Rugby Box Reviews 

256
TrustScore 3.5 out of 5

3.5

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Rated 3 out of 5 stars

I ordered international tracked delivery but no tracking code was provided. I tried to contact them several times without reply until several days passed. They committed to provide the tracking cod... See more

Rated 1 out of 5 stars

Ordered a junior club shirt mystery box on 23rd April and still not received it and no communication as to why there is a delay. Despite emails and messages on Tik Tok to them asking where it is we ha... See more

Rated 5 out of 5 stars

From my first box I have been impressed with every item I have received! I originally signed up thinking “I’ll try one and see what it’s like” with full intention of cancelling, but I have not looked... See more

Rated 5 out of 5 stars

First purchase and very pleased. Well packaged with no unnecessary plastic. Lovely items (2x boot bags). Great price. I had an email to let me know they were waiting on more stock and my parcel w... See more

Company details

  1. Rugby Shop
  2. Rugby
  3. Football shop

Written by the company

Rugby Box is the one stop shop for Rugby players. Your Passion. Delivered.


Contact info

3.5

Average

TrustScore 3.5 out of 5

256 reviews

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No history of asking for reviews

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3.5

All reviews

(256)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Order was delivered as fast as they could given the Royal Mail strikes.
I mistakenly ordered the wrong size but rugby box responded to me very quickly and assisted in a return and replacement very quickly. Excellent service. They reply very quick. Would recommend this site

6 January 2023
Rated 5 out of 5 stars

Ordered 2nd December

Ordered 2nd December, delayed slightly because of postal strikes,
Everything arrived well packed with complimentary gift added, great service

2 December 2022
Rated 5 out of 5 stars

Great customer service

Great customer service, very responsive. Order 2 shirts by accident and as soon as I realised and asked them to cancel one it was done and refunded.
Highly recommended using them.
Thanks.

20 October 2022
Unprompted review
Rated 5 out of 5 stars

First purchase and very pleased

First purchase and very pleased. Well packaged with no unnecessary plastic. Lovely items (2x boot bags). Great price.

I had an email to let me know they were waiting on more stock and my parcel would be dispatched a few days later than planned, but it actually arrived just 2 days later, quicker than I expected. Would definitely recommend and will be a returning customer.

1 September 2022

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