Safelift Uk Reviews 108

TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Looking at 101 reviews, most reviewers were let down by their experience overall. Many customers reported issues with their orders, frequently receiving incorrect or worthless items instead of the products they purchased, such as car jacks or ladders. The delivery service was also a major point of dissatisfaction, with many experiencing non-delivery, packages sent to incorrect or non-existent addresses, or items supposedly delivered but never received. Reviewers consistently noted a complete lack of response from the company, with emails going unanswered and customer service being unreachable, leading to significant frustration and disappointment. This lack of communication extended to tracking information, which was often unavailable or inaccurate, further exacerbating the negative experience for many.

What people talk about most

Order

Consumers report highly negative experiences with their orders, frequently describing the company as... See more

Product

Users describe negative interactions with product, with many reporting that they ordered items like car... See more

Delivery service

Reviewers express significant dissatisfaction with the delivery service, frequently reporting that ordered... See more

Customer communications

Clients share negative opinions on contact, with many reviewers reporting significant difficulties reaching... See more

Response time

Reviewers highlight negative aspects of response time, with many customers reporting a complete lack of... See more

Reviews shaping this summary

Rated 1 out of 5 stars

ordered one of their car jacks, their trick was to put an undeliverable address on whatever package (likely tiny & not the jack), it thus got returned by Royal Mail. Four emails later & no replies,... See more

Rated 1 out of 5 stars

Like others, placed order for 4 step ladder (£34.97). Since had notification of delivery on 16th July - Not delivered. Tried to email them & email bounced back. Website also taken down. Like someone a... See more

Rated 1 out of 5 stars

Oh, I wish I’d read the trustpilot reviews before I ordered my stepladder ladder. Silly me. Safe lift don’t even bother to respond so now fighting to get my money back through Nationwide that seems... See more

Rated 1 out of 5 stars

Scammers to the extreme avoid at all costs same experience as others, wrong address and incorrect goods. Never reply to emails. my delivery driver knows my postcode and knew that number on parcel did... See more



Contact info

1.2

Bad

TrustScore 1 out of 5

108 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 1 out of 5 stars

I ordered safelift pro and I got a…

I ordered safelift pro and I got a jiffy bag with a 20p cross in it this company is a scam company i had to put a block on my account as they tried to get more money this company is a con company stay away from this company scam all over it they even use amazon shipping and delivery
DON'T USE OR BUY AND GOODS THERE A SCAM AND CON COMPANY
I WRITTEN EMAILS TO THEM THERE RETURNED
TELL EVERYONE ABOUT THIS COMPANY safelift doesn't care about the people who buy the get the money that's it
A BIG CON SCAM COMPANY
I hope all of you get cancer you bunch of scum bags

These scumbags are still advertising there backpack on other sites and Facebook for there none existing car jack pro
ITS ALL A BIG CON AND SCAM DON'T BUY

29 May 2025
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam. Do not order from this company they are thieves.
My tracking showed a delivery time and place. The place an “enclosed porch” I don’t have one. The time was whilst I was cleaning our cars and no delivery arrived. Confirmed with my security cameras which I checked for two days before the claimed delivery.
I have emailed 6 times with no reply. My friend emailed saying he was interested in ordering 25+ for his (imaginary) fleet of vehicles. They didn’t reply to that either!!!
On checking my credit card statement the company stealing my money is based in Spain!!! Despite offering a .co.uk email address.
Do not attempt to buy a Safelift.

7 May 2025
Unprompted review
Rated 1 out of 5 stars

Great big SCAM

I ordered and paid for, the safelift kit, but it never arrived, when I checked the tracking information, and spoke to my postman, what had been delivered was a pair of earings, hardly what was ordered. I have contacted the vendor but have not had any reply to any of my emails.
Watch out, it looks like this is a SCAM

28 May 2025
Unprompted review
Rated 1 out of 5 stars

Pair of earrings instead of Electric car jack?

I purchased a electric car jack from the above mention site.
On Monday of last week I was informed the item had been delivered?
On checking the surrounding area I did not find the box that I suspected it would come in?
On looking in my letter box , there was an envelope, addressed to myself and inside was a pair of earrings? Which I had not ordered.
So I have tried to make contact with Safelift in reference to my purchase but have had no reply.
To me it would appear this was a SCAM
So I would say stay clear of this site??

27 May 2025
Unprompted review

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