RPM Plumbing & Heating Limited Reviews 

502
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 116 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, describing it as highly efficient, reliable, and professional, with many noting prompt attendance, swift problem diagnosis, and thorough completion of work, often leaving premises clean and tidy. People frequently highlight the staff as friendly, polite, and knowledgeable, consistently going the extra mile to ensure customer satisfaction by providing clear explanations and respectful interactions. Many consumers also appreciate the sensible and fair pricing, describing the services as excellent value for money without compromising on quality or professionalism. Overall, people are very satisfied with the smooth, stress-free process and the consistent high standard of work provided.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its excellence from start to finish,... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, helpfulness,... See more

Price

Clients share positive opinions on price, with many reviewers expressing satisfaction with the fairness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ive not had hot water for 7 months, ive been scammed, then fooled again by another so called plumber, who took money, roughly assembled the heater and left it not working, leaking and a live electric... See more

Company replied

Rated 5 out of 5 stars

Tim came out at short notice and went above and beyond to resolve a badly leaking shower for our very elderly mother. It was late evening just before a bank holiday weekend and he was fantastic in so... See more

Rated 5 out of 5 stars

We had RPM Plumbing and Heating replaced an old tired boiler with a new combi and move it to another room. From quote to booking and carrying out the work, we found the service second to none. Rich w... See more

Company replied

Rated 5 out of 5 stars

Responded quickly to my message. RPM always carries out work required, this time an annual gas check, efficiently and swiftly. Report from tenant was also very positive. Price fair. Happy to reco... See more


Company details

  1. #20 of 96 best companies in Plumber
  2. #24 of 75 best companies in Central Heating Service
  3. #23 of 117 best companies in Heating service

Written by the company

Diamond Accredited installers of Worcester Bosch Boilers for Gas and Oil. All aspects of Heating undertaken, most Plumbing repairs too.


Contact info

4.9

Excellent

TrustScore 5 out of 5

502 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(502)

114 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Boiler fixed.

Asked for engineer to come out for problem with boiler , someone came same day and sorted the problem all working now.

22 May 2026
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

It’s always a pleasure to hear from happy customers. Thanks for 5 stars!

Rated 5 out of 5 stars

Pleased with work done

He explained work he was going to do.explained boiler could pack up so m8ght need new one.

21 May 2026
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

We’re so pleased to know you’re happy with our service. Thanks for your support!

Rated 5 out of 5 stars

Excellent

Excellent, friendly service and price. Boiler flue replaced very quickly and efficiently. Old flue and packaging taken away. Very pleased. Highly recommended.

1 May 2026
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

We’re delighted to know you’re happy with our work. Thanks for your review!

Rated 5 out of 5 stars

Good service.

16 May 2026
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

We’re so grateful for your positive review. Thanks for letting us know we’ve done well!

Rated 5 out of 5 stars

After having no hot water or heating…

After having no hot water or heating for nearly a week because of being messed about by an insurance appointed " heating engineer???" Who then deemed my old boiler Beyond economic repair I decided to call Richard, who I had used before, and he attended straight away and diagnosed the fault immediately. As the boiler was 18 years old I decided to replace it. I was given what I considered a fair price and agreed to the installation. This was done the next day again professionally and everything was left clean and tidy with all rubbish taken away. I would not hesitate to recommend RPM who is considering any work doing.

23 April 2026
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

We’re so pleased you’re happy with our service. Thanks for taking the time to leave a review.

Rated 5 out of 5 stars

The guys are helpful

The guys are helpful, answer questions, make recommendations and do what they can for the customer.
First class attitude.

8 May 2026
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

We’re thrilled to hear about your positive experiences. Thank you for the 5 stars!

Rated 5 out of 5 stars

Richard was very professional and made…

Richard was very professional and made sure everything was clear before servicing the boiler. He pointed out that the boiler had not been registered by the installer and therfore wasn't guaranteed. Fortunately Worcester
Bosch were very helpful and honoured the guarantee.

8 May 2026
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

We’re delighted to hear you’re satisfied with our service. Thank you for the fantastic review!

Rated 5 out of 5 stars

Great service

A speedy service, came the next day on time and great banter with Richard, replaced pump and kept area nice and clean, would definitely recommend this company

21 April 2026
Rated 5 out of 5 stars

Service above and beyond

Tim came out at short notice and went above and beyond to resolve a badly leaking shower for our very elderly mother. It was late evening just before a bank holiday weekend and he was fantastic in sorting it out and bringing peace of mind to a 99 year old (and her family).
Thanks Tim/RPM. Excellent!

3 April 2026
Rated 5 out of 5 stars

Annual Gas Check

Responded quickly to my message. RPM always carries out work required, this time an annual gas check, efficiently and swiftly. Report from tenant was also very positive. Price fair. Happy to recommend this company and will continue to use again.

14 April 2026
Rated 5 out of 5 stars

Great service

Great service. The engineer turned up on time and carried out the boiler service efficiently. Left everything clean and tidy. Would definitely use again.

9 April 2026
Rated 5 out of 5 stars

Leaking shower for 99 year old

We had an urgent problem with my (very) elderly mum's leaking shower, which Tim from RPM came to fix. This was late on a Thursday, just before the bank holiday. He was very good and went above and beyond to go and get the necessary part, even though it was 7.30pm in the evening. He then returned and fixed and I can't thank him and Richard enough for their help. My mum's nearly blind so this was a massive situation that they helped resolve. Thanks guys.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Great service as usual at a good price

Great service as usual at a good price. Would definitely recommend.

30 March 2026
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

It’s always a pleasure to hear from satisfied customers. Thank you for your recommendation and 5 stars!

Rated 5 out of 5 stars

Great service

Great service, good price and nice people

21 March 2026
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

Thanks for sharing your experience. We’re delighted you’re happy with our service, price and people!

Rated 5 out of 5 stars

highly recommend 5*

had had some bad experience with plumbers I can say to say he was like a breath of fresh air highly
recommend

16 March 2026
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

We appreciate your 5 star feedback! It’s fantastic to know our service met your expectations. Thanks for choosing us!

Rated 5 out of 5 stars

Fantastic job!

Fantastic job! Richard was really great to work with and the gentleman who came to fit the new boiler (also called Richard) was so easy and polite, the boiler works so well, I would thoroughly recommend RPM Plumbing & Heating, defiantly 5*.

18 March 2026
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

Your 5 star feedback is greatly appreciated. Thank you for letting us assist you and sharing your positive experience!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look