Sadda Online Ltd Reviews 502

TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

Whenever I go for shopping at Sadda I always got good quality and fresh vegetables and found all the products I need which is difficult to find in any other area.Thankyou for good customer service 😇

Rated 1 out of 5 stars

Ordered several items including 1kg tin of rasmalai. Instead of the 1kg tin, received a single 500gm pack of 4 pieces. No response to email with photos of short fall. Not nice to be short changed by a... See more

Rated 5 out of 5 stars

Fresh vegetables with great packaging. On-time delivery as well. A lot of variety for many asian/indian grocery items. Price is more or less same like other asian groceries stores but nice offers make... See more

Rated 5 out of 5 stars

Sadda has great range of products and they deliver the items quickly. The goods are packaged well and always have a long expiry date. The customer service team is amazing at responding quickly and the... See more

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3.7

Average

TrustScore 3.5 out of 5

502 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Everything in stock !!

After using several Indian online supermarkets like Red Rickshaw, Desicart and Green and Orange it was refreshing to find Sadat online. They had everything I wanted in stock, and even phoned me up to offer an alternative to an item they did not have !!
This is what I call good service !! Others take note !!
The items including frozen product were packaged very well and arrived exactly on time.
Having had bad experiences with all of the others, I will certainly be using Sadda again and highly recommend them. Well Done Sadda !!!!

17 January 2023
Unprompted review
Rated 2 out of 5 stars

Delayed & damaged delivery

(1)Order was delivered one day late, (2) it was delivered to wrong address. The very reason for ordering online was to get delivered at door due to heavy items but that didn't help.
(3) The rice bag was damaged & nearly 2 Kg rice lost in transit, on the road, drive way etc.,
Complained with photos to one of the colleagues & was promised they would review & refund but didn't hear back.

21 December 2022
Unprompted review
Rated 1 out of 5 stars

2 items were not delivered

2 items were not delivered. I have called twice, spoke once to somebody he said will check and call back but never did call back.
You should have online option for refund if you are unable to deliver any item.

8 December 2022
Rated 4 out of 5 stars

I really like there delivery service…

I really like there delivery service but sometimes vegetables come not in good quality like yesterday i received methi and i had to throw away which was 3rd time since last 3 months because of it was not in eatable condition and before this delivery banana’s were soggy

6 December 2022

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