Rugby Nut Reviews 

378
TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

Do not purchase from this company. They trade on what is displayed but in actual fact their tee shirts are total rubbish. Along side that is their non existent trading standards. They have no custome... See more

Rated 4 out of 5 stars

Rugby Nut use Gildan t-shirts, my personal favourite, which are excellent quality and I know the fit. I like the designs, as an ex-player. The only reason for the dropped star is their returns polic... See more

Rated 5 out of 5 stars

We have ordered tee shirts for a rugby- mad grandson twice from this company. The tee shirts are excellent quality and arrived quickly. Would absolutely recommend this company for unusual rugby clothi... See more

Rated 4 out of 5 stars

If you want unusual rugby related merchandise then this is the perfect site. The packaging is brilliant. In the past I have ordered mugs from other places, the majority of which were badly damaged wh... See more

Company details

  1. Clothing Shop
  2. Printed clothing store

Written by the company

An online Shop selling t-shirts, hoodies and other clothing, drinkware and housewares for Rugby players, their families and friends.


Contact info

3.5

Average

TrustScore 3.5 out of 5

378 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.5

All reviews

(378)

28 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Customer service

Had a problem with a product I ordered. The customer service (from Saran) was absolutely amazing. Delighted with my order. Thank you Rugby Nut.

6 February 2023
Unprompted review
Rated 5 out of 5 stars

I have now ordered twice

I have now ordered twice from Rugby Nut and been happy both times. This last times I ordered 3 Hoodies 2 for my Adult Grandsons and 1 for my Daughter all for the Rugby 6 Nations Fabulous Quality and sizing so pleased with them. Delivery was on time also.

9 February 2023
Unprompted review
Rated 4 out of 5 stars

Good product and excellent customer service

My grandson ordered a Six Nations hoodie for his dad's birthday but the wrong size arrived. On contacting the company they immediately printed and sent the correct size within five days. So pleased with their response and goods were good quality. They also let my grandson keep smaller one which delighted him. Altogether a good experience.

3 February 2023
Unprompted review
Rated 2 out of 5 stars

I have twice ordered sweatshirts in 2xl…

I have twice ordered sweatshirts in 2xl and received 2 sweatshirts in the wrong size (xs) and one in the wrong colour.
They appear good quality and have delivered swiftly- it is a shame they cannot actually send what was ordered.
Each of my three emails requesting have been auto acknowledged- but no other response to guide on replacement, returns or refunds. This lack of customer care will ultimately impact on their business.

10 January 2023
Unprompted review
Rated 1 out of 5 stars

Poor customer service

I’m giving one star for appallingly customer service. I have emailed them 4 times and no response. The Christmas jumper I ordered didn’t turn n up in time for Christmas. I know there was a postal strike but it took much longer than stated for the jumper to be made and go through the QA process ultimately meaning that it got stuck in the middle of the strike. I will not be rushing back to make any further orders or recommending to friends and family which is a shame as I was really pleased with the product and they would have had a customer for life

11 November 2022
Unprompted review
Rated 1 out of 5 stars

Terrible quality prints

Terrible quality prints, after first wash (following instructions) it's begun to peel off. Wish I could attach the photo's!

Ordered on 14th Dec - paid extra to ensure delivery before Christmas as stated on website, they were still sending out advert emails saying order on 17th for delivery before xmas. Arrived on the 28th Dec.

Emailed over a week ago and still no response.

28 December 2022
Unprompted review
Rated 5 out of 5 stars

TOP QUALITY PRODUCTS AT GREAT PRICES

TOP QUALITY PRODUCTS AT GREAT PRICES, DELIVERY VERY EFFICIENT. WOULD HAVE A DIFFICULT JOB FINDING A COMPANY SO CARING ABOUT THEIR CUSTOMERS. KEEP UP THE GOOD WORK PEEPS AND YOU WILL FOREVER HAVE MY CUSTOM.

10 January 2023
Unprompted review

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