Rugby Nut Reviews 

379
TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

I have now bought 2 T-shirts in the last 3 weeks from Rugby Nut and I have been delighted with the whole experience. Both items arrived within 5 days of the order being placed. I’m a great believer in... See more

Rated 1 out of 5 stars

Do not purchase from this company. They trade on what is displayed but in actual fact their tee shirts are total rubbish. Along side that is their non existent trading standards. They have no custome... See more

Rated 4 out of 5 stars

Rugby Nut use Gildan t-shirts, my personal favourite, which are excellent quality and I know the fit. I like the designs, as an ex-player. The only reason for the dropped star is their returns polic... See more

Rated 5 out of 5 stars

We have ordered tee shirts for a rugby- mad grandson twice from this company. The tee shirts are excellent quality and arrived quickly. Would absolutely recommend this company for unusual rugby clothi... See more

Company details

  1. Clothing Shop
  2. Printed clothing store

Written by the company

An online Shop selling t-shirts, hoodies and other clothing, drinkware and housewares for Rugby players, their families and friends.


Contact info

3.6

Average

TrustScore 3.5 out of 5

379 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.6

All reviews

(379)

29 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

TOP QUALITY PRODUCTS AT GREAT PRICES

TOP QUALITY PRODUCTS AT GREAT PRICES, DELIVERY VERY EFFICIENT. WOULD HAVE A DIFFICULT JOB FINDING A COMPANY SO CARING ABOUT THEIR CUSTOMERS. KEEP UP THE GOOD WORK PEEPS AND YOU WILL FOREVER HAVE MY CUSTOM.

10 January 2023
Unprompted review
Rated 5 out of 5 stars

I have ordered a few items from…

I have ordered a few items from rugbynut over the past few years. The quality has been great, delivery fantastic. The recipients have loved the items and still wear them. I have again this year ordered items for gifts as so happy with the items and service. Would highly recommend.

19 December 2022
Unprompted review
Rated 1 out of 5 stars

Avoid ordering from this company!!

Ordered a jumper and paid extra for swift delivery. Still not received despite several attempts to chase my order via email. No response from company apart from several marketing emails trying to sell more products.!! Still advertising for Christmas delivery on Instagram when they clearly cannot meet existing orders. I so wish I had checked out the reviews before paying my money, which was swiftly taken from my account 😡😡

9 December 2022
Unprompted review
Rated 1 out of 5 stars

I should have checked reviews on Rugby…

I should have checked reviews on Rugby Nut before I placed order. Problem with my item and as many others have noted - no response from Rugby Nut! That’s a bit of a turnaround from them as when I left the item in my ‘basket’ for a couple of days I was bombarded with emails from them persuading me to complete purchase. Buyers beware - avoid Rugby Nut at all xosts

6 December 2022
Unprompted review
Rated 1 out of 5 stars

DONT BUY FROM THIS SITE

Jumper arrived very promptly however it was too small I have sent SIX emails to these people and had no reply, also phoned multiple times only to be told they are working from home due to Covid ???However I have received an email bribing me with 10% off my next order to write a good review.
RICHARD - I will give you a good review once you do what you say you will do and forward your returns information.

1 November 2022
Unprompted review
Rugby Nut logo

Reply from Rugby Nut

Hi Andy,

Please read the terms of return on our website.

I appreciate the frustration but we DO NOT offer returns/refunds/exchanges for incorrect size selection. You can find the full article here: https://rugbynut.co.uk/policies/refund-policy

We are a print on demand company, we don't hold stock and are not setup for returns.

Sorry for any disappointment caused.

Rated 1 out of 5 stars

Avoid at all cost

Ordered a Xmas jumper based on their size chart, when it arrived it was too small, I measured it & was 4ins smaller than their size guide. I have since emailed & even tried to call to arrange a return & not had a response. Jumper was dispatched quickly customer service appalling.
Been told the issue as now been resolved, I have to question how as I still haven’t done my return & STILL waiting for the Return address. My best advice avoid this company

3 November 2022
Unprompted review
Rugby Nut logo

Reply from Rugby Nut

Hi Samantha,

Sorry to hear your disappointment. I undserstand the issue has already been resolved.

Hopefully we will see you again and we can improve on this score.

Louie

Rated 1 out of 5 stars

Do not buy from this website

I ordered the wrong size and emailed them straight away. I received an auto reply then nothing until an email saying they were despatching the jumper. How can the "made to order" item be made and despatched before an email is read and responded to?
Several emails and calls later I have the wrongly sized item but no way to return it.
I would not recommend this web site at all, the products may be OK but the customer service is non-existent if things go wrong.

22 October 2022
Unprompted review
Rugby Nut logo

Reply from Rugby Nut

Hi Emma,

Please read the terms of return on our website.

I appreciate the frustration but we DO NOT offer returns/refunds/exchanges for incorrect size selection. You can find the full article here: https://rugbynut.co.uk/policies/refund-policy

We are a print on demand company, we don't hold stock and are not setup for returns.

Sorry for any disappointment caused.

Rated 5 out of 5 stars

TopScrummy dad

Ordered a TopScrum t-shirt for Father’s Day, arrived in plenty of time . Top quality material and true to size . Gift went down a treat (was for my rugby/top gun mad partner from his step-daughter)

2 July 2022
Rated 5 out of 5 stars

Excellent quality!

I have bought many tshirts and hoodies from you - probably 6 or 7 at least - and have never been disappointed with any of them. Brilliant quality and the printing is absolutely excellent. Thank you!

19 June 2022

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