ROVUX Footwear Reviews 

377
•
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Gorgeous shoes , amazing deals and excellent customer support team, My husband obsessed with these shoes so We have purchased 2. Mine was too big and I reached out to customer support team they respo... See more

Rated 1 out of 5 stars

Their shoes are not as advertised. Ordered from an instagram ad and was not provided with the correct style. I was never provided any order confirmation and when I received the wrong order style custo... See more

Rated 5 out of 5 stars

If the customer service industry needs a company to show how to set the bar high.... ROVUX is that company. I received my shoes today...to say that they didn't fit would be an understatement. I emai... See more

Rated 5 out of 5 stars

I bought a pair of sneakers which I think look amazing and definitely something we don’t see in other sneaker brands. It fits nice and feels good for everyday use. The company is very professio... See more

Company details

  1. Streetwear store

Written by the company

ROVUX Footwear strives to deliver flawless products that match the complexities of the evolving market in which it operates via one-of-one designs and an acute manufacturing process. The result: a seamless product


Contact info

4.0

Great

TrustScore 4 out of 5

377 reviews

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4.0

All reviews

(377)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Incredibly satisfactory resolution

Incredibly satisfactory resolution! I had a pair of shoes that didn't quite fit right. The Rovux Team offered to replace the pair with a different pair and didn't force me to go through the rigmarole of a return process. A+

23 December 2021
Unprompted review
Rated 5 out of 5 stars

Customer service is amazing!

Customer service is amazing, they helped me when I needed to get a different size shoe. They responded right away & the shipping is legit between 12-20 days. Overall I had a great experience with Rovux and the shoes are amazing!

23 December 2021
Unprompted review
Rated 5 out of 5 stars

This company has some of the most…

This company has some of the most unique sneakers I've ever seen.
The shoes are very comfortable out the well packaged bag. I own 5 pair and bought several pair for gifts. This company also has great Customer Service.

21 December 2021
Unprompted review
Rated 5 out of 5 stars

If the customer service industry needs…

If the customer service industry needs a company to show how to set the bar high.... ROVUX is that company.
I received my shoes today...to say that they didn't fit would be an understatement. I emailed to ask how to make a return/exchange and I included a photo of my feet next to the shoe for reference. I had an email reply in under 30 minutes, asking a few easy questions. Again in just a few minutes they had resolved the problem, and they are sending me a new pair! I can think of several companies that should take notes from ROVUX and their exceptional customer service professionals.

20 December 2021
Unprompted review
Rated 5 out of 5 stars

Gorgeous shoes, Amazing Customer Support Team

Gorgeous shoes , amazing deals and excellent customer support team, My husband obsessed with these shoes so We have purchased 2.
Mine was too big and I reached out to customer support team they responded right away and issued a new pair . Without having to deal with returning the old pair. We will be a lifetime customers thanks ROVUX can not wait to see your Brand expand.

18 December 2021
Unprompted review
Rated 5 out of 5 stars

The Rovux shoe I picked is so…

The Rovux shoe I picked is so awesome..great design and colors …
I ordered the wrong size but the company was very accommodating and quickly sent me a new pair in the correct size…
Love these shoes!

18 December 2021
Unprompted review
Rated 5 out of 5 stars

Your service is very good ,

Your service is very good, I am surprised that I get free shoes, I want to return the wrong size, but you can replace them for me, and there is no need to return them. The service is great, the shoes are good quality and cheap, and they look good. thank you so much

15 December 2021
Unprompted review
Rated 5 out of 5 stars

PERFECTION

Are the shoes comfortable? Definitely! Quality of the shoes? Great! Customer support? AMAZING BEYOND AMAZING! I don't know if luck was on my side when I emailed them but it almost seems like they're available 24/7 and they helped solve my problems with ease. I can definitely see success from this business and I will surely tell my friends and family about this company.

13 December 2021
Unprompted review
Rated 4 out of 5 stars

I ordered the shoes which came in too…

I ordered the shoes which came in too large. Rovux changed the size for me but not the color. I don't understand why the color couldn't be exchanged? I was disappointed that they wouldn't exchange the color. Sometimes online the color isn't truly displayed for us until we get them in person. When they arrive its somewhat different. To make the customer totally happy, they should not only exchange size but color as well!! But good prices and quality.

11 December 2021
Unprompted review
Rated 5 out of 5 stars

Ordered a pair of shoes

Ordered a pair of shoes, they delivered way faster than stated which was awesome. However, they were too big so I requested for an exchange , and they did it for me quickly over email and sent out the next pair right away!
Good service and nice shoes

9 December 2021
Unprompted review
Rated 5 out of 5 stars

I heard about ROVUX SHOES.

I heard about ROVUX SHOES.. WAS EXCITED TO GET MY PAIR OF SHOES.. ONLY 2 GET THE WRONG SIZE..EMAIL THE COMPANY ND THEIR SENDING ME A NEW PAIR.. HOPEFULLY IT DON'T TAKE A LONG TIME 2 GET THEM..

9 December 2021
Unprompted review

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