Whenever I go for shopping at Sadda I always got good quality and fresh vegetables and found all the products I need which is difficult to find in any other area.Thankyou for good customer service 😇
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered several items including 1kg tin of rasmalai. Instead of the 1kg tin, received a single 500gm pack of 4 pieces. No response to email with photos of short fall. Not nice to be short changed by a... See more
Fresh vegetables with great packaging. On-time delivery as well. A lot of variety for many asian/indian grocery items. Price is more or less same like other asian groceries stores but nice offers make... See more
Sadda has great range of products and they deliver the items quickly. The goods are packaged well and always have a long expiry date. The customer service team is amazing at responding quickly and the... See more
Company details
Contact info
360 Bath Road, TW4 7HT, Hounslow, United Kingdom
- info@sadda.co.uk
- sadda.co.uk
3.7
Average
502 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Best delivery ever
5 June 2023
Rotten mangoes received
I ordered 2.5 kgs mango box. I have received a 1.5 kgs box. It has only 4 mangoes in it out of which 2 are rotten. So overall I have paid 16.95 GBP to get 2 good mangoes. Not acceptable. Never ordering from here again!
5 June 2023
It was really helpful the way they…
It was really helpful the way they deliver my order. I really suggest for others to go through it
6 June 2023
Unprompted review
Received the item very quickly and the…
Received the item very quickly and the item was exactly as ordered.
3 June 2023
Items were missing from order
1 June 2023
Worse service
Worse service. Wrong items delivered, there is 10£ diffence in billing, response is worst. Handling customer is very bad. I recommend not to buy in online.
Thankyou
2 June 2023
Unprompted review
Well packaged and quick delivery
29 May 2023
Scored well on delivery and freshness…
Scored well on delivery and freshness of the food items. The only issue I had was the cucumber( Valarika) was priced quite high considering the size of the vegetable. The weight of the item is not mentioned on the website
4 May 2023
Very friendly and good qualities items.
Very friendly and good qualies items.
4 May 2023
Unprompted review
Appreciate the prompt and perfect…
Appreciate the prompt and perfect delivery of the groceries ordered
1 May 2023
Always on time and delivers quality…
Always on time and delivers quality product. Have been ordering from Sadda for the past 2 yrs but never faced any issues. Highly recommended and trustworthy.
1 May 2023
Quick and reliable delivery
1 May 2023
Vegetable are not fresh.
4 April 2023
Poor customer service
I wanted to amend my order placed online which I requested for using the chat bot on the website, and i did receive a reply from the store confirming that my requested changes will be amended to the order. Inspite of all of this still recieved the wrong order and upon getting on contact later over a call was told that "these things happen and we cannot do anything about it".
10 April 2023
There was a missing item from order…
There was a missing item from order list, raised a complaint and waiting for appropriate action. Received a followup call next day stating we will address this issue but no reply for further follow-ups.
3 April 2023
Good service overall
30 March 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.