Rugby Nut Reviews 

377
TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Following on from my last review that has gone unnoticed by this dreadful company. No stars minus 10 is what should be cited here. I challenge those positive reviews to honestly put their hands up if... See more

Rated 4 out of 5 stars

Rugby Nut use Gildan t-shirts, my personal favourite, which are excellent quality and I know the fit. I like the designs, as an ex-player. The only reason for the dropped star is their returns polic... See more

Rated 5 out of 5 stars

We have ordered tee shirts for a rugby- mad grandson twice from this company. The tee shirts are excellent quality and arrived quickly. Would absolutely recommend this company for unusual rugby clothi... See more

Rated 5 out of 5 stars

Have used this company a couple of times now as they offer quite unique “rugby” merchandise. Used as gifts for rugby mad grandkids and have been happy with both website, ordering, delivery, and produc... See more

Company details

  1. Clothing Shop
  2. Printed clothing store

Written by the company

An online Shop selling t-shirts, hoodies and other clothing, drinkware and housewares for Rugby players, their families and friends.


Contact info

3.5

Average

TrustScore 3.5 out of 5

377 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.5

All reviews

(377)

27 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

great quality items

i ordered a a christmas sweater plus 2 other items it arrived on time i found it easy to order would definitely recommend them has the items are off good quality

6 November 2025
Unprompted review
Rated 5 out of 5 stars

Sweatshirts

Had a frustrating start with this company in trying to exchange items, but resolved after a bit of "detective"work. Qualityof items is good but would advise ordering next size than regular size as the sweatshirts are smaller than stated.

4 November 2025
Unprompted review
Rated 5 out of 5 stars

My delivery

Ordered two tops on the 18th of August and they were delivered on Wednesday the 20th, this was excellent service from Rugby nut, especially when I requested the items to be delivered no later than the 22nd. High quality T-shirts and service, great company.

25 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Gear

Can’t speak highly enough of the product quality and service I received.
Would have no problem recommending Rugby Nut if you want a quality product.

16 July 2025
Unprompted review
Rated 5 out of 5 stars

Good product

Good product, sizing is correct, bought 4 shirts from Rugby Nut. Quick delivery.

4 July 2025
Unprompted review
Rated 1 out of 5 stars

I have tried to contact Rugbynut on…

I have tried to contact Rugbynut on several occasions as I have also received 2021 T-shirts. Only received email acknowledging receipt but no further contact despite request via Facebook and email due to number being engaged! This was my second purchase for two t-shirts so have spent quite a bit of money with them. Very poor customer service!

18 June 2025
Unprompted review
Rated 1 out of 5 stars

I ordered a 2025 British & Irish lions…

I ordered a 2025 British & Irish lions t-shirt for my son. Received 2021. No reply from emails only confirmation of receipt, telephone number continuously engaged. They’re a rubbish company. Also noticed they have taken down their Facebook page probably because of all the negative comments.

6 June 2025
Unprompted review
Rated 5 out of 5 stars

No problem whatsoever

I was reluctant to buy after reading the poor reviews but my husband loved the lion so I risked it. So glad I did because it was fine, and I’ve since ordered another one. Good quality cotton and a unique print.

14 June 2025
Unprompted review
Rated 1 out of 5 stars

Order never received

The company said they dispatched my parcel how ever the parcel never been delivered (still waiting ☹️)
I contacted them and they reply was dont not send emails because you will go at the back of the cue which was over a week ago which they have no customer service and it seems that i wasted £52

15 May 2025
Unprompted review
Rated 1 out of 5 stars

ON LINE RUGBY FAN SCAM RugbyNut SHOP

Good quality product.Bought 2 t-shirts. 1 was damaged and have tried to send it back with no response by e-mail or telephone on how to do this.It is obviously a con company and need's a visit from the Beekeeper.???

11 June 2025
Unprompted review
Rated 1 out of 5 stars

Appalling service

Appalling service - order was cancelled and receipt to confirm receipt of cancellation request. No further contact, order dispatched (even though it was cancelled) and money taken from my account. Phone numbers do not work and no one responds to any email sent. Clearly a company I would nether use again or recommend. If you need my £25.00 that much then so be it. Really annoyed - company claims to be family run blah blah blah - just another scammer out for all they can get. DO NOT USE THIS COMPANY

8 June 2025
Unprompted review
Rated 3 out of 5 stars

Disappointed.

I bought 2 T-Shirts and upon delivery found one was for 2021 Lions. Obvioiusly my fault for not getting my magnifying glasses out to see the different date. Also that the 2 shirts were the same price one of which is 4 years old.

Good quality though

29 May 2025
Unprompted review
Rated 5 out of 5 stars

Just recently ordered a 2025 British…

Just recently ordered a 2025 British and Irish lions t shirt came quicker than expected quality very good and a perfect fit this is the 2nd time of placing an order very easy to follow website and never any trouble top marks good company to deal with 👍

29 May 2025
Unprompted review
Rated 1 out of 5 stars

Men’s Jumper sizing is not accurate! Exchange policy non existent.

Beware the published jumper sizing is incorrect and my requests for an exchange were ignored!
Purchased a jumper before Christmas for my 12 year old. Measured him, as he’s growing fast, consulted the size guide and ordered. The jumper was too small in the arms/body and when I measured it was several cm smaller than the published sizes. Emailed immediately, waited. Emailed again in January, no reply. In the end sent an ultimatum that if I didn’t hear I’d have to raise a dispute with my credit card company. That’s what I had to do. Like to support UK businesses but would not buy from here again. Their refund/exchange policy is not honoured.

12 December 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look