Ryder & Dutton Mortgage Advice Bureau Reviews 459

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 188 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and helpfulness, making the entire process stress-free and easy to understand. Many highlight the excellent service, noting the quick response times and clear communication, which kept them informed at every step. The user experience is frequently described as smooth and efficient, with many appreciating the personalized approach and guidance provided. However, some customers also noted that dealing with multiple people could be confusing, making it difficult to know who to ask specific questions to avoid repetition or unexpected information. A few other people also felt that an initial in-person meeting could help tailor support to individual customer knowledge levels.

What people talk about most

Staff

Clients share positive opinions on staff, with many reviewers consistently praising their helpfulness,... See more

Service

Reviewers mention positive feedback about service, consistently highlighting the professionalism, efficiency,... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the helpfulness and support... See more

User experience

Customers had positive experiences with user experience, with many first-time buyers finding the process... See more

Response time

Users describe positive interactions with response time, highlighting excellent and effective communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As a first time buyer, Ryan Constantine and Laura Turney made the whole experience as stress free as possible. They were both very knowledgeable and communicative. I could always ask them questions an... See more

Company replied

Rated 5 out of 5 stars

Highly recommend using the Mortgage Advice Bureau. We came across a few stumbling blocks whilst trying to secure our mortgage and our advisor (Michael Royle) really helped us to get everything sort... See more

Company replied

Rated 5 out of 5 stars

I can highly recommend Conor and Lizzie. Conor really knows his stuff. I was updated every step of the way and clearly advised on all aspects of the process. Conor even responded whilst he was off o... See more

Company replied

Rated 5 out of 5 stars

An excellent service overall. With gokd guidance and advice along the entire process and painless as possibly be. As well the fact they were able to get a good deal and ensuring no surprises awaiting... See more

Company replied


Company details

  1. #53 of 87 best companies in Mortgage broker

Written by the company

Mortgage Advice Bureau works with Ryder & Dutton to provide our clients with expert mortgage advice. With a dedicated team of professional advisers based across our network of branches, we can search 1000s of mortgage deals to find the right deal for your circumstance, including exclusive deals not available on the high street.


Contact info

4.9

Excellent

TrustScore 5 out of 5

459 reviews

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Rated 4 out of 5 stars

I had Connor and Abi they seemed to…

I had Connor and Abi they seemed to always be there even on weekends and bank holidays and made the process feel simple and easy

18 June 2025
Unprompted review
Ryder & Dutton Mortgage Advice Bureau logo

Reply from Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that the process felt simple and easy. It's great to know that our team was there for you. Thanks for your feedback.

Rated 5 out of 5 stars

It was an amazing and smooth ride …

It was an amazing and smooth ride with the help of amazingly wonderful Conor and Abi... Thanks a lot you both for being there whenever we needed ... they made sure that we were getting updated with the process every now and then... thank you and wishing you guys the very best

17 June 2025
Unprompted review
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that you had such a smooth experience. We appreciate your kind words and are so glad that our team was able to provide you with updates and support.

Rated 5 out of 5 stars

I can’t thank Ryan Constantine and…

I can’t thank Ryan Constantine and Laura Turney enough for their incredible support throughout my mortgage journey. From the very first call to the moment I received my mortgage offer, they were professional, patient, and always available to answer my (many!) questions. They explained every step clearly, made the whole process feel smooth and stress-free, and genuinely had my best interests at heart. Their knowledge, responsiveness, and attention to detail gave me total confidence.

16 June 2025
Unprompted review
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that you had such a positive experience! We appreciate your kind words regarding the support provided during your mortgage journey. It's great to know our team made the process smooth and stress-free. Thank you!

Rated 5 out of 5 stars

mortgage broker

We had Vicky as our mortgage broker, she has been very helpful, througout the process, she arranged our first call and explained to us as first time buyers how the process all worked and how to move forward. She replied to our emails very promptly, and was even emailing into the evening in order to process everything. She arranged the second call quickly after, and fit us in when it was convenient for us, again she was very helpful and explained everything to us, including the insurance, she found us the best mortgage deal and insurance deal, and processed this for us. Our case has then got handed over to Cassie, to continue helping us with the process.

23 May 2025
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that the mortgage process was clearly explained and that you received prompt and helpful support. We appreciate your positive feedback regarding the mortgage and insurance options.

Rated 5 out of 5 stars

Super Service

The communication levels were very high and professional service was provided and its very cheaper than other providers and trustworthy.

12 June 2025
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that you found our communication effective and the service professional. We appreciate you noting our competitive pricing and trustworthiness!

Rated 5 out of 5 stars

Great mortgage advisor

Ryan Constantine and Laura Turney are super helpful! Explain things clearly as it was our first property! Would recommend.

2 June 2025
Unprompted review
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that our team was helpful during your first property purchase! We appreciate your recommendation and are grateful for your feedback.

Rated 5 out of 5 stars

Absolutely delighted with Ryan…

Absolutely delighted with Ryan Constantine's Service. One straight forward face to face appointment and a few follow-on emails and everything is now sorted in just a couple of weeks. He was able to match our needs perfectly. Definitely recommend - thanks

11 June 2025
Unprompted review
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that everything is sorted and matched your needs so well. We appreciate you recommending our services and thank you for your positive feedback.

Rated 5 out of 5 stars

Vicky and her team

Vicky and her team worked really hard and were very efficient, excellent communication and always on hand to help.

10 June 2025
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that the team worked hard and efficiently for you. We appreciate your positive feedback regarding our communication and support.

Rated 5 out of 5 stars

Ryan Constantine was so helpful finding…

Ryan Constantine was so helpful finding myself and my partner the best mortgage deal to help save us money. Laura Turney has also been great at helping to progress the remortgage! Thank you both, Amber & Olly

9 June 2025
Unprompted review
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that you and your partner found the best mortgage deal and saved money. We're also glad the remortgage is progressing well. Thank you for your positive feedback!

Rated 5 out of 5 stars

Ryan Constantine and Harriet Thompson…

Ryan Constantine and Harriet Thompson made our experience stress free and were extremely helpful. We were told from previous mortgage advisors that we were unable to get a mortgage however Ryan went the extra mile to make sure we could. Couldn’t recommend anyone better.

7 June 2025
Unprompted review
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that you had a stress-free experience. We appreciate your kind words and are so glad we could help you obtain a mortgage offer when others couldn't. Thank you for recommending us!

Rated 5 out of 5 stars

Would Recommend

We were super happy with Meg Bell and Harriet Thompson from MAB. They were always responsive, helpful and friendly, and provided an excellent service in helping us find and secure our mortgage.

6 June 2025
Unprompted review
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that you had such a positive experience! We appreciate your kind words regarding our team's responsiveness and helpfulness in securing your mortgage. Thanks for your feedback!

Rated 5 out of 5 stars

Ryan Constantine - Very knowledgeable and helpful

Used Ryan Constantine for my mortgage as a first time buyer and he was incredibly helpful. Explained the whole process to me and made it as simple as possible, got my mortgage offer within a week of working days, with a really good offer! Much better than any other advisor i spoke to and was a lot more informative and friendly that other advisors i spoke to.

2 June 2025
Unprompted review
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that the mortgage process was simplified and clearly explained for you. It's great to know that you received a competitive offer quickly and that Ryan was helpful and informative. Thank you for your positive feedback!

Rated 5 out of 5 stars

A highly recommended service

Thanks to Meg Bell and Harriet Thompson for all the help and advice and for making the whole process of applying for a mortgage and what that entails a lot less stressful. Both very knowledgeable in their fields and nothing too much trouble and replied to emails promptly. A Highly recommend service

5 June 2025
Unprompted review
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that the mortgage application process was less stressful because of the help and advice received. We appreciate your recommendation of our service and your positive feedback.

Rated 5 out of 5 stars

Conor Batters

Conor Batters completed a really comprehensive mortgage plan for me and sourced exactly what I required he was very helpful and informative also offering further support if I was in need of it.

24 April 2025
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that the mortgage met your needs. It's great to know the support and information offered were helpful, and we appreciate your positive feedback.

Rated 5 out of 5 stars

Fantastic service from Meg Bell and…

Fantastic service from Meg Bell and Harriet Thompson. After selling a property and purchasing a new I was apprehensive about applying for a new mortgage. With the help of Meg and Harriet I got a Mortgage offer straight away. I was provided with estimated figures for what I needed even before my mortgage was applied for. Setting up the mortgage probably took no more than an hour of my time giving information and submitting documents which took all the stress and worry away from applying myself. Would definitely use this service again if I needed too.

1 June 2025
Unprompted review
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that you had such a positive experience! It's great to know that the mortgage application process was smooth and efficient for you. We appreciate you sharing your feedback.

Rated 5 out of 5 stars

Mortgage application - Both Peter Hill and Dominic Challinor…

Both Peter Hill and Dominic Challinor have been polite and helpful, always get back to emails promptly and do everything they can to help with any queries we have

18 April 2025
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that you found our team members to be polite and helpful. We appreciate your positive feedback regarding their prompt responses and dedication to your queries.

Rated 5 out of 5 stars

Conor was fantastic

Conor was fantastic and really helpful

3 June 2025
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Reply from Ryder & Dutton Mortgage Advice Bureau

Thank you for your kind words, we will share these with Conor

Rated 5 out of 5 stars

Excellent service provided by both…

Excellent service provided by both Peter Hill and Dominic Challinor. I would highly recommend them both to support and help you in renewing or obtaining a new mortgage.

2 June 2025
Unprompted review
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that you received excellent support during your mortgage process. We appreciate your recommendation and are grateful for your positive feedback.

Rated 5 out of 5 stars

So professional and great communication!

Great experience throughout! Connor and abi were so professionals and their communication was fantastic always getting back to me soon as possible which helps with the nerves of it all! Lovely experience and I would definitely use them again!

2 June 2025
Unprompted review
Ryder & Dutton Mortgage Advice Bureau logo

Reply from Ryder & Dutton Mortgage Advice Bureau

Thank you for taking the time to leave Conor and Abi a review - we will share your kind words with them. We appreciate your positive feedback and would love to assist you again.

Rated 5 out of 5 stars

Our mortgage experience was just lovely.

Our mortgage experience was just brilliant, Vicky and her Assistant Casie were superb with us, they dealt all the things with such competency that we were able to get a perfect deal in a timely manner.
I would highly recommend getting your mortgage deal done from Vicky and her team :)

30 May 2025
Unprompted review
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Reply from Ryder & Dutton Mortgage Advice Bureau

We're happy to hear that your mortgage experience was brilliant! We appreciate your kind words regarding our team's competency and efficiency in securing a perfect deal for you. Thank you for recommending our services!

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