Rover.com | Pet Sitting Reviews 32,266

My experience has been awesome. Easy to schedule. Transparent fee structure. Great daily feedback with photos. Haylea has been terrific. This service reduces any anxiety of my pet being at home all day for those times one of us can’t be there.

Our Bailey had a great time with Irene.
Irene was flexible with our request times.

Easy to use online system, competitive prices, good selection of sitters, insurance and guarantee service backup through Rover

Amanda sent us pictures at different times showing what the girls were doing. We felt that Amanda was really into to girls.

We met Alyssa on Monday. Alyssa and Shay got along great.she went out of her way to accommodate us with a medical emergency - picked up and delivered Shay and kept us in the loop about everything. A stress free, happy experience from beginning to end.

I’m very happy with the dog sitter that I found on Rover.com. She sent frequent updates and pictures, and I came home to a happy and healthy dog. My dog didn’t want her to leave!

I really trusted the person I chose. She even came over a day early to meet my dog again even though she had already cared for her and cleaned up after she threw up.

Rover is great! My pet is happy and i found the best petsitter!

Bria was great!

My sitter (Mark B.) was great with my pet. 5+ Stars for him. Rover.com, however, was difficult to navigate when I had questions, went around in circles trying to find human contact for assistance, very frustrating! Couldn't claim a $10.00 credit for first time user, and their service fee of $50.00 plus tax on the whole service was not mentioned until check out. Do better!!

Recently looked after a dog who caused £100 of damage by chewing things in the house. Sent evidence to Rover who say it's not covered so you look after cats and dogs at your own risk.

The experience of hiring caretakers was okay, although unlike other apps, they do leave you in the lurch when people cancel or no-show (which happens a lot). I wish it was possible to save people or make lists. However, we stopped using when our walker contacted their customer service because of concerns about the amount of biodata they require service providers to share, she just wanted more information at hadn't made any decisions. However, without consulting her, they contacted me saying she wanted to cancel services immediately and closed her account. This was an unacceptable reaction that seemed deliberately retaliatory and caused a lot of problems for both her and us, so we stopped using the app.

We had an emergency and had to go to Asante in grants Pass and I was up at midnight trying to make plans for the next day and Rover came through immediately. I found someone to take care of my deaf Cairn terrier during the day while I was at the hospital with my husband. Amy was awesome.

Sitter we booked ditched us midway during the booking, mentally tortured the puppy, made all kind of reasons and issues with the puppy and also verbally/racially abused us and threatened to take our puppy back in less than 2 hours. We had to scramble to find different dog place on our own for the safety of our puppy. It took more than than 2 days for the puppy to come out of the traumatic experience she face with the sitter. Rover didn’t helped us at all during the experience and didn’t ensured safety/well being for our puppy even though they advertised 24/7 guarantee for everything so very very bad experience and probably never Rover again.

I booked 4 walks for my dog which totaled $120. Rover charged me $80 for the walks and a $22 service fee. If that is not bad enough, I've learned that they also take a cut of the dog walkers earnings. They also don't have anyway for you to speak with anyone if you want or need to. Is this the type of company you want to support?

My dogs have a really good time with Sally F. Her house is the only place I will bring my dogs for boarding.
Her communication is wonderful, I get pictures and updates at least twice a day. If anything comes up I know about it instantly! I have total peace of mind.

The service was safe and convenient. The app was easy to use.

I love that they have a thorough screening process; it makes finding top-notch dog sitters so easy!

Exactly what a needed in a pinch-a reliable, trustworthy and excellent dog walker for my pooch!

The fact that I did not worry at all about my pup is a good sign she was in the right place. Loved the daily photos, too!