Safelift Uk Reviews 108

TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Looking at 101 reviews, most reviewers were let down by their experience overall. Many customers reported issues with their orders, frequently receiving incorrect or worthless items instead of the products they purchased, such as car jacks or ladders. The delivery service was also a major point of dissatisfaction, with many experiencing non-delivery, packages sent to incorrect or non-existent addresses, or items supposedly delivered but never received. Reviewers consistently noted a complete lack of response from the company, with emails going unanswered and customer service being unreachable, leading to significant frustration and disappointment. This lack of communication extended to tracking information, which was often unavailable or inaccurate, further exacerbating the negative experience for many.

What people talk about most

Order

Consumers report highly negative experiences with their orders, frequently describing the company as... See more

Product

Users describe negative interactions with product, with many reporting that they ordered items like car... See more

Delivery service

Reviewers express significant dissatisfaction with the delivery service, frequently reporting that ordered... See more

Customer communications

Clients share negative opinions on contact, with many reviewers reporting significant difficulties reaching... See more

Response time

Reviewers highlight negative aspects of response time, with many customers reporting a complete lack of... See more

Reviews shaping this summary

Rated 1 out of 5 stars

ordered one of their car jacks, their trick was to put an undeliverable address on whatever package (likely tiny & not the jack), it thus got returned by Royal Mail. Four emails later & no replies,... See more

Rated 1 out of 5 stars

Like others, placed order for 4 step ladder (£34.97). Since had notification of delivery on 16th July - Not delivered. Tried to email them & email bounced back. Website also taken down. Like someone a... See more

Rated 1 out of 5 stars

Oh, I wish I’d read the trustpilot reviews before I ordered my stepladder ladder. Silly me. Safe lift don’t even bother to respond so now fighting to get my money back through Nationwide that seems... See more

Rated 1 out of 5 stars

Scammers to the extreme avoid at all costs same experience as others, wrong address and incorrect goods. Never reply to emails. my delivery driver knows my postcode and knew that number on parcel did... See more



Contact info

1.2

Bad

TrustScore 1 out of 5

108 reviews

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Rated 1 out of 5 stars

I ordered a garden Cultivator

I ordered a garden Cultivator. After waiting ages,I received a cheap necklace in an envelope. When I asked the Amazon driver where my BIG Parcel was, he said that it was all he had, and the number of my house is 21,but on the envelope it was 766,and our numbers only go up to 30.I only got the envelope because a neighbour new our name and told the driver where we were. Obviously we can't get in touch with the company. Got a refund from the bank. But now they are disputing it.

3 July 2025
Unprompted review
Rated 1 out of 5 stars

Don't go near

NO STARS should be given.
Ordered an electric garden hand held mini digger £34:97 - no email, no delievery, I should have known it was too good to be true

16 June 2025
Unprompted review
Rated 1 out of 5 stars

Scam Company

Wanted to give no stars !
I can’t believe this company can take orders and not send them the order.
They take people ‘s money.
When you click on email to ask questions it says , no longer available!
My husband placed order 2 months ago, nothing been sent.
I always review company’s feedback first, my husband didn’t!
Trading standards Must be able to do something?

PLEASE PLEASE DO NOT ORDER FROM THIS COMPANY!!

30 May 2025
Unprompted review
Rated 1 out of 5 stars

Safelift Uk - SCAMMERS

Like others, placed order for 4 step ladder (£34.97). Since had notification of delivery on 16th July - Not delivered. Tried to email them & email bounced back. Website also taken down. Like someone also mentioned, a stupid little string novelty bracelet was delivered !!! Total scammers - how are lowlifes like this allowed to get away with these scam schemes. Now trying through credit card company for a chargeback - fingers crossed 🤞

25 July 2025
Unprompted review
Rated 1 out of 5 stars

Scammers and very clever ones.

Ordered a step ladder £35
I have been scammed
What actually arrived was a cheap worthless trinket.
Complained to my bank, but the scammers have delivery proof.
So I've paid £35 for a worthless piece of junk,and now there website has been taken down, probably raked in thousands of pounds from people.
Totally disgusting

2 July 2025
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam. Ordered hydraulic jack and received cheap chain with cross and an email from Amazon saying it had been delivered. No reply to countless emails. Avoid at all costs.

23 June 2025
Unprompted review
Rated 1 out of 5 stars

Not safe to use.

Ordered item, Electric car jack, never arrived, stated on delivery email that can track ,when tried to it says service unavailable, really dissatisfied with level of response as zero reply.
Stated at one point delivered through the door mailbox, really.......

30 June 2025
Unprompted review
Rated 1 out of 5 stars

Company does not exist

Like a number of people, purchased a ladder a link for tracking received it does not work the product did not arrived.
Not response from company
Check with companies house company does not exist
I am going to report this a fraud
A big con I hope all involved rot in hell.

14 July 2025
Unprompted review

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