Had a delivery problem which Runners sorted out very quickly. I would add it was not there problem but they helped anyway. Also extremely impressed with the Invisible door, not the easiest thing to a... See more
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I had a bathroom door that slides into a wall pocket and one of the rollers had split, so the door was very noisy and would jam. I found the replacement at Runners, (different type to that originally... See more
Company replied
Very happy with the support from Runners. The door slide system they supplied was good quality and works very well. Also, the packaging had got damaged in transit resulting in some of the parts being... See more
We recently purchased a sliding door system for some cabinetry we manufactured. Sliding door systems are my pet hate as they're normally either over complicated, poor quality or over priced. This wa... See more
Company replied
Company details
Written by the company
Runners is a forward thinking, dynamic company based in the heart of England. We have progressively developed a range of sliding door systems, unparalleled for their durability, versatility and simplicity. Uv, easy to install and offer the best value for money. We recognise that customer service is of utmost importance in today’s busy commercial market. To this end Runners has an ongoing programme of continual improvement based on customer feedback. We carry large stocks to enable us to rapidly respond to customer needs. For special requirements and advice our in-house design team is available to help. Whatever your application there’s a Runners system that provides the solution.
Contact info
Signal Hill, MK18 4BU, Buckingham, United Kingdom
- 01280 822288
- runners-uk.com
4.7
Excellent
108 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
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Excellent service
prompt response on telephone, well informed and unhurried adise re products. efficient order and delivery
21 November 2024
Reply from Runners Sliding Systems
We're always happy to help our customers Richard, glad to hear of your experience.
Regards,
The Runners Team
Quality product, quick shipping and good commication.
Quick and efficient communication when I had questions. The product (bi-folding doors system) was delivered promptly and was of good quality.
12 November 2024
Reply from Runners Sliding Systems
Fantastic to hear of your experience Liam. Many thanks for your review.
Regards,
The Runners Team
Great product and support
15 November 2024
Reply from Runners Sliding Systems
Many thanks for your review Dave.
Regards,
The Runners Team
Reply from Runners Sliding Systems
Hi Peter,
Many thanks for your review.
Regards,
The Runners Team
Good customer service
I ordered a sliding door mechanism but unfortunately was unable to find a compatible door, so it had to be returned. No issues with the product, which was of good quality. I had initially taken issue with the costs of returning the product and re-stocking, but the customer service team were very helpful and attentive in rectifying this promptly and with care. Friendly and helpful staff. Ultimately if were found a compatible door, we would have kept the product.
30 October 2024
Reply from Runners Sliding Systems
Dear Kulraj,
Many thanks for your review. One of team will be in touch to discuss this issue further. In the interim our delivery details can be found on the following page of our website: https://www.runners-uk.com/delivery-return-refund-policy/.
Regards,
The Runners Team
Reply from Runners Sliding Systems
Thank you for your review Andrew.
Regards,
The Runners Team
Good product delivered on time
7 October 2024
Reply from Runners Sliding Systems
Great to hear and thank you for your review Fintan.
Regards,
The Runners Team
Reply from Runners Sliding Systems
Thank you Paul, good to hear everything was to your satisfaction.
Regards,
The Runners Team
Terry
Easy to order.
Information off the product was easy to follow.
“Does exactly what it says on the tin”
23 September 2024
Reply from Runners Sliding Systems
Thank you for your review Terry.
Regards,
The Runners Team
Reply from Runners Sliding Systems
Thank you for your review. Good to hear everything came as expected.
Regards,
The Runners Team
My greenhouse doors
My greenhouse doors. Now run So smoothly. A good quality product
26 September 2024
Reply from Runners Sliding Systems
Hi John, thank you for your great review.
Regards,
The Runners Team
Reply from Runners Sliding Systems
Thanks for the review Stephen.
Regards,
The Runners Team
Reply from Runners Sliding Systems
Thank you for your great review Ralph.
Regards,
The Runners Team
Excellent invisible tracking door .
Excellent invisible tracking door .
Amazing system
Many Thanks
21 August 2024
Reply from Runners Sliding Systems
Many thanks for your review Alicia, great to hear everything was to your satisfaction.
Regards,
The Runners Team
Reply from Runners Sliding Systems
Thank you for your fantastic review Graham.
Regards,
The Runners Team
Reply from Runners Sliding Systems
Thanks for your review Peter, good to hear your order got to you quickly.
Regards,
The Runners Team
Product was easy to set up
Product was easy to set up, prompt delivery & nothing missing, will definitely use again.
14 June 2024
Reply from Runners Sliding Systems
Thank you Andy for your great review!
Regards,
The Runners Team
Good product
Good product, good at understanding of needs. If doing bespoke then you should the weight of panels and thickness dimensions.
5 June 2024
Reply from Runners Sliding Systems
Thank you Mark, glad we could help you through your project.
Regards,
The Runners Team
Good system, just needs better fitting instructions
Arrive within time scale, but fitting instructions were very poor. I did contact the company & they were more than happy to help my kitchen fitter, but he didn’t want their support, so just hope it’s fitted ok.
10 May 2024
Reply from Runners Sliding Systems
Thank you for your review. Our team will look into this asap, note that we are always on-hand to lend support with any Runners sliding solution.
Regards,
The Runners Team
Reply from Runners Sliding Systems
Thanks Steve for your great review.
Regards,
The Runners Team
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