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Rated 1 out of 5 stars

Rvinyl sent me a defective product. Attempted to blame me for it. They made no attempts to clarify or offer a solution. It turns out a quick internet search will show that this is pretty standa... See more

Rated 1 out of 5 stars

Ordered Oracal 951 vinyl in gold.... Immediately realized I needed gold pyrite.... So I emailed them immediately to no return email for days... Vinyl had already shipped but they still refused to r... See more

Rated 1 out of 5 stars

Ordered 180 worth of Smokey tint for tail lights and headlights all the way around. When received the order did not recieve all the peices to complete the wrap. I tried to get ahold of customer servic... See more

Company replied

Rated 2 out of 5 stars

The vinyl was rolled so tightly that when I tried to apply it, it separated from the backing and bubbles horribly. When I reached out to customer service they told me this was "tunneling" and was norm... See more

Company details

  1. Car accessories shop
  2. Auto Accessories Wholesaler
  3. Vehicle Parts Market
  4. Auto parts shop
  5. Car Equipment Accessories Store

Information provided by various external sources

Restyle your car, truck or SUV with our custom dash kits, window tint and caliper covers. Tune your ride with headlight and taillight tint covers. Shield it from road rash with paint protection kits and wheel bands. Shop through our wide variety of int...


Contact info

1.5

Bad

TrustScore 1.5 out of 5

127 reviews

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Replied to 50% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

Misrepresented and shorted

Purchase a 60x12 inch roll from a large pattern. They sent me the worst cut possible from the pattern. As a result, for unicorns, you didn't see feet or heads.
They don't care one bit.
Effectively said.. "well, that's what you 9rdered." With no other care or response.
No it is not. I wanted to see what was in the pattern. Not see what you could cut out to make it unrecognizeable... I would not have ordered the pattern.

23 February 2026
Unprompted review
Rvinyl logo

Reply from Rvinyl

e are truly sorry for the frustration and disappointment you experienced with your order. That is absolutely not the experience we want any customer to have.

We understand how important the pattern layout is — especially with a design like unicorns where placement makes a big difference. If the cut you received made the design unrecognizable, then we completely understand why you’d be upset.

We would like to make this right for you. We can either send a replacement with a better section of the pattern, or issue a full refund — whichever you prefer. Please let us know which option works best for you, and we’ll take care of it right away.

Again, we sincerely apologize for the inconvenience and for how this was previously handled. Thank you for bringing this to our attention and giving us the opportunity to fix it.

Warm regards,

Michael R.
Rvinyl Customer Care

Rated 1 out of 5 stars

Bad for business

Bad for business. Been doing business with RVinyl for awhile and never had a problem till now. I ordered a color that didn’t even come close to the paint. I know they don’t make color matched vinyl but there are colors that come close. So I asked for a refund and was denied. Now I’m stuck with vinyl I can’t use and out of $126. It’s not even about the money, it’s more like they don’t care about the customer. I’ll never use this company again.

16 January 2026
Unprompted review
Rvinyl logo

Reply from Rvinyl

We’re truly sorry to hear about your experience and for the frustration this has caused you. That’s not the level of service we want any long-time customer to receive.

We understand how important it is to get a vinyl color that works for your project. Even though vinyl isn’t an exact paint match, you should still feel confident that what you ordered would be close enough to use. We’re sorry that wasn’t the case here — and even more sorry that you felt unheard when you reached out.

We genuinely value your business and the trust you’ve placed in us over time. We’d like the opportunity to make this right. We can offer you either a refund or work with you on an exchange for a different color that may be a better fit — whichever you prefer.

Please reach out to us directly so we can resolve this for you as quickly as possible. Again, we sincerely apologize for the disappointment and appreciate the chance to fix it.

Warm regards,

Michael R.
Rvinyl Customer Care

Rated 1 out of 5 stars

I was very excited to get my new…

I was very excited to get my new interior update . When it arrived it is very thin vinyl like contact paper is thicker. It would not even stick on the paper it was on and so it was useless to expect it to stick on my car but I tried. It was way too small and it would not stick. Please don't waste your money

7 December 2025
Unprompted review
Rvinyl logo

Reply from Rvinyl

We’re so sorry to hear how disappointing this experience was for you. We know how exciting it is to plan an interior update, and it’s incredibly frustrating when the product doesn’t meet expectations.

Our interior kits are designed to be automotive-grade vinyl, so it’s concerning to hear that yours felt too thin and would not adhere properly. That is definitely not the performance we expect from our materials. The sizing issue you mentioned is also something we take very seriously.

We would truly appreciate the opportunity to make this right. We can offer a replacement kit or a full refund — whichever you prefer. We’d also like to review the sizing and adhesion issue to ensure there wasn’t a production error.

Please reach out to us directly with your order details so we can resolve this for you as quickly as possible. We sincerely apologize for the inconvenience and disappointment, and we appreciate the chance to correct this.

Warm regards,

Michael R.
Rvinyl Customer Care

Rated 1 out of 5 stars

Poor service and rip off artist

Poor service and rip off artist. Made a small order for vinyl online and paid. Got a UPS ship notification that the shipment was cancelled. Waited a few days and went on their website to check status. It showed the shipment was cancelled. I ordered what I needed from another vendor. I waited for them to credit the money back and it still did not occur. I finally emailed to ask for a refund and they refused. They said that it had been shipped using USPS. I told them that their site and emails indicated it was cancelled so I bought elsewhere. The refused to give me back my money or take the vinyl back and issue a refund. The order which was placed on 9/6 showed up 9/27, and twenty one days after ordered. The company is in Brooklyn and I live two hours away in Albany.

26 September 2025
Unprompted review
Rvinyl logo

Reply from Rvinyl

We are sincerely sorry for the confusion and frustration this situation caused you. That is not the experience we want anyone to have.

We understand how seeing a “shipment cancelled” notification would reasonably lead you to believe the order was not being fulfilled. If our website and emails reflected that status, we completely understand why you chose to purchase elsewhere. The delay in delivery only added to that frustration, and for that we truly apologize.

There should never be uncertainty around your order status or refund expectations. We would like the opportunity to review this fully and make it right. If the package arrived much later than expected and the tracking information was unclear or incorrect, we are willing to work with you on a return for a refund or find another fair resolution.

Please contact us directly with your order number so we can personally review the shipment details and resolve this promptly. Again, we sincerely apologize for the inconvenience, the delay, and the confusion surrounding your order.

Warm regards,

Michael R.
Rvinyl Customer Care

Rated 1 out of 5 stars

Outdated product and zero customer support – avoid at all costs!

Outdated product and zero customer support – avoid at all costs!

I purchased the FR400 dash camera from Proof, only to discover that it only supports outdated 2G/3G and VoLTE networks – which are no longer supported in many countries. In other words, this device is essentially useless in modern network environments.

I contacted their customer service with all relevant information (including a photo and IMEI number), and got no response. I followed up again – still no reply. They are completely ignoring my request.

A company that sells obsolete products and then disappears when there's a problem is not trustworthy.

⚠️ Avoid this company – terrible experience, non-functioning product, and zero accountability. Save yourself the trouble and buy elsewhere.

7 September 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely a terrible experience…

Absolutely a terrible experience dealing with RVinyl. Avoid this company at all costs. There are many other providers of 3M vinyl products that will give you good customer service. RVinyl has to have some of the worst customer service we have experience in the last 40 years!!!

20 August 2025
Unprompted review
Rvinyl logo

Reply from Rvinyl

We’re truly sorry to hear that your experience with us left you feeling this way. That is absolutely not the impression we want to leave — especially for customers who expect professional, reliable service.

We take feedback like this very seriously. Providing quality products and responsive customer care has always been our goal, and it’s clear we fell short in your case. For that, we sincerely apologize.

We would genuinely appreciate the opportunity to review what happened and see if there’s a way to make this right. If you’re willing, please reach out to us directly with your order details so a manager can personally look into your experience.

Thank you for sharing your feedback. We are committed to learning from situations like this and improving.


Warm regards,

Michael R.
Rvinyl Customer Care

Rated 1 out of 5 stars

Ordered 180 worth of Smokey tint for…

Ordered 180 worth of Smokey tint for tail lights and headlights all the way around. When received the order did not recieve all the peices to complete the wrap. I tried to get ahold of customer service to get refund and nothing. Couldn’t get the remander peices I needed or a refund they literally scammed me out my money and never got Smokey wrap on the headlights or taillights just a 180 dollar loss. Crooks, not to mention the material was nothing special absolute rip

12 February 2025
Unprompted review
Rvinyl logo

Reply from Rvinyl

We’re sincerely sorry to hear about your experience. Not receiving all the pieces needed to complete your kit — especially after spending $180 — would be incredibly frustrating. That is not the experience we want any customer to have.

If parts were missing from your order, that’s something we absolutely want to correct. Whether that means sending the missing pieces right away or issuing a refund, we’re committed to making this right. We also apologize if you had difficulty reaching customer service — you should never feel ignored.

Please contact us directly with your order number so we can review what happened and resolve this as quickly as possible. We take claims like this seriously and would appreciate the opportunity to fix the situation.

Again, we’re very sorry for the frustration and disappointment this caused.

Warm regards,

Michael R.
Rvinyl Customer Care

Rated 1 out of 5 stars

AVOID THESE PEOPLE AT ALL COST!

Same experience as others ordered a kit advertised for a 2015-2025 Colorado. Kit only fits 2022 and older models. They told me they sent the kit that was pictured. Which is true. They shifted blame essentially putting the onus on me to know what a random bunch of cut outs are supposed to look like. Rather than fix the website. They would not offer a refund. Rather they offered return credit. Which turns out is useless because they have nothing on the website for my vehicle. I did it anyway and didn’t get credit filed a complaint with New York Attorney General. They just acted as a mediator. Basically told them that I ordered something for the wrong sub model or if I would’ve consulted them prior to making an order they would’ve advised me otherwise. They are complete BS. File a complaint if you had a bad experience. The attorney general office is only compelled to act if a pattern develops.

28 February 2025
Unprompted review
Rvinyl logo

Reply from Rvinyl

We’re sincerely sorry for the frustration and disappointment you experienced. We understand how upsetting it is to order a kit listed for your vehicle year range and then find out it does not fit as expected.

If the listing created confusion regarding model years or sub-model compatibility, that is something we take seriously. Our goal is always to make fitment information as clear as possible, and we appreciate feedback that helps us improve our website accuracy.

We also understand your concern regarding the return credit. If you were unable to use the credit because we do not currently offer a kit for your specific vehicle configuration, that would certainly be frustrating. We would like the opportunity to review your order and the return status to ensure everything was processed correctly.

Please reach out to us directly with your order number so we can personally look into this and work toward a fair resolution. We genuinely value customer feedback and are committed to improving where we fall short.

Again, we apologize for the experience you had and appreciate you bringing it to our attention.

Warm regards,

Michael R.
Rvinyl Customer Care

Rated 1 out of 5 stars

Not a company that you can trust

Not a company that you can trust. Placed an order for two pieces of vinyl to wrap parts on a project vehicle. They only shipped one piece to me and not the two that I ordered. Let them know about it and they gave a credit to us for us to "reorder' the second piece of vinyl. Upon receiving the second piece of vinyl, they sent us the wrong color after we had ordered it correctly for the second time. We needed this material to finish a car to be displayed in a show and now could not finish because of there mistakes. We let them know of the second issue as soon as we discovered it and they were not sympathetic at all offered nothing in return to help us out, let alone even offered to ship us the correct vinyl period. We ended up paying to have the correct material overnighted by another online supplier. Be cautious when considering to due business with these people. There are better choices out there.

13 May 2025
Unprompted review
Rvinyl logo

Reply from Rvinyl

We are truly sorry for the multiple issues you experienced with your order. Receiving only part of your shipment, and then being sent the wrong color after reordering, is understandably frustrating — especially with a show deadline involved. We know how important timing is when finishing a project vehicle, and we regret that our mistakes contributed to you missing that window.

This is not the level of accuracy or service we aim to provide. You should not have had to source material elsewhere or pay for overnight shipping because of errors on our end.

We would appreciate the opportunity to review your order history and make this right. Whether that means issuing a refund for the incorrect material and/or working toward a fair resolution for the inconvenience caused, we want to address this properly.

Please reach out to us directly with your order details so we can personally look into the situation. We sincerely apologize for the frustration and disruption this caused, and we appreciate the chance to correct it.

Warm regards,

Michael R.
Rvinyl Customer Care

Rated 1 out of 5 stars

Do not order from Rvinyl

Do not order from Rvinyl. They rip you off. I ordered Matte black rvinyl for my 2024 Chevy Colorado door pillars and they sent trim that wasn't the correct size, it didn't cover the pillars, you could see white on the edges. There excuse was it's supposed to show the white trim. They did not even try to satisfy the customer

29 June 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER FROM RVINYL

DO NOT ORDER FROM RVINYL. SHIPPING TAKES 2-3 WEEKS AND THEY WONT TELL YOU THAT UNTIL AFTER YOU PLACE YOUR ORDER. They will then REFUSE to cancel the order. They never answer the phone.

UPDATE: They finally answered the phone, but only after I posted my negative review. They lied about having “already cut” my order, refused to cancel the items that didnt involve cutting, and WHILE I WAS ON THE PHONE WITH THEM sent me a “your order shipped” email. 4 hours later, they cancelled that shipping label, and didnt ship fo another two days.

AVOID AT ALL COST. Awful company.

22 June 2025
Unprompted review
Rated 1 out of 5 stars

I wouldn't order from this place again…

I wouldn't order from this place again since they did me wrong. I ordered this $90 kit and nowhere it states to not use it on the wood grain dash so when I ordered and asked if it would cover the entire area the lady tells me it's not recommended for the wood grain looking dash! Again it doesn't state that anywhere so I tell her that and she says it's too late to cancel the order and to ship it back for a store credit. I say to her that it hasn't even shipped to me so why can't I just get cancel the order and get the store credit so I as the customer don't have to pay my own money to ship it back and wait for a store credit. She says there isn't anything she can do! Then a few minutes later I get an email saying my order shipped! WTH is that! Crazy! Scam

17 June 2025
Unprompted review
Rated 2 out of 5 stars

Low quality tools

I am not a wrapper by any means.. however for the money I spent I think my roof wrap job would have come out better if I had been sent tools that were not of dollar store quality. The wrap was fine but the 99 cent box cutter that had a hard time cutting the wrap and the less than mediocre squeegee that I paid extra for were garbage and made the job worse.

Will be taking my money elsewhere next time I order.

19 May 2025
Unprompted review
Rated 1 out of 5 stars

Not even worthy of 1 star never…

Not even worthy of 1 star never received product refused to reimburse me shitty customer service skills . Take your shopping elsewhere there are many reputable company's out there don't settle for less.

1 May 2025
Unprompted review
Rated 1 out of 5 stars

Terrible stay away

Terrible stay away. full dash kit for 2012 Hyundai veloster. extremely poor quality, see through, doesn't align, and weak adhesive. no refunds, and only store credit...I'd rather not buy more terrible product with store credit. only 30 days to try and return.

13 February 2025
Unprompted review
Rated 1 out of 5 stars

Vinyl they shipped me looked like a kid…

Vinyl they shipped me looked like a kid cut it out with scissors. Rough edge, symmetrical pieces were different sizes and shapes - JUST JUNK.
They offer no refunds only store credit. Why would one buy more crappy from product from this outfit?
Stay away.

8 July 2024
Unprompted review
Rated 1 out of 5 stars

I bought the kit for a 2019 Model X

I bought the kit for a 2019 Model X, the Order shipped without the added products suggested for install. Then when installing the very first piece it doesn’t cover the wood grain trim behind it. Support says they are accents and not meant to cover wood grain. This is not said anywhere on the product page. Support is now asking I return on my own dime for credit only. What am I supposed to buy?

21 November 2024
Unprompted review

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