Rootsallotments Reviews 389

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 161 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and friendly demeanor, highlighting how they foster a welcoming community atmosphere. People are very satisfied with the product, noting the provision of seeds, plants, tools, and resources that make growing their own produce accessible and enjoyable. The user experience is frequently described as positive, with many appreciating the well-maintained sites and the overall ease of the process. However, some people were dissatisfied with the accuracy of travel times advertised for certain locations, finding them to be significantly underestimated. A few other people also felt that the site they visited did not match the online pictures, appearing more like a waste ground than an allotment.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, knowledge, and supportive... See more

Product

Customers consistently note positive experiences with product, highlighting the ease of growing their own... See more

Location

Clients share positive opinions on location, often describing their plots as a "little patch of heaven" or a... See more

User experience

Consumers find the user experience to be overwhelmingly positive. Many reviewers highlight the ease of... See more

Website

Reviewers mention positive feedback about the website. Customers consistently praise the site for its beauty,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It's been an amazing couple of years that we've had our allotment patch with Roots at Meadow Hill. Before we thought we couldn't grow anything, and now we happily harvest and eat our own delicio... See more

Rated 5 out of 5 stars

Love my plot at Roots Allotments, great idea and represebts good value for money. Love the fact that it is no dig and organic. Great to have tools and water on site. Plus free compost, seeds and seed... See more

Rated 5 out of 5 stars

Recently joined in north Staffordshire where acres of land is being sold for housing development and solar panels. And where council allotments are limited with huge waiting lists and sat on by the sa... See more

Rated 5 out of 5 stars

I've been a member of Bowshaw Dronfield since September 2024. I've learnt so much and continue to do so through all the online videos etc included in the reasonable monthly fee. Lots of different work... See more



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

389 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great support from Loz at the Telford site

I visited the Telford, Muxton site yesterday to get more info on the plots and how the subscription works. A really helpful guy, Loz, went through all of the arrangements and was very personable and clear. I'm now considering getting a plot when one becomes available.

5 March 2026
Unprompted review
Rated 5 out of 5 stars

Definitely recommend!

Absolutely love Roots! I have a double plot (soon to be expanded!) and it's my sanctuary! Had loads of produce last year, everything you need is provided, from tools and equipment to top soil, bark and manure, just bring some gloves and wellies and you're off! Highly recommend this place for people who need an escape, a fully functioning allotment site with everything provided for no start-up costs and a small monthly subscription, it's an absolute no-brainer! Come join us!

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic

Couldn’t rate Roots more highly, Catherine at Newbottle Fields and Kam have gone above and beyond in being helpful and finding the right plot for me and are always so cheerful. The site is beautiful with community and no dig at the heart, with a fantastic range of tools, compost, seeds and plug plants and manure all free to use. Couldn’t recommend more highly

24 February 2026
Unprompted review
Rated 5 out of 5 stars

I’ve absolutely loved my time with…

I’ve absolutely loved my time with Roots and am only stepping away due to a move. I cannot recommend this highly enough for anyone wanting to explore growing, but without the commitment or waiting list of a council allotment. Dave, the site manager at Stourbridge, is one of the most passionate and enthusiastic individuals I’ve ever met. Always a friendly face and willing to help those in need.

23 February 2026
Unprompted review
Rated 5 out of 5 stars

Roots are lucky to have Coxy!

So long Sugar Loafers... I am leaving Roots to head off to pastures new after being a member for two years. But I can't go without saying a MASSIVE thank you and farewell to our wonderful site manager at Sugar Loaf Fields, Dave Cox. He is so pleasant, motivating, helpful and accommodating and is truly the HEART of the thriving growing community in Stourbridge. You are a great bloke Coxy - and in the perfect job! Roots are lucky to have you! Wishing you all the best for the future and plenty of joyful harvests for everyone. Jane Thomas

18 February 2026
Unprompted review
Rated 1 out of 5 stars

We had a viewing booked for the…

We had a viewing booked for the Daffodil allotments in Chester today. We travelled with our children who want to start growing their own fruit and veg. We arrived a little bit early and nobody turned up. We tried to contact anyone from the website and got no replies. We also got stuck trying to leave the site as the grounds were so unkept and muddy. The car was completely stuck and a van which attended the grounds just ignored us and drive past. The fact nobody came to meet us or let us know the appointment was cancelled is a poor first impression. The site looked nothing like the pictures online and actually looked more of a waste ground than an allotment.

22 January 2026
Unprompted review
Rated 5 out of 5 stars

Allotment manager loz is great helpful…

Allotment manager loz is great helpful always got a smile. I was down on allotment other day sorting out a bit of drainage by my patch when he came he helped out n we chatted about things it was Great.😁👍

11 December 2025
Unprompted review
Rated 5 out of 5 stars

More than just a veg plot

I had seen rootsallotment advertised on social media repeatedly and read many people comment that it was too expensive, this put me off and so it took me a while before I finally decided to take the plunge and give it a go as it's not practical for me to grow at home due to my pets "trying to help". And I've no regrets. For your membership not only do you get a plot thats ready to go, seeds to start you off, annual compost top up and all the practical things needed to start growing, but most of all you get an amazing site manager in Loz. From the very first introduction meeting he makes you feel extremely welcome and at ease with his kind, relaxed, funny, and friendly manner. Not only is he helpful and informative where growing and maintaining your plot is concerned, he works very hard keeping everything onsite in check and making improvements. He creates a lovely community atmosphere which makes it a complete pleasure to join in and bring other family members along to events he organises. I always leave the site with a smile even if the weather isn't always as happy. Thank you Loz for all your time and effort, it is very very much appreciated

13 December 2025
Unprompted review
Rated 5 out of 5 stars

Roots Allotment - Muxton Meadows

Roots Allotment in Muxton is a fantastic place for anyone who enjoys growing their own produce or spending quality time outdoors. The site is well maintained, thoughtfully laid out, and has a genuinely welcoming atmosphere.

A special mention goes to Loz, who does a great job helping keep everything organised and running smoothly. His approachability and commitment really show and add to the strong sense of community across the allotment.

It’s a peaceful, relaxing space with well-kept plots and easy access, making it ideal for both beginners and experienced growers. The community spirit is second to none, with people always happy to share advice and support one another.

Highly recommended for anyone in the Muxton area looking for a well-run, friendly, and enjoyable allotment.

27 November 2025
Unprompted review
Rated 5 out of 5 stars

Loz is a friendly and approachable…

Loz is a friendly and approachable patch manager who gave us a warm welcome to the allotment. He’s always enthusiastic and puts a lot of effort into the events he runs, which really bring everyone together. We really appreciate his support and the positive atmosphere he creates!

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Muxton Meadows Roots allotments

Loz - our patch manager - is very friendly, knowledgeable and helpful. As a complete beginner, he instils confidence that we can sow - grow - in a no-dig allotment. He also organises events, maintains the equipment and provides plug plants (with planting instructions) in due season.

11 December 2025
Unprompted review
Rated 3 out of 5 stars

Nourishing habit if you can afford it

Growing organic food is such a beneficial hobby really, not just for your own health, but for the environmental and social value it carries.
I rented an allotment for a year, and was at no point affiliated with the press or privy to Roots internal affairs. There were some positives and some negatives regarding my experience.

Good things first! I tried out some interesting theories, received tools and seeds with the subscription, and enjoyed simply being outdoors, tending to beautiful plants who would then tend to me in return, by growing into a decent amount of crops. On my patch there was even a surplus of squash, cucumbers and potatoes, which I enjoyed sharing; it is worth mentioning the lovely sharing shelf, where I also picked up delicious pears and cauliflowers.

Some of the not so great aspects include racing pigeons close to the site (and probably helping themselves to your cabbage leaves), proximity to car traffic with its noise and air pollution, finding my well-secured insect nets slashed with a knife (a costly unkindness, as well as a disturbingly unsafe discovery), invasive marketing communications even though I was already a client, and, well, the people factor.

The people factor! This aspect was not suitable for me, but I think it might be a good idea for others maybe to rent a Roots allotment primarily as a way to socialize with other people, even if they’re not into agriculture per se - provided you can afford it in terms of time, energy, finance, and proximity to the site (or prepare to travel)

4 December 2025
Unprompted review
Rated 1 out of 5 stars

Untrustworthy

Company who think they are beyond the law, that planning permission and ecological surveys don't apply to them because they're all about pushing boundaries and 'good vibes'. Would love to believe they're in this to do a good thing but they obsfucate, ignore big concerns and issues (like red-listed, nesting birds), start developing entrances/car parks/fences etc they don't have permission for on bank holidays at 6am so they can't be stopped, ignore traffic issues, don't bother with ecological surveys and don't seem to care a jot about local residents concerns or the environment. Why not develop allotments in the heart of inner-city communities instead?

12 November 2025
Unprompted review
Rated 5 out of 5 stars

Incredibly helpful and warm welcome.

Root Allotments have been incredibly helpful from the very start. I had a small issue when signing up, which they resolved quickly and efficiently. Their email responses have always been prompt and genuinely helpful.

Lauren at the Gloucester allotment was especially welcoming. She took the time to chat in detail about the benefits of no-dig gardening and shared the exciting future plans for the site — including the current “mud entertainment,” which is all part of being on a brand-new allotment!

The whole process has been simple, enjoyable, and really encouraging. I can’t wait to see how my patch grows next year. Highly recommend!

25 November 2025
Unprompted review
Rated 5 out of 5 stars

I dealt with Kam

I dealt with Kam. He was super I have to say, extreamily knowleegable and explained how it all works, costs and runs and I was very impressed ...and I signed up immediatly . .. extreamily polite and impeccablely spoken.
Thank you x

28 November 2025
Unprompted review
Rated 2 out of 5 stars

Poor support lets down a fab idea

Great idea, but they need better support staff at head office. I have contacted them before about terms and conditions and they can be very curt. I have tried to change my card details on my account and it can't be done! So, I am having to email the company to find out how to do this. It's the basics that can break a business and they desperately need to address this.

29 November 2025
Unprompted review
Rated 5 out of 5 stars

Perfect for everyone

Such a great concept and welcoming people running it. So happy to have my own plot along with the support offered as part of the membership, the resources and Loz being such a friendly site manager.
As a first timer, everything roots does to help you set up makes everything so much less daunting. Locally sourced resources and just an investment into yourself and community

10 November 2025
Unprompted review

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