passionate and professional, Charlotte guided my Son through a difficult time with the utmost compassion, kindness and empathy. Charlotte also almost immediately grasped the situation of the people my son had to deal with.
Cannot express our thanks enough.

We bought our first property with these solicitors.
We found them very easy to deal with, they were polite, professional and very thorough. Zoe handled the conveyancing, she kept us well informed throughout, I would happily recommend Zoe to my friends and family and would certainly use these solicitors again.

Very efficient and professional, the service I was provided with was excellent. Updates every step of the way and always responded to queries very promptly.

Efficient service with good response times.
I was kept well informed as the sale proceeded.

Ms Perrin was very efficient and professional, the service I was provided with was excellent.

Five star service from Zoe Nicholls and Laura Guy, updated me every step of the way and made everything hassle free!

Five star guidance, help and support received from Charlotte Perrin in family court matters. Would thoroughly recommend. Charlotte is professional, friendly and approachable and has the ability to explain complicated legal matters in a user friendly way.

Efficient friendly service by Kerry. Always responded promptly with full explanation to any queries we had. Highly recommend would definitely use again