Roll Right Garage Doors Limited  Reviews 342

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and professional service, highlighting the quick installation times and the tidy work of the fitters. Many people appreciate the polite and friendly staff who are knowledgeable and explain the product's operation thoroughly. The product itself is often described as good quality, enhancing the appearance and security of homes. However, some customers also noted issues with communication, experiencing delays in receiving quotes or responses to inquiries. A few other people also felt that after-sales service and repair support could be difficult to obtain, with unreturned calls and missed appointments.

What people talk about most

Service

Consumers find service to be positive, with many reviewers highlighting the professionalism and efficiency of... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, efficiency, and... See more

Product

Customers had positive experiences with the product, often describing it as great quality and professionally... See more

Quality

Customers consistently note ambiguous experiences with quality, with many praising the good quality product,... See more

Customer communications

Users describe negative interactions with contact, with many reviewers expressing frustration and agitation... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Completed removing old door, fitted new door just over 2 hours,left everything tidy explained operation. Great job, recomend Bryn and assistant fitter 100% Would and will recomend these fitters and c... See more

Company replied

Rated 5 out of 5 stars

Very good service Only 1 problem installation date 17/07/25 waiting in all day rang and emailed heard nothing back then next day fitter arrived and did a really good job Still not heard back poor... See more

Rated 5 out of 5 stars

Very professional, came round quickly to quote with good explanation of extras. Good lead time to installation. Installers were very polite and know what they're doing, quickly installed and cleared u... See more

Rated 5 out of 5 stars

Lovely set of lads, turned up set everything out, kept everything clean fitted the garage door then spent time showing me how the remote worked and how you could also use the swith in the garage, defo... See more


Company details

  1. Garage door supplier

Written by the company

Based in Market Weighton, near Beverley, we manufacture and install electric roller shutter garage doors. We cover most of the UK, taking pride in our great products, great workmanship and great Prices!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

342 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Spotless

Josh was fantastic. Updating us on his arrival times and explaining how to operate the garage door. They worked efficiently and left our property spotless. We love our new garage door.

4 June 2025
Unprompted review
Rated 5 out of 5 stars

Roll right are the way to go

Roll right beat all other quotes.The guys turned up when they said they would , did the job quickly and professionally, took away all the rubbish, new door looks and works great , highly recommended

6 May 2025
Unprompted review
Rated 1 out of 5 stars

Disappointed

Disappointed

Had to wait about 6 weeks after the proposed date as they forgot to order the door.
The installation was fine

I have now been waiting since mid March for them to come back and repair damage caused to the paint finish during installation. I have messaged so many times and keep being promised that they will return. Still no show
I paid straight away ( mistake )
Their aftersales service is very very poor

They were recommended to me but I wouldn't recommend

19 April 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant knowledgable and trustworthy

The team were fantastic, excellent communication the guys gave great advice on products and knew what they were talking about, pricing was very competitive compared to others, but for me it was the team who went above and beyond, I felt comfortable and confident with them, they arrived when promised and did a great job in a quick time

18 April 2025
Unprompted review
Rated 1 out of 5 stars

AVOID THIS DISCOURTEOUS LOT!

I’m looking to get our garage door upgraded, so thought I’d try this lot who I noticed via a Facebook advert and they were offering free surveys.

Their representative calls me and tries to give me an actual quote over the phone without first attending, even though I said I didn’t yet know spec of what I wanted, hence me requesting an in person survey, so this can be discussed at that time.

Well, said rep appeared to be very put out by my not unreasonable request and huffily asked for my details, at which point I told them to forget it.

Have since arranged surveys with Gorolla & Crocodile, both of whom were very happy to help in a courteous and non pushy way.

AVOID THIS LOT.

17 March 2025
Unprompted review
Rated 4 out of 5 stars

Great Price and looks lovely.

Communication at the start could have been better with a few misunderstandings regarding the day to come and measure my garage door but i stuck with Roll Right due to family having good experiences with their garage door from this company. Great price nowhere could beat them in price and very happy with how my garage door looks

11 March 2025
Unprompted review

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