Ive not had hot water for 7 months, ive been scammed, then fooled again by another so called plumber, who took money, roughly assembled the heater and left it not working, leaking and a live electric... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Tim came out at short notice and went above and beyond to resolve a badly leaking shower for our very elderly mother. It was late evening just before a bank holiday weekend and he was fantastic in so... See more
We had RPM Plumbing and Heating replaced an old tired boiler with a new combi and move it to another room. From quote to booking and carrying out the work, we found the service second to none. Rich w... See more
Company replied
Responded quickly to my message. RPM always carries out work required, this time an annual gas check, efficiently and swiftly. Report from tenant was also very positive. Price fair. Happy to reco... See more
Company details
- #20 of 96 best companies in Plumber
- #25 of 75 best companies in Central Heating Service
- #23 of 117 best companies in Heating service
Written by the company
Diamond Accredited installers of Worcester Bosch Boilers for Gas and Oil. All aspects of Heating undertaken, most Plumbing repairs too.
Contact info
12 Holmwood Avenue, DY11 6DA, Kidderminster, United Kingdom
- 07813684173
- rpm.richardmonger@gmail.com
- rpmplumbingandheating.com
4.9
Excellent
502 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I didn’t have to wait
I didn’t have to wait. The engineer came on time and was very helpful, efficient and a nice and friendly person.
He cleaned up after him and explained how the boiler works
I would definitely recommend them.
16 March 2026
Reply from RPM Plumbing & Heating Limited
Your positive experience is what we aim for every time. Thank you for your kind words and 5 star review!
Excellent service
Excellent service didn't have to for our problem to be solved fast and efficient would recommend this company
12 March 2026
Reply from RPM Plumbing & Heating Limited
Thanks for your amazing feedback and 5 star review!
Reply from RPM Plumbing & Heating Limited
Your feedback is greatly appreciated. Thanks for your support and 5 star review!
Friendly reliable service
10 March 2026
Reply from RPM Plumbing & Heating Limited
Thanks for taking the time to leave such great feedback. We’re so pleased to help!
Rich at RPM Plumbing & Heating is…
Rich at RPM Plumbing & Heating is absolutely fantastic. He’s been a real lifesaver on several occasions. He’s incredibly knowledgeable, honest, trustworthy and efficient. I’ve used Rich many times and his work ethic is second to none. It’s rare to find someone so reliable and straightforward, and his honesty is hugely appreciated. I’ve already recommended him to friends and family and will continue to do so.
9 March 2026
Reply from RPM Plumbing & Heating Limited
It’s always a pleasure to hear from happy customers. Thanks for the 5 stars and great feedback!
Excellent team work
Very nice team.Polite and on time.Work up to standard, gas boiler serviced and 2 toilets repaired.
Third year here and always good service.
26 February 2026
Reply from RPM Plumbing & Heating Limited
We’re delighted to know you’re happy with our work. Thanks for your review and repeat custom!
A very efficient and quick response to…
A very efficient and quick response to my heating problem which was much appreciated.
Many thanks Richard.
27 February 2026
Reply from RPM Plumbing & Heating Limited
We’re so pleased to know you’re happy with our service. Thanks for your support and 5 star review!
Reply from RPM Plumbing & Heating Limited
Your feedback brightens our day! Thanks for your support and your fantastic 5 star review!
Fantastic
Richard did a fantastic job. His communication was spot on. He was reliable, polite and friendly. I would highly recommend.
26 February 2026
Reply from RPM Plumbing & Heating Limited
We’re so pleased you’re happy with our service. Thanks for your fantastic 5 star review!
Great service as always
Great service as always. Richard is a highly skilled professional and always does an outstanding job.
18 February 2026
Reply from RPM Plumbing & Heating Limited
It’s always a pleasure to hear from our satisfied and loyal customers! Thank you for your 5 star review!
Quick and friendly responce
15 February 2026
Reply from RPM Plumbing & Heating Limited
Your support means everything to us! Thanks for the 5 stars and for being a valued customer!
Reply from RPM Plumbing & Heating Limited
Thanks for your wonderful review! We’re so glad we could help!
Consistently friendly, knowledgeable and reliable
Richard was recommended to us by a friend. He is consistently friendly, helpful, knowledgeable, and very reliable for all CH and plumbing work. I've been using his company for several years now, during which time he has maintained our CH, and installed a new boiler and undertaken plumbing work for our daughter. All work done efficiently and to a high standard. Highly recommended!
19 February 2026
Reply from RPM Plumbing & Heating Limited
What a fantastic 5 star review, thank you! We look forward to helping you again in the future!
Excellent service
Excellent service, very professional and super fast communications.
Would highly recommend.
18 February 2026
Reply from RPM Plumbing & Heating Limited
What a fantastic review—thank you! We look forward to helping you again in the future!
Reply from RPM Plumbing & Heating Limited
Thank you for your kind feedback! We’re so pleased to see your positive review. Thank you!
We recently had a new boiler installed…
We recently had a new boiler installed and I honestly couldn’t be happier with the service from start to finish. The whole process was smooth, professional and completely stress-free.
The engineers arrived on time, were polite and respectful of our home, and left everything clean and tidy afterwards. They explained how everything works and made sure we were confident using the new system before they left.
The boiler itself is working perfectly – our home heats up quickly and efficiently, and it’s noticeably quieter than our old one.
I would highly recommend this company to anyone looking for a reliable, professional installation. Excellent service and great value for money!
10 February 2026
Reply from RPM Plumbing & Heating Limited
We’re so pleased you had a great experience! Thanks for sharing your thoughts and recommending RPM!
Reply from RPM Plumbing & Heating Limited
Thanks for the five stars! We’re always here to provide top-notch service. See you next time!
Great company
I have used this company for several years. They are always professional, frienfmdly, reliable, do a good job and are competitively priced.
15 February 2026
Reply from RPM Plumbing & Heating Limited
Thanks for your amazing feedback! It’s a pleasure working for you.
Very efficient
A great company, have used them for a few good years, very efficient and reliable
10 February 2026
Reply from RPM Plumbing & Heating Limited
It’s always a pleasure to hear from satisfied customers. Thanks for letting us know we did a good job!
Excellent service, Great Company
Excellent service, Boiler was fitted the day agreed, no mess all packaging taken away. Big Richard and little Richard are both friendly and professional guys. Booked in to do another job now so very impressed would highly recommend
6 February 2026
Reply from RPM Plumbing & Heating Limited
We’re so pleased you’re happy with our service. Thanks for taking the time to leave a review!
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