Roll Right Garage Doors Limited  Reviews 342

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and professional service, highlighting the quick installation times and the tidy work of the fitters. Many people appreciate the polite and friendly staff who are knowledgeable and explain the product's operation thoroughly. The product itself is often described as good quality, enhancing the appearance and security of homes. However, some customers also noted issues with communication, experiencing delays in receiving quotes or responses to inquiries. A few other people also felt that after-sales service and repair support could be difficult to obtain, with unreturned calls and missed appointments.

What people talk about most

Service

Consumers find service to be positive, with many reviewers highlighting the professionalism and efficiency of... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, efficiency, and... See more

Product

Customers had positive experiences with the product, often describing it as great quality and professionally... See more

Quality

Customers consistently note ambiguous experiences with quality, with many praising the good quality product,... See more

Customer communications

Users describe negative interactions with contact, with many reviewers expressing frustration and agitation... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Completed removing old door, fitted new door just over 2 hours,left everything tidy explained operation. Great job, recomend Bryn and assistant fitter 100% Would and will recomend these fitters and c... See more

Company replied

Rated 5 out of 5 stars

Very good service Only 1 problem installation date 17/07/25 waiting in all day rang and emailed heard nothing back then next day fitter arrived and did a really good job Still not heard back poor... See more

Rated 5 out of 5 stars

Very professional, came round quickly to quote with good explanation of extras. Good lead time to installation. Installers were very polite and know what they're doing, quickly installed and cleared u... See more

Rated 5 out of 5 stars

Lovely set of lads, turned up set everything out, kept everything clean fitted the garage door then spent time showing me how the remote worked and how you could also use the swith in the garage, defo... See more


Company details

  1. Garage door supplier

Written by the company

Based in Market Weighton, near Beverley, we manufacture and install electric roller shutter garage doors. We cover most of the UK, taking pride in our great products, great workmanship and great Prices!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

342 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

New electric roller garage door

Completed removing old door, fitted new door just over 2 hours,left everything tidy explained operation. Great job, recomend Bryn and assistant fitter 100%
Would and will recomend these fitters and company to all my friends and neighbours. Thank you

4 February 2026
Unprompted review
Roll Right Garage Doors Limited  logo

Reply from Roll Right Garage Doors Limited

Thank you for your order Mike, and for your great feedback. It means a lot to a small, family run business like ours. Regards, The Roll Right Team.

Rated 5 out of 5 stars

Installation

Everyone has been great from Josh to Bryn the fitter . Thanks

30 January 2026
Unprompted review
Roll Right Garage Doors Limited  logo

Reply from Roll Right Garage Doors Limited

Thank you for your order and for your great feedback. It means a lot to a small, family run business like ours. Regards, The Roll Right Team.

Rated 5 out of 5 stars

Great Service Throughout

Visited my home to assess the job and quote . Job planned in advance and communication always timely . Installation carried out with no issues , punctual , professional and courteous .

28 January 2026
Unprompted review
Roll Right Garage Doors Limited  logo

Reply from Roll Right Garage Doors Limited

Thank you for your order Paul, and for your great feedback. It means a lot to a small, family run business like ours. Regards, The Roll Right Team.

Rated 5 out of 5 stars

Great workers very efficient

Great workers very efficient. Nice clean tidy workers.
Quick service even with Christmas break.
Glad we were let down by another company twice as this company is far better.

26 January 2026
Unprompted review
Roll Right Garage Doors Limited  logo

Reply from Roll Right Garage Doors Limited

Thank you for your order Avril, and for your great feedback. It means a lot to a small, family run business like ours. Regards, The Roll Right Team.

Rated 5 out of 5 stars

A good job all round!

Good price, good communication, and hasdle-free fitting. A good job all round!

27 November 2025
Unprompted review
Roll Right Garage Doors Limited  logo

Reply from Roll Right Garage Doors Limited

Thank you for your order Catherine, and for your great feedback. It means a lot to a small, family run business like ours. Regards, The Roll Right Team.

Rated 3 out of 5 stars

Initially everything was ok

Initially everything was ok, our door was installed in Nov 2020 and we were happy with it. We starting having a problem with the door sticking on occasion this summer. Engineers came and looked at it but didn't seem to find anything wrong. Same issue occurred in September and since then haven't been able to get anyone to help us. Emails are not answered, telephone messages not replied to. I did manage to contact Josh by What's app, sent photos and an engineer was promised....he never turned up. A piece of metal bracket has now fallen off! Still no joy from anyone, very disappointed. Door was still under guarantee when this happened.

30 December 2025
Unprompted review
Rated 1 out of 5 stars

Door has failed in less than 2 years.

Less than two years old on a low useage door and the things packed up.. Plastic collers on the roller have cracked and dropped apart and now the motor is jambing and keeps tripping the electrics.

I've emailed and tried ringing but unable to get a responce from the company.

If they come back and honor the warantee then i will corect the review but so far i am not impressed.

2 December 2025
Unprompted review
Rated 5 out of 5 stars

Very professional

Very professional, came round quickly to quote with good explanation of extras. Good lead time to installation. Installers were very polite and know what they're doing, quickly installed and cleared up and took the old door. Looks great.

29 September 2025
Unprompted review
Rated 5 out of 5 stars

New garage door

Excellent workmanship and very professional. Gave me a demo on completion. Really happy with our new garage door.

29 September 2025
Unprompted review
Rated 1 out of 5 stars

Two doors fitted in June 2024 - damaged from a malfunction.

Two doors fitted in June 2024, after few days one of the doors jammed leaving scratches to several of the slats. A fitter came out to examine the door and to verify the damage agreeing that replacements were required. Several promises followed of when parts would be available up until Jan 2025. Promise after promise blaming their supplier for lack of parts. Offered the chance of compensation but then heard no more. Many calls and emails with inadequate response. Very poor and I do not recommend this company, they do not care for the customer.

4 September 2025
Unprompted review
Rated 5 out of 5 stars

Good company would recommend

This was a great price for my garage door. Sales staff and fitters friendly. Only took a few hours and took my old door away as well. I wouldn't hesitate to recommend them.

26 August 2025
Unprompted review

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