Ryder & Dutton Estate Agents Reviews 4,033

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 1,490 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, positive attitude, and professional approach. Many people highlight the exceptional customer service, noting the personalized and understanding approach they received. The service provided is frequently described as excellent, with consumers appreciating the efficiency and ease of their overall experience, including quick response times and a smooth user experience. However, some customers also noted issues with communication, specifically mentioning instances where they were told someone would call back but didn't, and a lack of communication from the company regarding buyer's solicitors.

What people talk about most

Staff

Consumers consistently find staff to be positive, highlighting their professionalism, helpfulness, and... See more

Service

Users describe positive interactions with service, highlighting the politeness, proactivity, and efficiency... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the helpfulness,... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the prompt and super-fast... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the process efficient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We want to thank all at Ryder and Dutton for making our home move dream come true. The staff have guided us through a very quick sale. Everyone at Ryder and Dutton has been great right from the first... See more

Rated 5 out of 5 stars

Great personal touch with selling our house. Helpful friendly and supportive at all times. Jo Hardcastle was great at all stages of the sale and gave us full confidence in the process. Oliver and the... See more

Rated 5 out of 5 stars

Geraldine was a brilliant move manager and made the process seamless. She constantly checked in with us and the solicitors and kept us updated every single week without a miss. She also answered all o... See more

Rated 5 out of 5 stars

The valuation and sales team at Ryder Dutton did a great job. They organised a lot of viewings of our property and replied very promptly to all our queries. They were always polite and proactive. They... See more


Company details

  1. #3 of 52 best companies in Estate Agent
  2. #2 of 50 best companies in Property management company
  3. #2 of 30 best companies in Property valuer
  4. #3 of 27 best companies in Property Rental Agency

About Ryder & Dutton Estate Agents

Written by the company

Family Run Community Driven

At Ryder & Dutton, we are proud of what we do and the way we do it. To achieve this we all share the same values. Our mission is to help people move by providing a service from a team of passionate, dedicated professionals who aim to consistently exceed our customers' expectations.

How can we help you move?

Expert Valuation Find a Property Let Your Property Mortgage Advice

Contact info


4.9

Excellent

TrustScore 5 out of 5

4K reviews

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Rated 5 out of 5 stars

Elizabeth and Aneeka were friendly

Elizabeth and Aneeka were friendly, professional and helped with any questions and or queries that arouse with an efficient manner. Helping and working with my solicitors made it a seem less sale.

30 April 2026
Unprompted review
Ryder & Dutton Estate Agents logo

Reply from Ryder & Dutton Estate Agents

We're happy to hear that the team provided professional and efficient support, especially when liaising with your solicitors, to make the sale seamless. Thank you for your positive feedback.

Rated 5 out of 5 stars

We sold our within 24 hours of it going…

We sold our within 24 hours of it going on the market for the full asking price. To assist us with the issues in the chain, Geraldine kept on top of matters. She supplied us with information on a regular basis and chased things down as required. A good service was provided.

30 April 2026
Unprompted review
Rated 4 out of 5 stars

Great job!

Everything with smoothly

28 April 2026
Ryder & Dutton Estate Agents logo

Reply from Ryder & Dutton Estate Agents

Thank you for the feedback we are glad it went smoothly for you. All the best from the team at Middleton

Rated 5 out of 5 stars

Great Fully Managed Rental Service

I decided to rent out my property to create some additional savings, and Ryder and Dutton have been an excellent choice with clear pricing and a great team behind getting everything ready for the tenants. Thanks to Zoe, Gemma, Sinyee and Zak for all the work they have done.

5 May 2026
Unprompted review
Rated 4 out of 5 stars

Recently viewed an R&D property

Recently viewed an R&D property - Amy was lovely and professional. By far, she was the friendliest member of staff we have encountered. She made a conscious effort to get to know myself and my husband, what we were looking for in a property and made general conversation about family life. Would highly recommend asking for Amy when viewing a property or would like more information on any R&D properties. Thanks again Amy!

2 May 2026
Unprompted review
Rated 5 out of 5 stars

Sales Negotiator

The review here is for the Sales Negotiator, Milly.
Milly has been professional and friendly at every step of the way, and kept me informed of everything I needed to know. She handled all the work efficiently without delay, and has made this part of the process very easy for me.

5 May 2026
Unprompted review
Ryder & Dutton Estate Agents logo

Reply from Ryder & Dutton Estate Agents

We're happy to hear that the sales negotiator was professional and friendly, kept you informed, and handled everything efficiently. We appreciate your positive feedback and are glad the process was easy for you.

Rated 5 out of 5 stars

Excellent Experience

I had an excellent experience working with Jenny throughout my house purchase. She was extremely professional, personable and proactive from the very beginning. Jenny kept me updated at every stage, chased things up whenever needed and made sure the process kept moving forward smoothly.

Her communication was always clear and timely, and she was genuinely great to deal with. Thanks to her determination and attention to detail, the whole transaction progressed efficiently and without any issues.

I really appreciated all of her support and would be very happy to work with her again in the future.

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Great personal touch with selling our house. Helpful friendly and supportive at all times. Jo Hardcastle was great at all stages of the sale and gave us full confidence in the process. Oliver and the team in the office always positive and helpful. Martin was informative and genuine from the outset. Great team at Lindley. 😀

24 April 2026
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. The team at the Oldham office kept in regular contact with us. Very pleased with the work Jessica did for us, always keeping in touch with us, providing an excellent service. Ryder and Dutton should be very proud of the service she provides in their name. Also Geraldine did a fantastic job in keeping us 'in the loop' and kept us informed every step of the way once our house was sold subject to contract .Was impressed by the service provided at this stage in the selling and buying process. She did a fantastic job. Would recommend Ryder and Dutton as an estate agent.

30 April 2026
Rated 5 out of 5 stars

Geraldine Marsden and Lacey Williams

Geraldine Marsden was absolutely fantastic throughout our home-buying journey with Ryder & Dutton. From the very beginning, she was professional, approachable, and incredibly supportive, making what can often be a stressful process feel smooth and manageable. Her communication was excellent, always keeping us informed and responding quickly to any questions we had.

Lacey Williams was also a great help along the way, ensuring everything progressed efficiently and offering reassurance whenever needed. Together, they made a brilliant team.

We’re so grateful for all their hard work in helping us secure our new home and would highly recommend Ryder & Dutton to anyone looking to buy or sell. Thank you again for such a positive experience!

3 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

It was great to meet the Lettings Valuer, Amanda Bell, who came to value our property. Amanda was very professional, friendly, and up to date on the latest legislation regarding lettings. In addition, all forms and paperwork were fully explained prior to them being sent over. We are very pleased with the service to date!

1 May 2026
Unprompted review
Ryder & Dutton Estate Agents logo

Reply from Ryder & Dutton Estate Agents

We're delighted to hear that you had a positive experience with Amanda. It's great to know that you found the service professional and informative, and we appreciate your kind words.
Gareth

Rated 5 out of 5 stars

We just want to say a huge thank you to…

We just want to say a huge thank you to Bryony & Elizabeth who dealt with our sale ready for our move to Australia. Communication & service was great, any concerns we had during the process was handled efficiently and all completed within 3 months. You made this a smooth process for us and as less stressful as possible. Thanks again! Carla & Devon x

1 May 2026
Unprompted review
Ryder & Dutton Estate Agents logo

Reply from Ryder & Dutton Estate Agents

We're happy to hear that the sale process for your move to Australia was smooth. We appreciate your kind words regarding our communication and service; we wish you all the best in your new home!

Rated 5 out of 5 stars

Ryder and Dutton have been great.

Ryder and Dutton have been great.
Right from the start with Fran Whittle valuing the property and giving her advice.
And then Jenna Henley who handled the sale to completion, who was amazing and is definitely a credit to Ryder and Dutton.
My only issues is the solicitor they advise to use was terrible.

30 April 2026
Ryder & Dutton Estate Agents logo

Reply from Ryder & Dutton Estate Agents

We're happy to hear that our team provided amazing service. We appreciate your positive feedback regarding the sale. We're sorry you had a negative experience with the solicitor.

Rated 5 out of 5 stars

Our first choice every time!

We have worked with Ryder & Dutton in Rawtenstall on several occasions, both as a buyer and as a vendor. We couldn't be happier with the service we've had on every occasion. The entire team are so great to work with. Their communication is excellent, super professional and always one step ahead. We were apprehensive about our most recent property sale, as we navigated it from the other side of the world. Ryder & Dutton accommodated this perfectly and made sure we could coordinate everything online. We highly recommend them and extend our thanks to Megan, Jaimie, Shannon, Graham and the rest of the team for all their hard work and professionalism. If we ever move back to the UK, we know who to call.

27 April 2026
Unprompted review

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