Jason and Lauren were absolutely amazing. We arrived 2 mins before closing in a stressful situation. Movers were threatening and they were so calm and welcoming, helpful and went totally out of their... See more
Company replied
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Jason and Lauren were absolutely amazing. We arrived 2 mins before closing in a stressful situation. Movers were threatening and they were so calm and welcoming, helpful and went totally out of their... See more
Company replied
We had an amazing experience with Roomia Self Storage. The staff are incredibly friendly, thoughtful, and genuinely caring. They took the time to really listen to our storage needs and helped us find... See more
Company replied
Jason at St Mary's was a pleasure to deal with. He explained what storage options there were, costs and how their security system worked. The cost for the ongoing storage was very completive. We have... See more
Company replied
Friendly and very helpful. Jason was so patient showing us the available containers until we decided on the one we wanted. On the day of the move, I had forgotten where my container was so again, Jaso... See more
Company replied
Written by the company
When life changes, a little room to breathe can make a big difference, and that’s why we exist. No matter how big or small the change, with a range of storage sizes available, Roomia is your place to create space.
At Roomia, we know there’s no one-size-fits-all approach to storage, which is why we’ve created facilities that are secure, flexible and as individual as your needs.
Our goal is to make your life Roomia, one storage unit at a time.
Written by the company

South Road 1167A, 5042, St Marys, South Australia, Australia
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Replied to 88% of negative reviews
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Jason and Lauren were absolutely amazing. We arrived 2 mins before closing in a stressful situation. Movers were threatening and they were so calm and welcoming, helpful and went totally out of their way for me. The best!!
Couldn’t have been more helpful and kind.

Reply from Roomia Self Storage - St Marys SA
Convenience, security, leniency (when I was a little late paying), location, the bloke that signed me up. All these contributed to a trustworthy service. Thankyou.

Reply from Roomia Self Storage - St Marys SA
Easy to arrange, access and store our gear while we were between houses. Good, safe & secure facilities.

Reply from Roomia Self Storage - St Marys SA
Starting with the online process the night before, to turning up with removalist the day after.
Excellent help from staff, great facility, would highly recommend.

Reply from Roomia Self Storage - St Marys SA
I stored here for a long time so it was pretty good. Staff were usually helpful and friendly and I never, ever had any issues with my unit or storage. The rates are not bad either. However, there's only one lift to service 2 upper floors, which means it can take a really, really long time to move items in/out. And there's probably not enough trolleys available to move items unless it's quiet. The roller doors are unfortunately automatic, so u can still be moving items and they shut on you or they just don't all open, restricting access if its a little busy. Other than these things though, I would still recommend for storage, just try to go when its quiet.

Reply from Roomia Self Storage - St Marys SA
Such a simple and easy process even with wanting the storage on the same day!

Reply from Roomia Self Storage - St Marys SA
Jason at St Mary's was a pleasure to deal with. He explained what storage options there were, costs and how their security system worked. The cost for the ongoing storage was very completive. We have recommended Roomia to other people.

Reply from Roomia Self Storage - St Marys SA

Reply from Roomia Self Storage - St Marys SA

Reply from Roomia Self Storage - St Marys SA
Very good experience,efficient and very easy with the process..

Reply from Roomia Self Storage - St Marys SA
We had an amazing experience with Roomia Self Storage. The staff are incredibly friendly, thoughtful, and genuinely caring. They took the time to really listen to our storage needs and helped us find the perfect solution for our organisation. Not only were they the most affordable option, but also by far the most helpful. We couldn’t recommend them more highly!

Reply from Roomia Self Storage - St Marys SA
Simple, straight forward process and added bonus was the 3 month reduced rate! Excellent service and support!

Reply from Roomia Self Storage - St Marys SA
The staff at St Mary's were fantastic, really helpful. Accessing our unit was easy. Great experience

Reply from Roomia Self Storage - St Marys SA
Great customer service from Roomia manager Jason. He went out of his way to assist our requirements. The Facility was easy to find by being well signed.
Very very clean inside and out of their facility. Just felt secure to be here !

Reply from Roomia Self Storage - St Marys SA
Jason was fantastic- very helpful, courteous, polite…he is a ⭐️

Reply from Roomia Self Storage - St Marys SA
Safe secure storage facility gave me a piece of mind for storage of my mum's car.

Reply from Roomia Self Storage - St Marys SA
Friendly and very helpful. Jason was so patient showing us the available containers until we decided on the one we wanted. On the day of the move, I had forgotten where my container was so again, Jason was patient and walked me through. Top notch customer service and the containers are clean.

Reply from Roomia Self Storage - St Marys SA
Quality of communication.
Ease of access.
Presentation of the entire facility.
Supportive staff.

Reply from Roomia Self Storage - St Marys SA

Reply from Roomia Self Storage - St Marys SA
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