Rollasun 

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See what reviewers are saying

Rated 1 out of 5 stars

Having been the recipient of dreadful garments and service from this company, I am very sorry to read that people are still being stung. Please be aware that the one historic ‘Excellent’ review (2%) i... See more

Rated 1 out of 5 stars

Rubbish sizing, rubbish quality, rubbish customer service, impossible to return, impossible to get a refund, and emails frankly insulting. Do not be fooled by the .uk website, clearly run by a scamme... See more

Rated 1 out of 5 stars

Absolutely awful quality and nothing like advertised. Shameful. I feel embarrassed that I fell for trying them. Card received with three items ordered saying I could return but NOT free! Despite... See more

Rated 1 out of 5 stars

Doesn't really deserve any stars. This is a fraudulent company. Such items as eventually arrive are not as described, neither in fabric nor style and the sizing is appalling. They will not take retur... See more

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Don't buy from this company

The shirts supplied were completely random sizes and of poor quality material - not the linen promised. I have returned 3 shirts and am awaiting refund but am very dissatisfied that there is no UK address to return them to and the cost of the return (to China) was £16.

14 April 2021
Unprompted review
Rated 1 out of 5 stars

Do not buy from this company

Like many others it seems, I was taken in by Facebook advertising. The clothes are shipped from China, despite the uk domain, and the sizing is ridiculous, nothing like as described. 2 of my 4 garments were the wrong colour, 3 were tiny, and I mean child sized, the fabric was very thin and the stitching awful. Like others I tried to get a refund but was told I would have to pay for shipping back to China and I am not prepared to do this. I have been offered a 1/4 refund and to keep the clothes.

13 April 2021
Unprompted review
Rated 1 out of 5 stars

Buyers Beware

Beware, do not believe this company.
The garments arrived a very bad fit and quality.
By the website address you're led to be they're in the UK. They say items can be returned....don't you believe it. You have to contact a 3rd party by email for directions and eventually after many emails to him and rollasun I received one saying that it would cost me too much to return the items..to CHINA ,they offered a £16 good will refund and told me to give the tops to someone in need!!
I'm luckier than many who never received their goods at all. Never, never, never will I be tempted by these ads that appear on Instagram or Facebook again!!!

12 April 2021
Unprompted review
Rated 1 out of 5 stars

A scam! Don't buy anything from this company!

A scam! Don't buy
The one star I had to give in order to write a review is too high. It should be minus 5! Like many who have written a review, I received a garment that does not look anything like the one I had ordered: synthetic instead of cotton/linnen; weird model that does not look like anything in the picture. I complained to Jeremy Murphy (as indicated on the card attached to the article I received). Both he and someone in China (from the return address on my order), offered £5 discount for a next order!!! However, not a replacement. The return had to be paid for. However, later I received a message that it was too expensive to return, so I should give it to someone, but the only compensation was a discount on a next purchase!

11 April 2021
Unprompted review
Rated 1 out of 5 stars

Don't buy

I bought two items- glad it wasn't more.
Reasonably priced, looked good quality in the photos. Unfortunately when the items arrived the quality was very poor and the sizing variable. I followed the rather exacting instructions to request a refund from "Jeremy Murphy", haven't heard a thing. Wish I had researched before parting with my money. Do not buy - you might as well burn your money.

10 April 2021
Unprompted review
Rated 1 out of 5 stars

Absolutely awful quality. Not as shown.

Absolutely awful quality and nothing like advertised. Shameful. I feel embarrassed that I fell for trying them.
Card received with three items ordered saying I could return but NOT free! Despite saying free returns on their website. Prob because they are from Asia. I am looking into reporting them as they should not be allowed to get away with this. £47.00 wasted. Not good enough for use as dusters! Im so cross. PLEASE NOTE BEFORE BUYING.

10 April 2021
Unprompted review
Rated 1 out of 5 stars

Absolutely AWFUL

Absolutely AWFUL! whoever made this fake company also has for other products as I was also cheated by them a month prior when I boughts a portable clothes dryer - only to be sent a towel! I recognised it was the same people as the receipt customer card they sent with the product was the same as the clothes i ordered on rollasun.co.uk.
They use pictures of clothes and then make cheaper terrible quality versions. I requested a refund, only to not hear back from them again.
TERRIBLE.
You should be ashamed of yourselves.

10 April 2021
Unprompted review
Rated 5 out of 5 stars

Do not buy from this company

I too wish I’d read these reviews before spending over £50 on three garments. Clearly very clever photography as clothes weren’t remotely of the quality depicted in the photos. Sizing very strange. I did receive a reply in very bad English giving a Chinese return address offering me £12 Avoid this company

10 April 2021
Unprompted review
Rated 1 out of 5 stars

DISGUSTING COMPANY.I have a friend who is too

I have a friend who is too embarrassed to write a review for this atrocious company therefore i am doing it.
She paid £60 for three garments which were diabolical in every way.
She made three attemps over 2 weeks to contact this company in order to receive a refund methodology and has now received a communication from them stating "Its not worth sending them back just give them to somebody who needs them".
Sadly my friend does not hate anyone enough to land them with this pile of dross on their lap.

9 April 2021
Unprompted review
Rated 1 out of 5 stars

Do not use this company

This is cheap clothing, poor quality, size charts are totally wrong and customer service is appalling. You cannot exchange or return goods, not exactly a scam but close enough. You just have to write off the money spent and put it down to experience.

9 April 2021
Unprompted review
Rated 1 out of 5 stars

Total rubbish

Total rubbish. I would not donate to a charity shop. Getting a refund I was told they would compensate me £22 out of my outlay of £89!!!!!

Despicable really.

PS the sizing is absolute rubbish too. Paper thin poorly finished rubbish in dolls sizes.

9 April 2021
Unprompted review
Rated 1 out of 5 stars

Absolute garbage

Absolute garbage. I ordered 3 items of clothing( all the same size) and all 3 were a different fit. One pair of trousers didn't even fit , the other pair were so long they would have fitted a lamppost. Extremely poor quality..thready and cheap. On requesting a refund I was told to give the clothes to someone who would want them as to return them would be too expensive for me. Now they won't reply to my emails. DO NOT ORDER ANYTHING FROM THESE SCAMMERS

8 April 2021
Unprompted review
Rated 1 out of 5 stars

I should have read the reviews before I…

I should have read the reviews before I ordered. Terrible quality, not the materials advertised, no returns accepted. Do not order from this company. I agree Facebook and all other platforms should not allow this company to advertise.

8 April 2021
Unprompted review
Rated 1 out of 5 stars

Scammers, Facebook should take them down now.

The clothing is nothing like the pictures, really poor fit and terribly badly made. I could understand if they were cheap. There is no return address and they say they won't refund unless goods are damaged. Why is Facebook still allowing them to advertise? There are hundreds of posts regarding these scammers they must be making millions. UPDATE: PayPal refused my claim because I did not submit documentation in support of it. They failed to acknowledge there is none. These chinese scammers took the advert down within a couple of days and sent nothing with the goods. PayPal obviously are as bad as the vendor.

7 April 2021
Unprompted review
Rated 1 out of 5 stars

Do not use this company

Do not use this company, they are not based in the UK, which is what I thought when ordering, website said free delivery on orders over £39+, no I was charged £12 delivery, tried to cancel within 12 hours of order being placed, all requests ignored and goods dispatched.

Order placed 11th March, goods arrived 2nd April well outside of delivery window.

Have attempted 3 times to request returns information and starting on the 3rd April, now at the 7th and no one has responded.

So my advice is do not buy anything from this company!

7 April 2021
Unprompted review
Rated 1 out of 5 stars

Absolute rubbish not a bit like that…

Absolute rubbish not a bit like that displayed on site so awful they don’t even want it returned I would be too embarrassed to pass the items on to those in need I wouldn’t even line a dogs basket with them so they’re probably heading for the bin

7 April 2021
Unprompted review
Rated 1 out of 5 stars

NOT EVEN FIT FOR RAGS

The items could not have been poorer quality and less like the pictures. Trousers just stitched up sides and elastic in top, not even pressed seams flat. I could do a better job. When I emailed to say I wanted to return them reply was its not worth it give them away and we will give you a discount on next order! DON'T BE TEMPTED ITS RUBBISH

7 April 2021
Unprompted review
Rated 1 out of 5 stars

Utter waste of money

Wish I'd read the reviews before parting with £50! Items very small sizing, and one the wrong colour. Poor quality, nothing like the photos. Have emailed to ask for a refund but don't hold out much hope. Next thing is to look their CEO and email them.

7 April 2021
Unprompted review

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