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Sage Home Loans Reviews 

165
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 164 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their professionalism, responsiveness, and helpfulness, often highlighting specific loan officers who went above and beyond. Many people appreciate the excellent service, noting that the company secures great rates and offers efficient, smooth processes. Reviewers frequently mention the quick response times and clear communication, which made their experiences less stressful and more enjoyable. However, some customers also noted issues with customer service, including a lack of consistent communication, conflicting information, and being passed between different agents. A few other people also felt that the pricing changed unexpectedly or that closing documents were not received in a timely manner, leading to frustration.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, with many customers praising individual loan officers and team... See more

Service

People report positive experiences with service, often highlighting efficiency and dedication. Many customers... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting the responsiveness and... See more

Customer service

Users describe ambiguous interactions with customer service, with many reviewers expressing frustration over... See more

Price

Customers consistently note ambiguous experiences with price, with many reviewers praising the competitive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Best rates I could find and willing to negotiate rates and fees when directly compared to other companies. There were some bumps along the road with the loan originator, but the loan officer (Ilan Fri... See more

Company replied

Rated 5 out of 5 stars

Beth has been instrumental, she said 22 calendar days but Closing completed within 18 calendar days. I was apprised on each steps. Tara was my loan officer and lightening fast. I would highly recomme... See more

Company replied

Rated 5 out of 5 stars

Our loan officer, Tripp McCoy was great. He was very reachable, transparent, and got us the best rate of all the people we talked to. The loan processing team was overall good. We closed on time,... See more

Rated 5 out of 5 stars

We used Sage Home Loans to refinance our home. They did an outstanding job of moving the process along quickly and making each step easy and understandable. JT was our Loan Officer and initi... See more

Company replied


Company details

  1. Mortgage broker
  2. Alternative Financial Services
  3. Finance broker
  4. Financial advisor
  5. Mortgage Lender
  6. Non-bank financial service

Written by the company

Sage Home Loans is a digital-first mortgage lender dedicated to simplifying the home financing process. Founded in 2020, Sage offers a fully online experience with personalized support, aiming to make home buying and refinancing more accessible and stress-free for borrowers nationwide.


Contact info

4.0

Great

TrustScore 4 out of 5

165 reviews

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4.0

All reviews

(165)

150 reviews in the last 12 months

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Rated 4 out of 5 stars

The respresentatives were great

The respresentatives were great! The only issue we ran into was the portal wouldn't always update when we finished tasks so we had to double confirm on the phone that Sage didn't need anything else from us.

11 July 2025
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Reply from Sage Home Loans

Thank you for your feedback. We are glad the representatives were great! Our team appreciates your feedback on our portal, and we will use it to improve our experience. Thanks again!

Rated 5 out of 5 stars

Very competitive rate

I had a great experience working with Sage Home Loans, and I can't recommend them enough. Sunny Medrano, the manager, was incredibly knowledgeable, responsive, and supportive throughout the entire process. Not only did they offer a very competitive interest rate, but they also ensured that we closed right on time, which made everything smooth and stress-free. Sunny and his team really delivered. I’d highly recommend Sage Home Loans to anyone looking for a mortgage loan.

15 July 2025
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Reply from Sage Home Loans

We're happy to hear that you had a great experience. We appreciate your kind words regarding the knowledge, responsiveness, and support you received.

Rated 5 out of 5 stars

Seemless

Seemless, online experience. A few hiccups but for the most part, was a very good experience.

16 July 2025
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Reply from Sage Home Loans

We're happy you found the online experience seamless overall.

Rated 5 out of 5 stars

Sage Home Loans exceeded my expecations

Sage Home Loans exceeded my expectations with their exceptional service. Their customer support team was consistently helpful and attentive throughout the entire process. What really impressed me was their efficiency - they managed to close my loan quickly, which is often a concern for many homebuyers. The staff was always prompt in responding to my queries and providing updates. If you're looking for a home loan provider that combines great customer care with speedy processing, Sage Home Loans is definitely worth considering.

15 July 2025
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Reply from Sage Home Loans

We're happy to hear that our team exceeded your expectations! It's great to know that our prompt responses and updates made a positive impact on your experience. Thank you for considering us and sharing your feedback.

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