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rubyhammer.com Reviews 272

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TrustScore 4.5 out of 5

4.7

Beauty product supplier
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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting their excellent quality and ease of use. Many people appreciate the smooth texture and moisturizing properties of the lip serums, while the mascara is frequently lauded for its ability to lengthen and separate lashes without clumping. Consumers also commend the efficient delivery service, noting quick arrival times and secure packaging. However, some customers experienced issues with their orders not arriving or with slow delivery. A few people also mentioned issues with incorrect charges and had difficulty reaching customer service.

What people talk about most

Product

Consumers express high satisfaction with the products, particularly praising the mascara for its ability to... See more

Quality

Clients share positive opinions on quality, consistently praising the products. Many reviewers highlight the... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the quick delivery times,... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers found the ordering process easy... See more

User experience

Customers had positive experiences with user experience. Many reviewers found products easy to use and apply,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The tracking wasn’t showing up for my purchase. Contacted customer service who advised it seemed to have gone missing in the Royal Mail system and sent me a replacement. She advised if the original it... See more

Rated 5 out of 5 stars

The products and service can’t be faulted. Very pleased with both. I purchased Lip Serum Nude. I’ll be reordering this product, so moisturising and natural. Cheek Colour Nude. Not sufficien... See more

Rated 5 out of 5 stars

Best mascara I’ve ever tried for my very pale eyelashes. Wand is fantastic. Great idea to incorporate eyebrow gel in the same wand. Great service, considering I ordered over the holiday period. Many t... See more

Rated 5 out of 5 stars

The lip serums are my go to favourite! Nude colour was my favourite but now dark nude just gets the number one spot! All are so easy to apply anywhere anytime. The texture is smooth,moisturising and s... See more

Company details

  1. #90 of 219 best companies in Beauty product supplier
  2. #28 of 53 best companies in Beauty Products Wholesaler

Written by the company

Designed by an artist, made for you. Makeup Artist Ruby Hammer MBE has distilled her 35+ years in the beauty industry to create an award-winning range of makeup and accessories. Designed to simplify your routine, putting you in control of your beauty. “Abandon the rules. True beauty is not defined by age, colour, size or sex. Personality and self-confidence create individual beauty.” – Ruby Hammer MBE, Creative Director & Founder

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

272 reviews

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Rated 5 out of 5 stars

This mascara is what I’ve always looked…

This mascara is what I’ve always looked for as having very fair eyelashes the brush is perfect & I feel that it gives my lashes the perfect amount of mascara, please don’t stop making this product & the eyebrows serum is a great addition too. 10/10 😀

25 November 2024
Rated 3 out of 5 stars

Had high hopes for this product but was…

Had high hopes for this product but was quite disappointed. The colour is divine but the consistency is too mushy, it just kept breaking off on my lips whenever I applied it. I kept it at room temperature but now going to have to keep it in the fridge!

30 September 2024

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