Contact form doesn't work, chat does not find your previous order nor a human to talk to, sending an email via said chat also does not result in any response from customer service thus far. Had ordere... See more
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Wrong color! Touchups stand out against intended colour, bike is new so no fading of original colour. Waste of money! Way better buying a white touchup pen.
Super quick delivery. Much quicker than promised. Read the reviews before I purchased and noticed a number of people saying the match is not exact. I can say this is fair. However, in my case, it... See more
Easy to find my particular bike using the search filters. They shipped immediately and apparently customs wasn’t too busy because it arrived early. The paint was SO close to the original color that yo... See more
Company details
Written by the company
Rotaris develops custom touch-up paint kits for a high quality bicycle repairs.
Contact info
Ravenswade 110, 3439 LD, Nieuwegein, Netherlands
- info@rotaris-paint.com
- rotaris-paint.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Easy to order and do business with
Easy to order and do business with. The instructions are straight forward and easy to do.
The colour is a good match but the…
The colour is a good match but the paint keeps coming off it doesn't seem to dry properly
Amazing customer service
Amazing customer service! I ordered Specialized Dove Grey. I decided to apply by airbrush but wasn’t sure which reducer/thinner was needed. When I called the representative offered to send reducer free of charge. He told me that they began including reducer on request after I had placed my order. The paint covers very well and matches spot-on when following manufacture’s reducing ratio. Would definitely order again!
Quality item
Item came pretty quickly for coming from the UK, and matched very close.
The color match was perfect!
Color match was excellent
Color match was excellent. Easy to lay down and I’m happy with how my paint repair turned out. I would buy from Rotaris again!
On time delivery
Perfect match for my bike and fast…
Perfect match for my bike and fast shipping! Could it be more happy
Fast delivery
Great service
Fast delivery. Great product - unfortunately the colour match was poor but great customer service answered all my enquiries and refunded my money
Very disappointed
Very disappointed I ordered a touch-up paint for my specialized. But the product never arrived, it is marked delivered but unfortunately I have nothing. No response from rotaris for this problem
Great products great price and delivery
The color seems exactly the same but...
The color seems exactly the same as my bike when I tested it on the cardboard box so I get confident to sand a little bit wider and do a bigger touch up repair and the color is not the same as on the card board box... its more pale.
Paint worked well
Paint worked well. Color match was almost perfect. I used an airbrush to apply the paint. Not sure I could have done as comprehensive of a job using the tiny brushes on the cap.
👍⭐️👍⭐️👍⭐️👍⭐️👍⭐️👍
Fast shipping exactly what I ordered
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